Program Intern, Product Design

Pilot Flying J; Knoxville (TN); On-site; USD 25,000 - 30,000; Full time

Job summary

Pilot Company in Knoxville, Tennessee is seeking a Product Design Intern for the summer of 2027 to gain hands-on experience designing digital experiences across our mobile app, website, and retail technology platforms. You will be mentored by our experienced Product Design team to contribute to new features from concept to execution.

The role emphasizes user-centered design, collaboration with designers, researchers, product managers, and developers, and applying feedback to deliver intuitive

Qualifications

• Proficiency in Figma is essential.
• Experience with Photoshop and Illustrator is required.
• Motion design tools such as After Effects or Figma Motion are a plus.
• Strong communication and collaboration skills are important.

Responsibilities

• Support digital product design across Pilot's mobile app, website, and retail technology platforms.
• Help design intuitive interfaces and user journeys that improve user experiences.
• Collaborate with designers, researchers, product managers, and developers from concept to execution.
• Apply user feedback and best practices to create effective design solutions.

Skills

User-centered design

Collaboration

Communication

Curiosity

Education

Undergraduate degree in Design or related field

Tools

Figma

Adobe Photoshop

Adobe Illustrator

After Effects

Figma Motion

Job description

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.

Military encouraged to apply.

Job Description

Are you a creative and user-focused design student looking to apply your skills in a dynamic corporate environment? Pilot Company is seeking a Product Design Intern to join our team in Knoxville, Tennessee, for the summer of 2027. This is a unique opportunity to gain valuable experience designing digital experiences that impact millions of users across our mobile app, website, and retail technology platforms. You'll make a meaningful impact by supporting the development of new features while being mentored by our experienced Product Design team.

In this role, you will be an integral part of our Product Design team. Your key responsibility will be to support the design and enhancement of user experiences across Pilot's digital platforms, helping bring new features from concept to execution. You will collaborate with designers, researchers, product managers, and developers to create intuitive, engaging, and user-centered solutions. This internship is not only an opportunity to learn the practical application of UX/UI design principles but also a chance to grow within a supportive team that is dedicated to developing its people.

What You’ll Do

• Support digital product design: You'll contribute to the design of new features and enhancements across Pilot's mobile app, website, and retail technology platforms.
• Create user-centered experiences: You'll help design intuitive interfaces and user journeys that improve the experience for guests and end users.
• Collaborate across the product lifecycle: You'll work closely with designers, product teams, and developers to bring concepts and designs to life.
• Apply research and insights: You'll leverage user feedback, design principles, and industry best practices to help create effective design solutions.

Qualifications

• Education: Currently pursuing an undergraduate degree in Graphic Design, Product Design, Information Sciences, or a related field.
• Technical Skills: Proficiency in Figma is essential. Experience with Adobe Creative Suite, including Photoshop and Illustrator, is required. Experience with motion design tools such as After Effects or Figma Motion is a plus.
• Soft Skills: A coachable mindset with the ability to accept and apply feedback constructively. Strong communication and collaboration skills, coupled with curiosity, creativity, and a passion for designing solutions that put users first.
• Qualities: A strong portfolio (or shareable PDF) demonstrating design thinking, self-motivated projects, and a genuine passion for design. We value individuals who are driven, reliable, authentic, and welcoming.

Additional Information

Why Pilot Company?

Our culture is built on four core virtues: Driven, Reliable, Authentic, and Welcoming. As an intern, you will see these values in action every day. You'll be part of a team that is driven to create exceptional digital experiences, reliable in its commitment to quality design, authentic in its collaboration and feedback, and welcoming to new ideas and perspectives.

This is a full-time, in-person internship running from June 7 – August 13, 2027. You’ll be working alongside our team in our Knoxville headquarters, where you’ll have the opportunity to build meaningful relationships and experience the full scope of life at Pilot Company.