Program Lead

Merakey; Newtown Square (Delaware County); On-site; Full time

Job summary

A leading company is looking for a Program Lead to manage program oversight and staff guidance. This position requires strong interpersonal and communication skills, as well as a commitment to providing excellent client care. In this role, you will ensure safe environments by implementing policies and monitor client behavior, all while supporting staff members to fulfill their responsibilities.

Benefits

Medical, dental, and vision insurance plans

Competitive compensation

DailyPay

Work/Life Balance

Flexible Schedules

Cell Phone Discount Plans

Employee Referral Bonuses

Tuition Reimbursement

Care.com Membership

Qualifications

• Must be 18 years old.
• 1-3 years experience required.
• Willingness to obtain NADSP Certification within the first year.

Responsibilities

• Day-to-day management and oversight of programs.
• Coordinate program activities to ensure high-quality service delivery.
• Provide guidance and support to staff members.

Skills

Interpersonal skills

Communication skills

Conflict resolution skills

Prioritization

Decision making

Team collaboration

Education

High School diploma/G.E.D. or 4-5 years experience in human services

Job description

Description

Are you looking for an opportunity to advance your career while working with an extraordinary team ? At Merakey, we put heart and soul into everything we do.

We are seeking a Program Lead to join our tea m!

Earn $ 21 /hour with the selection of Enhanced Pay Option

The Program Lead plays a critical role in the day-to-day management and oversight of specific programs or services within their identified Division . Reporting to the Program Manager , this position is responsible for coordinating program activities and ensuring the delivery of high-quality services to program participants. This role may manage a caseload of their own.

Must possess :

• Excellent interpersonal, communication, and conflict resolution skills
• Ability to prioritize tasks, manage multiple responsibilities, and meet deadlines in a fast-paced environment
• Ability to make quick decisions and remain calm under pressure
• Ability to work independently and collaboratively as part of a team

Staff Management

• Provide guidance, support, and direction to staff members
• Assign duties and responsibilities to staff based on program needs and individuals' strengths
• Conduct regular check-ins and provide feedback to staff regarding performance and areas for improvement

Client Care and Safety

• Ensure the safety and security of clients and staff by enforcing program policies and procedures
• Monitor client behavior and intervene as necessary to de-escalate conflicts or address concerns
• Respond to emergencies or crises effectively, following established protocols and seeking assistance as needed

Specific Job Functions:

• Acts as Lead staff and point person when on shift
• Prepares and manages house schedules in coordination with the Program Manager
• Direct Care responsibilities to include but not limited to ADL's, food preparation/feeding, maintaining required supervision requirements
• Medication management and administration
• Incident Management in coordination with Program Manager and QCO
• Manages all household needs to include but not limited to menu development, grocery shopping, housekeeping
• Ensure ongoing upkeep and maintenance of assigned home
  • Ensures overall cleanliness ongoing
  • Daily maintenance needs (lightbulbs, filter cleanings, etc.)
  • Identifies needed repairs and submits maintenance requests

Benefits

Merakey offers medical, dental - vision insurance plans, competitive compensation plans and more!

• DailyPay
• Work/Life Balance
• Flexible Schedules
• Cell Phone Discount Plans
• Employee Referral Bonuses
• Tuition Reimbursement
• Care.com Membership

About Merakey

Merakey is a non-profit provider of developmental, behavioral health, and education services. More than 8,000 employees provide support to nearly 40,000 individuals and families throughout 12 states across the country each year.

Qualifications

The ideal candidate will possess the following qualifications:

• Must be 18 years old.
• Must have a verifiable High School diploma/G.E.D. OR 4 -5 years' experience working in a human services residential setting
• 1-3 total years of experience required
• Willingness to obtain NADSP Certification obtained within first year of hire, if required