Program Intern, Cloud Operations

Pilot Flying J; Knoxville (TN); On-site; USD 25,000 - 33,000; Full time

Job summary

Pilot Company is seeking a Cloud Operations Intern to join our Knoxville, TN team for the summer of 2027. The role focuses on maintaining and expanding our AWS cloud platform while contributing to cloud migration initiatives, gaining hands-on experience in a enterprise-scale environment.

You'll write and maintain automation in Python and Terraform, monitor cloud operations, and collaborate with Energy, Retail, and Supply Chain teams to onboard applications and enforce platform guardrails.

Qualifications

• Pursuing an undergraduate degree in CS/IT or related field; rising seniors preferred.
• Experience with Python required; exposure to Terraform, Git, AWS, Linux preferred.
• Strong communication and collaboration across teams.
• Energetic, adaptable, and comfortable in a fast-paced environment.

Responsibilities

• Support cloud migration and applications into AWS; help ensure smooth transitions.
• Maintain and optimize Pilot Company’s AWS environment and hosted applications.
• Develop automation using Python and Terraform to improve infrastructure and operations.
• Monitor ServiceNow tickets; troubleshoot and resolve cloud-related incidents.
• Collaborate with Energy, Retail, and Supply Chain teams to onboard applications and implement guardrails.

Skills

Python

Cloud infrastructure

Infrastructure automation

Collaboration

Education

Undergraduate degree in CS/IT or related field

Tools

Terraform

Git

AWS

Linux

Job description

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.

Military encouraged to apply.

Job Description

Are you an ambitious technology student looking to apply your skills in a dynamic, enterprise-scale environment? Pilot Company is seeking a Cloud Operations Intern to join our team in Knoxville, Tennessee, for the summer of 2027. This is a unique opportunity to gain hands‑on experience supporting cloud infrastructure and application migration efforts while working alongside experienced professionals who are dedicated to developing the next generation of technology talent.

In this role, you will be an integral part of our Cloud Operations team. Your key responsibility will be supporting the maintenance, optimization, and expansion of our AWS cloud platform while contributing to critical cloud migration initiatives. You'll gain exposure to real-world cloud operations, infrastructure automation, and application support while helping teams across the organization adopt cloud-based solutions. This internship is not only an opportunity to strengthen your technical skills but also a chance to grow within a collaborative team that values innovation, continuous learning, and operational excellence.

What You'll Do

• Support cloud migration initiatives: Assist with migrating applications and infrastructure from on-premises data centers into AWS, helping ensure smooth and successful transitions
• Maintain cloud platforms: Contribute to the ongoing support, monitoring, and maintenance of Pilot's AWS environment and the applications hosted within it
• Develop and automate solutions: Write and maintain code using Python and Terraform to support infrastructure automation, platform enhancements, and operational efficiencies.
• Provide operational support: Monitor ServiceNow tickets, troubleshoot issues, participate in break-fix activities, and help resolve cloud-related incidents
• Collaborate across teams: Partner with application teams across the organization, including Energy, Retail, and Supply Chain, to help onboard applications to the cloud and implement platform guardrails and best practices

Qualifications

What We're Looking For

• Education: Currently pursuing an undergraduate degree in Computer Science, Information Technology, or a related technical field. Rising seniors are preferred
• Technical Skills: Experience with Python is required. Exposure to Terraform, Git repositories, AWS cloud technologies, and Linux operating systems is highly preferred
• Soft Skills: Strong communication and collaboration skills with the ability to build relationships across multiple teams. We're looking for someone who is energetic, adaptable, and comfortable working in a fast‑paced environment
• Qualities: A passion for technology and cloud computing, a desire to learn, and an eagerness to contribute to a collaborative team environment. We value individuals who are driven, reliable, authentic, welcoming, and bring enthusiasm and initiative to everything they do

Additional Information

Why Pilot Company?

Our culture is built on four core virtues: Driven, Reliable, Authentic, and Welcoming. As an intern, you will see these values in action every day. You'll be part of a team that is driven to deliver scalable cloud solutions, reliable in maintaining critical infrastructure, authentic in its interactions, and welcoming to new ideas and perspectives.

This is a full‑time, in‑person internship running from June 7 - August 13, 2027. You'll be working alongside our team in Knoxville, TN, where you'll have the opportunity to build meaningful relationships and experience the full scope of life at Pilot Company.