Program Management Specialist #1002-27

Texas Department of Licensing and Regulation; Austin (TX); On-site; USD 93,000 - 110,000; Full time

Job summary

Texas Department of Licensing and Regulation in Austin seeks a Program Management Specialist IV to oversee agency internal audit services and related programs. The role requires developing, coordinating, implementing, monitoring, and ensuring alignment with agency goals, budgets, and performance targets.

You will manage contracts, communications with stakeholders, and cross-functional teams, applying best practices to improve program outcomes while reporting to the Director of Administration.

Qualifications

• Senior-level program management experience.
• Experience managing agency programs and cross-functional teams.
• Strong understanding of program governance, budgeting, and performance monitoring.

Responsibilities

• Oversee internal audit services program lifecycle from planning to delivery.
• Coordinate contract activities and ensure compliance with policies.
• Engage stakeholders, vendors, and other agencies to align on objectives and risks.
• Develop and implement program standards and tools for efficiency and quality.
• Monitor budgets, performance metrics, and program outcomes.
• Provide consultative support to the Director of Administration.

Job description

Working title: Program Management Specialist

Class title: Program Management Specialist IV

Posting No.: 1002-27

Opening Date: 10/07/2026

Closing Date: Open Until Filled

Location: Bush Building, 1801 Congress Ave., Austin, TX 78701

Class Code: 1673

FLSA: Admin-Exempt

Salary Group/Salary: B28, $92,600.04-$110,000.04/yr.

Division: Administration

Number of positions: 1

General Description: Performs advanced (senior-level) program management specialist work within the Administration Business Operations Department to manage agency internal audit services as procured through an Internal Audit Services contract. Work involves creating, developing, coordinating, implementing, monitoring, and overseeing agency programs and primarily internal audit services; planning resources; monitoring budgets and program performance; and providing consultative services and programmatic assistance. Works under minimal supervision, with considerable latitude for the use of initiative and independent judgment. Reports directly to the Director of Administration.

Essential Job Functions

• Manages primarily the internal audit services program throughout its life cycle by defining goals, objectives, and controls, performing highly complex, visible, and impactful program management work.


• Manages program planning, including the development, implementation, monitoring, and documentation of policies and methodologies for specific programs involving departmental or cross-functional teams focused on the delivery of new or existing programs, operations, or service offerings.


• Manages contracts following execution that are associated with delivery of program services.


• Manages communications with internal and external stakeholders, including vendors, contractors, other agencies, internal divisions/departments, senior management, and the general public to ensure alignment with program updates, changes, and risks and to support performance goals, contract compliance, customer satisfaction, and quality service delivery.


• Identifies program requirements and establishes methodologies to measure the effectiveness of agency initiatives; identifies program gaps and proposes improvements or enhancements.


• Ensures that program decisions are made in accordance with program requirements; other applicable rules, policies, and procedures; and the agencys strategic objectives.


• Coordinates with internal divisions and departments to achieve complex cross-functional program and business outcomes consisting of multiple work streams.


• Develops in-depth technical and non-technical knowledge of programs to mitigate problems.


• Recommends, develops, and manages the development of program standards and tools.


• Identifies opportunities to enhance program activities and outcomes using industry and State of Texas best practices and methodologies.


• Ensures that program management team continues to learn new technologies to enhance program knowledge and skill sets.


• Addresses compliance challenges and implement changes to address concerns.