Program Lead

Merakey; Clarksboro (GA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical coverage

Retirement plan

DailyPay

Well-being platform

Backup care

Counseling services

Tuition reimbursement

Employee discounts

Pryor Online Learning

Job summary

Merakey is seeking a Program Lead to oversee day-to-day operations of a residential program. You will lead staff on shift, coordinate house schedules with the Program Manager, and provide direct care including ADLs, meal preparation, and required supervision.

You will also manage medications, handle incidents with Program Manager and QCO, and oversee household tasks from menu planning to maintenance. This role requires strong interpersonal skills and the ability to work independently in a

Qualifications

• Must be 18 years old.
• High School diploma or GED.
• 1–3 years of experience in a human services residential setting.
• Willingness to obtain NADSP Certification within first year of hire, if required.

Responsibilities

• Act as Lead staff and point person on shift.
• Prepare and manage house schedules with Program Manager.
• Provide Direct Care including ADLs, meal prep, and supervision requirements.
• Oversee medication management and administration.
• Coordinate Incident Management with Program Manager and QCO.
• Manage household needs: menu planning, shopping, housekeeping, and maintenance.

Skills

Interpersonal skills

Communication

Conflict resolution

Prioritization

Decision making

Teamwork

Education

High School diploma/G.E.D.

NADSP Certification (within 1 year)

Tools

Electronic health records

Job description

Shift: 2nd Shift Monday- Friday 3p-11p

The Program Lead plays a critical role in the day-to-day management and oversight of specific programs or services within their identified Division. Reporting to the Program Manager, this position is responsible for coordinating program activities and ensuring the delivery of high-quality services to program participants. This role may manage a caseload of their own.

Must possess:

• Excellent interpersonal, communication, and conflict resolution skills
• Ability to prioritize tasks, manage multiple responsibilities, and meet deadlines in a fast-paced environment
• Ability to make quick decisions and remain calm under pressure
• Ability to work independently and collaboratively as part of a team

Staff Management

• Provide guidance, support, and direction to staff members
• Assign duties and responsibilities to staff based on program needs and individuals' strengths
• Conduct regular check-ins and provide feedback to staff regarding performance and areas for improvement

Client Care and Safety

• Ensure the safety and security of clients and staff by enforcing program policies and procedures
• Monitor client behavior and intervene as necessary to de-escalate conflicts or address concerns
• Respond to emergencies or crises effectively, following established protocols and seeking assistance as needed

Specific Job Functions:

• Acts as Lead staff and point person when on shift
• Prepares and manages house schedules in coordination with the Program Manager
• Direct Care responsibilities to include but not limited to ADL's, food preparation/feeding, maintaining required supervision requirements
• Medication management and administration
• Incident Management in coordination with Program Manager and QCO
• Manages all household needs to include but not limited to menu development, grocery shopping, housekeeping
• Ensure ongoing upkeep and maintenance of assigned home
  • Ensures overall cleanliness ongoing
  • Daily maintenance needs (lightbulbs, filter cleanings, etc.)
  • Identifies needed repairs and submits maintenance requests

Benefits

Merakey offers generous benefits that promote well-being, financial security, and work-life balance, including:

• Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support.
• Retirement plan -- both pre-tax and Roth (after-tax) options available for employee contributions.
• DailyPay -- access your pay when you need it!
• On the Goga well-being platform, featuring self-care tools and resources.
• Access Care.com for backup childcare, elder care, and household services.
• Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP).
• Tuition reimbursement and educational partnerships.
• Employee discounts and savings programs on entertainment, travel, and lifestyle.
• Access to Pryor Online Learning for free online personal development classes.

Learn more about our full benefits package - https://www.merakey.org/careers/benefits

About Merakey

Merakey is a non-profit provider of developmental, behavioral health, and education services. More than 8,000 employees provide support to nearly 40,000 individuals and families throughout 12 states across the country each year. Click here to watch a video about Merakey. Merakey strictly follows a zero-tolerance policy for abuse.

Merakey is proud to be an Equal Opportunity Employer!

We deeply value diversity and do not discriminate on the basis of race, religion, color, national origin, ethnic background, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or disability status. Moreover, we are committed to creating teams that reflect the diversity of the communities we serve and encourage applicants from underrepresented backgrounds to apply. Merakey welcomes all Veterans to apply!

Qualifications

The ideal candidate will possess the following qualifications:

• Must be 18 years old.
• Must have a verifiable High School diploma/G.E.D.
• 1-3 experience working in a human services residential setting
• Willingness to obtain NADSP Certification obtained within first year of hire, if required

Work Schedule

Monday- Friday 3p-11p