Program Management Business Analyst

Trisura; Oklahoma City (OK); On-site; USD 65,000 - 90,000; Full time

Job summary

Trisura in Oklahoma City seeks a Program Management Business Analyst to drive data-driven decisions and partner collaboration. This role liaises between internal teams and external partners, ensuring data integrity and supporting process optimization through analytics, reporting, and documentation in Confluence/Jira workflows.

The ideal candidate will have 3+ years as a Business/Program Analyst, strong communication skills, and experience with data validation and SQL.

Qualifications

• Bachelor's degree in Business, Information Systems, Data Analytics, or a related field.
• Minimum of 3 years of experience as a Business Analyst, Program Analyst, or similar role.
• Understand how data quality impacts downstream processes and provide actionable insights.
• Experience with Confluence, Jira, or similar project/documentation tools.
• Preferred SQL or database querying experience.
• Power Apps experience is a plus.
• Excellent written and verbal communication skills.
• Ability to work cross-functionally and manage multiple priorities.
• Strong organizational skills and attention to detail.

Responsibilities

• Communicate requirements during implementation phases and provide data schemas to external partners.
• Collaborate with Accounting, Reinsurance, Compliance, and Operations to resolve data issues.
• Support partners through the submission process via the partner portal.
• Identify data integrity risks and advise on mitigation strategies.
• Participate in planning, testing, and rollout of new features or systems.
• Analyze data trends and generate actionable reports for executives and partners.
• Maintain Confluence documentation for transparency, knowledge sharing, and audit-readiness.
• Communicate issues and recommendations clearly to stakeholders.
• Lead the lifecycle of data validation processes from initiation to deprecation planning.

Skills

Data analysis

Stakeholder communication

Process optimization

Cross-functional coordination

Data integrity

Validation management

Reporting

SQL

Education

Bachelor’s degree in Business, Information Systems, Data Analytics, or a related field

Tools

Confluence

Jira

Power Apps

SQL

Job description

At Trisura, we expect more because we believe it can be done better.

Trisura brings innovative solutions and expertise through a select network of both national and regional brokerage firms.

The company was founded in 2006 and operates across North America. With offices throughout Canada and the United States we are uniquely positioned to satisfy all varieties of risk.

We are currently seeking a qualified individual for the following opportunity

Program Management Business Analyst – Oklahoma City

We are seeking a detail-oriented and analytical Program Management Business Analyst to join our dynamic team. This role plays a critical part in ensuring successful fronting partner implementation and performance through proactive data analysis, stakeholder communication, and process optimization. The ideal candidate will serve as a key liaison between internal teams and external partners, supporting data integrity, validation processes, and cross-functional coordination.

Key Responsibilities

• Program Implementation Support: Communicate requirements during implementation phases; provide data schema, submission requirements, and timelines to external partners while ensuring internal stakeholders are informed and aligned.
• Cross-Functional Issue Resolution: Collaborate with departments such as Accounting, Reinsurance, Compliance, and other Operations teams to resolve data integrity issues and maintain consistent, high-quality data.
• Partner Portal Support: Assist partners in resolving submission issues, fostering effective communication and long-term collaboration to enhance program partner outcomes.
• Data Risk Advisory: Proactively identify and advise on data integrity risks or analytics-related issues, assessing downstream impacts and developing mitigation strategies.
• Development Collaboration: Participate in the planning, testing, and rollout of new features or systems.
• Analytics & Reporting: Analyze data trends and generate clear, actionable reports for executives, internal stakeholders, and external partners. Deliver insights that support data-driven decisions.
• Documentation Management: Maintain detailed and up-to-date documentation in Confluence to support partner/process transparency, knowledge sharing, and audit-readiness.
• Stakeholder Communication: Communicate issues and recommendations clearly and promptly to stakeholders to drive resolution and alignment.
• Validation Management: Lead the lifecycle of data validation processes, including request initiation, timeline definition, criteria development, testing coordination, and deprecation planning.

Qualifications

• Bachelor’s degree in Business, Information Systems, Data Analytics, or a related field
• Minimum of 3 years of experience as a Business Analyst, Program Analyst, or similar role, preferably in a regulated or data-intensive environment
• Deep understanding of how data quality impacts downstream processes, with the ability to analyze partner-submitted data and present clear, actionable insights to both technical and non-technical stakeholders
• Experience working with Confluence, Jira, or similar project/documentation management tools
• Preferred experience with SQL or similar database languages for querying, analyzing, and validating structured data
• Experience with Power Aps is a plus
• Excellent written and verbal communication skills
• Demonstrated ability to work cross-functionally and manage multiple priorities
• Strong organizational skills and attention to detail

Preferred Qualifications

• Experience in insurance, reinsurance, or financial services
• Familiarity with data validation and change management practices
• Proficiency in SQL for querying, analyzing, and validating structured data across relational databases.
• Programming experience (e.g., Python, R, or similar) is a plus, especially for data analysis, automation, or workflow optimization.