Program Implementation Manager, Clinical Studies

American Heart Association; Dallas (TX); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid Time Off (PTO)

Tuition Assistance

401(k) retirement plan with employer match

Job summary

A national health organization is seeking a Program Implementation Manager for Clinical Studies in Dallas, TX. This role involves managing site recruitment and project activities for the Target: Aortic Stenosis program. Candidates should have a Bachelor’s degree and 3-5 years of relevant healthcare or public health experience. You'll work closely with clinical teams and provide training and education to enhance program effectiveness. Competitive compensation offered between $70,000 and $90,000 annually, along with a comprehensive benefits package.

Qualifications

• Bachelor’s Degree required.
• 3-5 years of relevant experience in healthcare or public health.
• Strong verbal, written, and presentation skills.

Responsibilities

• Manage day-to-day site recruitment and project management activities.
• Establish and conduct data monitoring activities.
• Develop and deliver training materials for sites.

Skills

Project management

Strong communication skills

Relationship-building

Experience with Microsoft Office

Healthcare experience

Account management

Education

Bachelor’s Degree

Tools

Microsoft Office Suite

Job description

Overview

Since our founding in 1924, we've cut cardiovascular disease deaths in half, but there is still so much more to do. To overcome today’s biggest health challenges and accelerate this progress, we need passionate individuals like you. Join our movement, be part of the progress, and help ensure a healthier future for all. You matter, and so does the impact you can make with us.

The American Heart Association has an opportunity for Program Implementation Manager, Clinical Studies for the Target: Aortic Stenosis program. This position can be home-based.

This is a full-time, benefits eligible, grant funded opportunity. Current funding will expire on July 31, 2031.

This individual will be responsible for the day-to-day site recruitment, site consultation, and project management of activities for the Target: Aortic Stenosis Initiative. This person will identify, build, nurture, and maintain relationships to recruit participating sites to achieve program goals. Building on established relationships with hospitals and health systems, this role will provide in-depth process and quality improvement consultation including individual site support, facilitation of educational opportunities, intervention tracking, and process mapping. This person will be responsible for assisting with sales, onboarding, customer retention, and related activities to ensure excellence and attention to detail throughout the site management process. Additionally, this person will be responsible for daily operations related to meeting project deliverables.

The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award‑winning corporate university, as well as additional training and support, locally.

Responsibilities

This role will regularly collaborate closely with physician leadership, C‑suite leadership, and site clinical teams, so should have experience working with these roles. The role also requires the individual to function and drive work independently with minimal supervision, work independently, have positive relationship‑cultivation skills, strong project‑management skills and be results‑oriented.

• Identify and develop pipeline of prospective new and existing customers for enrollment in the Target: Aortic Stenosis Initiative. Oversee contracting process. Coordinate efforts among hospitals and hospital systems on project goals and objectives, including quality improvement and research.
• Serve as main account manager of recruited sites. Onboard, handle and consult participating sites on site‑level and system‑level evidence‑based metrics, aiming to support improved clinical care and outcomes. Facilitate sites applying pilot and established interoperability between originating source data to the Target: Aortic Stenosis Registry, when needed.
• Establish and conduct data monitoring activities within registry tool. This position will continually review site and registry‑wide data for quality, completeness, and quality‑improvement‑related opportunities. Address any data inconsistencies within Get with the Guidelines appropriately and in a timely manner, including measure and data collection revisions.
• Develop and deliver site and program‑wide targeted education and training materials, applying collected insights.
• Identify, build, cultivate and handle key high‑level partner and customer relationships to achieve program goals. Collaborate with the program’s Volunteer Committee, and other high‑level physicians and C‑suite members from participating sites and collaborators. Collaborators include, but are not limited to hospitals, healthcare systems, quality improvement organizations, research organizations, state health departments, and payor groups.
• Communicate regularly with Project leadership to ensure tasks are completed according to project timeline. Work with Association colleagues and external partners through ongoing meetings to report out on project results.
• Support project leadership in developing research infrastructure conducive to future pragmatic clinical trials and other translational, clinical, and implementation science. Guide sites through research proposal process and review submissions, as appropriate.
• Analyze, collate, and present results of trainings, education, and data to continually evaluate next steps and needs for program. Address any data inconsistencies within Get with the Guidelines appropriately and in a timely manner, including measure and data collection revisions.
• Create, update, and disseminate education and marketing materials when appropriate. Assist with other marketing aspects such as conference marketing material development and website maintenance.
• Develop and implement a variety of related observational and prospective clinical studies. Provide oversight of tasks, including protocol development, site recruitment, and regulatory monitoring.
• Prepare for and attend national conferences related to areas of work. Responsible for securing and planning all tasks for exhibitor booths and volunteer lecture engagements. May include exhibitor booth buildouts, contracting, scheduling, material development and supply and shipping logistics.

Qualifications

• Bachelor’s Degree
• Three (3) – Five (5) years of relevant experience
• Experience with Microsoft Office suite skills including Word, Excel, PowerPoint and Outlook
• Experience in healthcare or in a public health‑related organization, clinical registries, patient registries, clinical studies or quality improvement programs
• Experience with program/project management, including experience in influencing performance without direct line accountability
• Ability to function and drive work independently with minimal direction
• Strong verbal, written, and presentation communications skills, including communication with clinical leadership
• Ability to interact and engage with clinicians and C‑suite, ideally in hospital setting
• Experience with account management and sales success/business development
• Ability to work in a team environment and interact with all levels of American Heart Association staff, volunteers, and the public.
• Ability to travel up to 10‑15% local and overnight stay

Preferred Experience

• Echocardiogram and valvular heart disease knowledge or experience is highly desired
• Master’s degree preferred

Compensation & Benefits

The expected pay range will $70,000 to $90,000. Pay is commensurate with experience; geographic differentials to the pay range may apply. The American Heart Association reserves the right to pay more or less than the posted range. The American Heart Association invests in its people. Here are the main components of total rewards package. Visit Rewards & Benefits to see more details.

• Compensation – Our goal is to ensure you have a competitive base salary. That’s why we regularly review the market value of jobs and make adjustments, as needed.
• Performance and Recognition – You are rewarded for achieving success through annual salary planning and incentive programs; eligibility for an incentive program is based on the type of position.
• Benefits – We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution. As a mark of our commitment to employee well‑being, we also offer an employee assistance program, employee wellness program and telemedicine, and medical consultation.
• Professional Development – You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. Heart U is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule.
• Work‑Life Harmonization – The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees. The number of days will increase based on seniority level. You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year.
• Tuition Assistance - We support the career development of all employees. This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization.

EOE/Protected Veterans/Persons with Disabilities

Location: Dallas, TX