Program Management Intern

UNAVAILABLE; San Francisco (CA); Hybrid; USD 39,000 - 76,000; Full time

Benefits offered by this job

Paid Time Off

Parental Leave

Health Benefits

Retirement Plans

Learning and Development

Compassionate Care Leave

Job summary

DocuSign is seeking an intern for its Program Management team to automate workflows and gain hands-on experience in AI and product management. You will work with data scientists, engineers, and program managers to identify repetitive tasks ripe for automation and help shape new features and integrations.

The role is hybrid, requiring a mix of in-office and remote work with a weekly in-office expectation. Ideal candidates are pursuing degrees in CS/AI/Engineering or related fields with interest

Qualifications

• Currently pursuing a bachelor’s or master’s degree in a related field.
• Experience with SDLC and product-management lifecycle.
• Exposure to data analysis and programming basics (Python/JS) and SQL.

Responsibilities

• Conduct user research and process mapping to identify automation opportunities.
• Define product requirements and success metrics for AI-driven tools.
• Collaborate with ML engineers to prototype intelligent assistants and bots.
• Develop simple dashboards to monitor model performance and adoption.
• Present findings and roadmaps to stakeholders and incorporate feedback.

Skills

SDLC knowledge

Product Management Lifecycle

Analytical thinking

Communication

Python/JavaScript

Data analysis (Pandas, SQL)

Google Workspace

Education

Pursuing a Bachelor's or Master's degree in CS/AI/Engineering/Business

Tools

Python

JavaScript

Pandas

SQL

Google Suite

Job description

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do

Our Program Management organization ensures cross-team alignment and drives successful program execution and launches of new features, integrations, and operational improvements. We are looking for an intern to help us automate and streamline program-management workflows and gain hands-on experience in both Al and product management. As an Intern on the Program Management team, you will collaborate with program managers, data scientists, and engineers to identify manual and repetitive tasks ripe for automation.

This is an internship role for 4 months of duration. This position is an individual contributor role reporting to the Sr. Manager, Program Management.

Responsibility

• Conduct user research and process mapping to understand pain points in current workflows
• Define product requirements and success metrics for Al-driven automation tools
• Work with ML engineers to prototype, test, and iterate on intelligent assistants, recommendation engines, or workflow-automation bots
• Develop simple dashboards or reports to monitor model performance and user adoption
• Present findings and roadmaps to stakeholders and incorporate feedback into subsequent iterations

Job Designation

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic

• Currently pursuing a bachelor's or master's degree in Computer Science, Artificial Intelligence, Engineering, Business, or a related field
• Experience with SDLC and Product Management Lifecycle
• Experience with basic programming (Python, JavaScript, or similar) and data analysis tools (Pandas, SQL)
• Experience with Google Suite
• Graduating December 2026, May/June 2027
• This role is not eligible for CPT, OPT or sponsorship now or in the future

Preferred

• Prior internship or coursework in product management, UX research, or AI/ML
• Experience with ML frameworks (TensorFlow, PyTorch) or no-code/low-code Al platforms
• Understanding of process-automation tools (Zapier, UiPath, Power Automate)
• Strong analytical and problem-solving skills, with an ability to break down complex processes
• Excellent written and verbal communication-comfortable conducting interviews and presenting to stakeholders
• Self-starter mindset with strong organizational skills and attention to detail

Wage Transparency

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

California: $28/hour - $55/hour

Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Work Authorization Notice

Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship.

Life at DocuSign

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at [e-mail].

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at [e-mail] for assistance.

Applicant and Candidate Privacy Notice

States Not Eligible for Employment

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

EEO Statement

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

EEO Know Your Rights poster