Program Management Manager - Ads Campaign Operations - Gamma

Google Operations Center; United States; On-site; USD 136,000 - 163,000; Full time

Benefits offered by this job

Health care coverage

Birth-parent maternity leave

Meals onsite

Job summary

Google Operations Center is seeking a seasoned leader to head the Ads Campaign Operations team, steering digital marketing professionals to deliver high-impact campaigns that engage customers and drive revenue.

The role emphasizes people leadership, data-driven decision making, and close collaboration with cross-functional partners to optimize campaign performance and operational efficiency.

Qualifications

• Bachelor's degree or equivalent practical experience.
• Excellent verbal and written communication skills.
• 10+ years experience in project management roles coordinating across multiple orgs.
• 5+ years of experience in digital marketing.
• 2+ years experience managing teams with direct people management responsibilities.

Responsibilities

• Lead and manage a team of Digital Marketing Senior Specialists.
• Collaborate with cross-functional teams to ensure campaign execution.
• Stay current on industry trends and best practices in digital marketing.
• Manage performance against SLAs and deliverables with KRAs.
• Report metrics weekly, monthly, and quarterly with insights and recommendations.
• Present key metrics to leadership and stakeholders to drive efficiency.
• Conduct 1:1 meetings to discuss performance and development.
• Provide feedback, coaching and mentorship to staff.
• Design incentive structures to boost engagement and results.
• Interview and onboard new team members across business workflows.
• Ensure training and resources support high-quality work environments.
• Coordinate with external partners to manage stakeholders.

Skills

Marketing strategy

Cross-functional collaboration

Communication

Project management

Team leadership

Education

Bachelor's degree or equivalent

Tools

MS Office

G Suite

Email marketing tools

Marketing automation

Job description

Join Us!

At Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join us!

Ads Campaign Operations team provides support to their marketing partners in strategizing, building, testing and executing digital campaigns for Google Ads products.

You will be responsible for leading and managing digital marketing professionals to deliver highly effective marketing programs and campaigns that drive customer engagement, conversions and revenue.

The base salary range for this full-time position is $136,000 - $163,000 + bonus + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training.

Please note that the compensation details listed in this role posting reflect the base salary only, and do not include bonus or benefits. Some benefits information is included in this job description, and your recruiter can share more about the specific salary range and benefits for this position during the hiring process.

Position Responsibilities:

• Lead and manage a team of Digital Marketing Senior Specialists
• Work closely with cross-functional teams to ensure seamless campaign execution
• Stay up-to-date on industry trends and best practices in digital marketing
• Manage individual and team performance against agreed service levels and deliverables; identify initiatives to meet or exceed objectives and key results
• Compile and report weekly, monthly and quarterly metrics identifying insights and challenges with proposed solutions that drive effective workflow process improvements
• Facilitate presentation of key performance metrics with leadership and/or business stakeholders to drive improved operational efficiency
• Hold 1:1 meetings with individual team members to discuss performance, disseminate information and action on work / non-work related issues
• Share verbal and written feedback and administer performance reviews; act as an employee coach, mentor and advocate to support ongoing employee professional development
• Design and implement incentive structures, to improve performance and ensure positive team and individual employee engagement
• Interview, and onboard new team members across all business workflows
• Demonstrate excellent time-management skills in fast-paced operations
• Ensure employees have appropriate training and other resources to maintain a high-quality work environment to enable high engaged and high performing teams
• Efficient and effective stakeholder management of cross functional and external partners teams

Minimum Qualifications:

• Bachelor degree, or equivalent practical experience; proficient marketing acumen/domain expertise
• Excellent verbal and written communication skills, demonstrated proficiency using Microsoft Office and/or gSuite
• 10+ years experience in project management roles, coordinating projects across multiple organizations/cross functional teams, 5+ years of experience in digital marketing,
• 2+ years experience managing teams with direct people management experience assessing performance, coaching and mentoring employees
• Problem-solving skills with the ability to adapt and adjust to changing business goals and processes
• Experience in various email technology tools and digital marketing automation program management such as email, paid media, event experience
• Ability to work effectively in a fast-paced, collaborative environment

Benefits

• We support you with competitive wages and with comprehensive health care including medical, dental and vision coverage
• We support your family with gender-neutral baby bonding leave, 24-26 week birth-parent maternity leave, and generous life, accident and disability insurance minimums
• Employees who work onsite can enjoy free meals and snacks, and fun onsite experiences

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Google Operations Center (GOC) is committed to equal employment opportunities regardless of race, creed, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status or any other basis protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

To ensure a barrier-free interview, please mention any required assistance or specific arrangements in your application and confirm them with your recruiter.