Program Lead

Merakey; Warminster Township (Bucks County); On-site; Full time

Job summary

Merakey is looking for a Program Lead to oversee program activities and ensure high-quality service delivery. This role involves managing staff, coordinating schedules, and providing direct care responsibilities to clients. Applicants should have at least a high school diploma or relevant experience in human services, as well as strong communication and interpersonal skills.

Benefits

Medical insurance

Dental insurance

Vision insurance

DailyPay

Flexible Schedules

Tuition Reimbursement

Qualifications

• Must be 18 years old.
• 1-3 years of experience required.
• Willingness to obtain NADSP Certification within the first year of hire if required.

Responsibilities

• Manage day-to-day operations of programs.
• Provide guidance and support to staff.
• Ensure the safety and security of clients.

Skills

Interpersonal Skills

Communication Skills

Conflict Resolution

Task Prioritization

Education

High School diploma/G.E.D.

4-5 years' experience in a human services residential setting

Job description

Description

Are you looking for an opportunity to advance your career while working with an extraordinary team? At Merakey, we put heart and soul into everything we do.

We are seeking a Program Lead to join our team!

Earn $21/hour with the selection of Enhanced Pay Option

The Program Lead plays a critical role in the day-to-day management and oversight of specific programs or services within their designated Division. Reporting to the Program Manager, this position is responsible for coordinating program activities and ensuring the delivery of high-quality services to program participants. This role may manage a caseload of their own.

Must possess:

• Excellent interpersonal, communication, and conflict resolution skills
• Ability to prioritize tasks, manage multiple responsibilities, and meet deadlines in a fast-paced environment
• Ability to make quick decisions and remain calm under pressure
• Ability to work independently and collaboratively as part of a team

Staff Management

• Provide guidance, support, and direction to staff members
• Assign duties and responsibilities to staff based on program needs and individuals' strengths
• Conduct regular check-ins and provide feedback to staff regarding performance and areas for improvement

Client Care and Safety

• Ensure the safety and security of clients and staff by enforcing program policies and procedures
• Monitor client behavior and intervene as necessary to de-escalate conflicts or address concerns
• Respond to emergencies or crises effectively, following established protocols and seeking assistance as needed

Specific Job Functions:

• Act as Lead staff and point person when on shift
• Prepare and manage house schedules in coordination with the Program Manager
• Perform direct care responsibilities including but not limited to ADLs, food preparation/feeding, maintaining supervision requirements
• Medication management and administration
• Incident management in coordination with the Program Manager and QCO
• Manage all household needs, including menu development, grocery shopping, and housekeeping
• Ensure ongoing upkeep and maintenance of the assigned home
  • Maintain overall cleanliness
  • Address daily maintenance needs (lightbulbs, filter cleanings, etc.)
  • Identify needed repairs and submit maintenance requests

Benefits

Merakey offers medical, dental, and vision insurance plans, competitive compensation, and more!

• DailyPay
• Work/Life Balance
• Flexible Schedules
• Cell Phone Discount Plans
• Employee Referral Bonuses
• Tuition Reimbursement
• Care.com Membership

About Merakey

Merakey is a non-profit provider of developmental, behavioral health, and education services. More than 8,000 employees support nearly 40,000 individuals and families across 12 states each year.

Qualifications

The ideal candidate will possess the following:

• Must be 18 years old
• Must have a verifiable High School diploma/G.E.D. OR 4-5 years' experience in a human services residential setting
• 1-3 years of experience required
• Willingness to obtain NADSP Certification within the first year of hire, if required