Program Management Senior Lead — Data PMO

Citibank (Switzerland) AG; Tampa (FL); Hybrid; Confidential; Full time

Benefits offered by this job

Medical, dental & vision

401(k) plan

Life, disability insurance

Wellbeing programs

Paid time off

Job summary

Citi's Data Program Management Office (PMO) is hiring a Program Management Senior Lead to drive large-scale data transformation initiatives in Tampa, FL.

You will lead end-to-end programs across data integration, governance, and regulatory reporting, partnering with Technology, Risk, Compliance, and senior business leaders.

This role offers senior leadership exposure, strong governance accountability, and the chance to shape data strategy at a global financial institution.

Qualifications

• 10+ years in program management delivering complex data/tech programs.
• Deep expertise in enterprise data management and governance.
• Ability to translate governance policies into actionable guidance for teams.
• Bachelor’s degree or equivalent professional experience.

Responsibilities

• Lead portfolio of data integration programs end-to-end.
• Provide SME guidance on data governance policies and standards.
• Identify and remediate data quality issues aligned to regulatory expectations.
• Collaborate with Enterprise Data Office, Technology, Risk, Compliance, and business units.
• Define program scope, secure funding, and oversee governance controls like data lineage.
• Facilitate governance discussions and resolve cross-team priorities.
• Establish program charters, benefits plans, risk logs, and stakeholder engagement plans.
• Communicate status and risk to senior leadership.

Skills

Data governance

Data integration

Program management

Stakeholder management

Regulatory compliance

Leadership

Education

Bachelor’s degree or equivalent

Master’s degree

Tools

Data quality tools

Data governance platforms

Job description

Citi's Data Program Management Office (PMO) team is hiring a Program Management Senior Lead (C14) to drive the delivery of large-scale data transformation programs within the Enterprise Data Office. In this role, you will lead end-to-end program management across a portfolio of data integration initiatives, working at the intersection of technology, operations, and senior business leadership. This is a senior leadership opportunity for a seasoned professional who will also serve as a subject matter expert (SME), providing critical guidance on data governance standards, procedures, and the successful completion of data‑centric use cases aligned to enterprise policy. You will bring structure, rigor, and delivery momentum to a complex, high‑priority transformation agenda.

Responsibilities:

• Lead the planning, coordination, and day‑to‑day delivery of a portfolio of data integration programs, ensuring alignment with the Enterprise Data Office's transformation objectives while providing expert guidance on data governance best practices.
• Serve as a subject matter expert on enterprise data governance policies and standards, advising cross‑functional teams to ensure the successful and compliant completion of data initiatives and use cases.
• Drive the identification, remediation, and resolution of complex data quality issues, ensuring alignment with regulatory expectations (e.g., Consent Orders) and enterprise data standards.
• Partner with senior stakeholders across the Enterprise Data Office, Technology, Risk, Compliance, and business functions to define program scope, secure funding, and act as a key advisor on the implementation of data governance controls like Data Lineage, Authoritative Data Source designation, and Data Quality Rules.
• Facilitate cross‑functional governance and senior‑level discussions, resolving competing priorities and driving decisions that keep programs on track.
• Establish and maintain robust program governance frameworks, including program charters, benefits management plans, stakeholder engagement plans, and centralized risk and issue logs.
• Direct clear and consistent communication of program status, risks, and key decisions to senior management and stakeholders across the Enterprise Data Office hierarchy.
• Lead, develop, and evaluate program team members, providing direction on workload allocation and contributing to performance and talent decisions across the function.

Required Qualifications & Skills:

• 10+ years of experience in program management, with demonstrated delivery of complex, multi‑workstream programs in a data, technology, or transformation‑focused environment.
• Deep expertise in enterprise data management principles, data integration patterns, and data governance frameworks, with hands‑on experience implementing solutions.
• Proven ability to act as a subject matter expert, translating complex data governance policies and regulatory requirements into actionable guidance for project teams.
• Experience with the end‑to‑end lifecycle of key Management and Regulatory reports and a strong understanding of the associated data quality challenges.
• Ability to influence and negotiate with senior stakeholders across technology, operations, and business functions, building trusted relationships at all levels of seniority.
• Strong critical thinking and structured problem‑solving skills, with a track record of resolving issues that span multiple teams, functions, or organizational boundaries.
• Confidence managing program risk within a regulated financial services environment, applying sound judgement to protect delivery outcomes and organizational integrity.
• Bachelor’s degree or equivalent professional experience.

Beneficial Skills & Qualifications:

• Master’s degree in a relevant field such as Business Administration, Data Management, or Information Systems.
• Experience managing programs within a global financial services institution or similarly complex, regulated environment.
• Exposure to COO‑aligned functions or operating within a Chief Data Office or Enterprise Data Office structure.
• Familiarity with data management platforms and data quality tools.

What We Offer:

This role sits at the heart of Citi's enterprise data transformation agenda, offering senior leaders the scale, complexity, and organizational visibility to make a tangible impact.

The Data PMO team operates within the Enterprise Data Office, a high‑priority function shaping how data is managed, integrated, and governed across one of the world's leading global financial institutions.

Hybrid working model with 3 days in the office and 2 days working remotely.

The opportunity to act as a key advisor and leader, shaping how a global institution not only manages but governs its data.

Direct involvement in enterprise‑wide data transformation initiatives, with visibility across the Enterprise Data Office at the most senior levels.

Access to Citi's global learning and development resources to deepen expertise in program leadership and enterprise data strategy.

Competitive compensation and financial well‑being support.

Wellbeing and work‑life balance programs.

The opportunity to lead high‑performing delivery teams within a globally significant data transformation function, with real ownership of outcomes that matter to the business.

This job description provides a high‑level review of the types of work performed. Other job‑related duties may be assigned as required.

Job Family Group: Project and Program Management

Job Family: Program Management

Time Type: Full time

Primary Location: Tampa Florida United States

Primary Location Full Time Salary Range: $130,880.00 - $196,320.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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