Program Lead

Merakey; Richmond (VA); On-site; USD 27,510 - 30,265; Full time

Benefits offered by this job

DailyPay

Work/Life Balance

Flexible Schedules

Cell Phone Discount Plans

Employee Referral Bonuses

Tuition Reimbursement

Care.com Membership

Job summary

Merakey is seeking a Program Lead in Richmond, VA to oversee day-to-day management of designated programs within our division, reporting to the Program Manager. You will coordinate activities and ensure the delivery of high-quality services to participants, with potential to manage a caseload.

Responsibilities include acting as lead staff on shift, preparing house schedules with the Program Manager, overseeing direct care (ADLs, meals, supervision), medication administration, incident

Qualifications

• Must be 18 years old.
• HS diploma or GED or equivalent OR 4–5 years' experience in a human services residential setting.
• 1–3 years of experience in a related role.

Responsibilities

• Lead staff on shift and serve as point person.
• Prepare and manage house schedules with the Program Manager.
• Provide direct care responsibilities including ADLs, meal planning, and supervision.
• Administer medications per protocol.
• Coordinate incident management with the Program Manager and QCO.
• Oversee household operations, menus, groceries, and housekeeping.

Skills

Interpersonal skills

Communication

Conflict resolution

Time management

Decision making

Teamwork

Education

HS diploma or GED or equivalent

Job description

Are you looking for an opportunity to advance your career while working with an extraordinary team? At Merakey, we put heart and soul into everything we do.

We are seeking a Program Lead to join our team on Richmond, VA!

Pay Rate: 19.97 per/hr

Enhanced Pay: 21.97

The Program Lead plays a critical role in the day-to-day management and oversight of specific programs or services within their identified Division. Reporting to the Program Manager, this position is responsible for coordinating program activities and ensuring the delivery of high-quality services to program participants. This role may manage a caseload of their own.

Must possess

• Excellent interpersonal, communication, and conflict resolution skills
• Ability to prioritize tasks, manage multiple responsibilities, and meet deadlines in a fast-paced environment
• Ability to make quick decisions and remain calm under pressure
• Ability to work independently and collaboratively as part of a team

Staff Management

• Provide guidance, support, and direction to staff members
• Assign duties and responsibilities to staff based on program needs and individuals' strengths
• Conduct regular check-ins and provide feedback to staff regarding performance and areas for improvement

Client Care and Safety

• Ensure the safety and security of clients and staff by enforcing program policies and procedures
• Monitor client behavior and intervene as necessary to de-escalate conflicts or address concerns
• Respond to emergencies or crises effectively, following established protocols and seeking assistance as needed

Specific Job Functions

• Acts as Lead staff and point person when on shift
• Prepares and manages house schedules in coordination with the Program Manager
• Direct Care responsibilities to include but not limited to ADL's, food preparation/feeding, maintaining required supervision requirements
• Medication management and administration
• Incident Management in coordination with Program Manager and QCO
• Manages all household needs to include but not limited to menu development, grocery shopping, housekeeping
• Ensure ongoing upkeep and maintenance of assigned home
  • Ensures overall cleanliness ongoing
  • Daily maintenance needs (lightbulbs, filter cleanings, etc.)
  • Identifies needed repairs and submits maintenance requests

Benefits

Merakey offers medical, dental - vision insurance plans, competitive compensation plans and more!

• DailyPay
• Work/Life Balance
• Flexible Schedules
• Cell Phone Discount Plans
• Employee Referral Bonuses
• Tuition Reimbursement
• Care.com Membership

About Merakey

Merakey is a non-profit provider of developmental, behavioral health, and education services. More than 8,000 employees provide support to nearly 40,000 individuals and families throughout 12 states across the country each year.

Merakey strictly follows a zero-tolerance policy for abuse.

Equal Opportunity Employer

Merakey is proud to be an Equal Opportunity Employer! We deeply value diversity and do not discriminate on the basis of race, religion, color, national origin, ethnic background, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or disability status. Moreover, we are committed to creating teams that reflect the diversity of the communities we serve and encourage applicants from underrepresented backgrounds to apply. Merakey welcomes all Veterans to apply!

Ideal Candidate Qualifications

• Must be 18 years old.
• Must have a verifiable High School diploma/G.E.D. OR 4-5 years' experience working in a human services residential setting
• 1-3 total years of experience required
• Willingness to obtain NADSP Certification obtained within first year of hire, if required