Program Lead - Wilmington, DE

Merakey; Wilmington (DE); On-site; USD 100,000 - 125,000; Full time

Job summary

An established industry player is seeking a Program Lead to join their team in Wilmington, Delaware. In this full-time role, you will manage daily operations, oversee specific programs, and ensure high-quality service delivery. With a focus on client care and safety, you will lead staff, coordinate activities, and respond effectively to emergencies. This position offers a competitive hourly wage and comprehensive benefits, including medical, dental, and tuition reimbursement. If you're passionate about making a difference in the lives of individuals, this is the opportunity for you!

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Flexible Schedules

Tuition Reimbursement

DailyPay

Qualifications

• Must be 18 years old and have relevant experience.
• Willingness to obtain NADSP Certification within the first year.

Responsibilities

• Manage daily operations and oversee specific programs.
• Coordinate activities and ensure high-quality service delivery.
• Handle medication management and incident responses.

Skills

Interpersonal Skills

Communication Skills

Conflict Resolution

Time Management

Decision Making

Education

High School Diploma or G.E.D.

4-5 years of experience in human services

NADSP Certification

Job description

The provided job description contains a lot of valuable information but needs better formatting and removal of irrelevant or repetitive content to improve clarity and readability. Here is a refined version:

Program Lead

Location: Wilmington, Delaware, United States

Position Type: Full-Time

Shift: 2nd Shift - no weekends

Work Schedule: Monday-Thursday, 3pm-11pm; Friday, 8am-4pm

Requirements

• Must be 18 years old.
• High School diploma/G.E.D. or 4-5 years of experience in a human services residential setting.
• 1-3 years of relevant experience.
• Willingness to obtain NADSP Certification within the first year of hire, if required.

Description

Join Merakey as a Program Lead and help us make a difference! Earn $20.75/hour, with an additional $2.00/hour if the Enhanced Pay Option is selected.

The Program Lead manages daily operations and oversees specific programs within their division, reporting to the Program Manager. Responsibilities include coordinating activities, ensuring high-quality service delivery, and managing a caseload.

Key Qualifications

• Excellent interpersonal, communication, and conflict resolution skills.
• Ability to prioritize, manage responsibilities, and meet deadlines in a fast-paced environment.
• Ability to make quick decisions and stay calm under pressure.
• Ability to work independently and as part of a team.

Staff Management

• Provide guidance and support to staff.
• Assign duties based on program needs and staff strengths.
• Conduct performance check-ins and provide feedback.

Client Care and Safety

• Ensure safety and enforce policies.
• Monitor behavior and de-escalate conflicts.
• Respond effectively to emergencies.

Specific Job Functions

• Lead staff and serve as point person during shifts.
• Manage schedules and coordinate care activities.
• Handle medication management, incident responses, household needs, and maintenance.

Benefits

Merakey offers comprehensive benefits including medical, dental, vision insurance, flexible schedules, dailyPay, tuition reimbursement, and more.

About Merakey

Merakey is a non-profit providing developmental, behavioral health, and education services across 12 states, supporting nearly 40,000 individuals annually.