Program Coordinator

American Heart Association; Dallas (TX); Hybrid; USD 42,000 - 56,000; Full time

Job summary

The American Heart Association is seeking a Program Coordinator on the Strategic Research Team in Dallas, TX, for a 12‑month temporary role with a hybrid schedule (at least two days in the office). You will support awards management, data quality reviews, and special projects, acting as a liaison for investigators and institutional officers.

Ideal candidates bring 3+ years of related experience, strong customer service and organizational skills, and proficiency with databases and MS Office.

Qualifications

• High School Diploma or GED required; bachelor’s degree preferred.
• Minimum three years of related experience.
• Strong customer service and organizational skills with attention to detail.
• Ability to communicate information clearly to diverse audiences.
• Experience with databases and electronic reporting tools.

Responsibilities

• Provide administrative and technical support within the strategic research awards team.
• Conduct data quality reviews and ensure compliance with policies and procedures.
• Manage awards processes including notification, grant agreements, activation, and inquiries.
• Support special projects and data quality reviews as needed.

Skills

Customer service

Organizational skills

Communication

Database experience

Electronic reporting tools

Attention to detail

Microsoft Office

Education

High School Diploma or GED

Bachelor’s degree

Tools

Databases

Electronic research administration system

Microsoft Word/PowerPoint/Excel

Job description

Overview

Since our founding in 1924, we've cut cardiovascular disease deaths in half, but there is still so much more to do. To overcome today’s biggest health challenges and accelerate this progress, we need passionate individuals like you. Join our movement, be part of the progress, and help ensure a healthier future for all. You matter, and so does the impact you can make with us.

The American Heart Association has an excellent opportunity for a Program Coordinator on the Strategic Research Team in our National Center office in Dallas, TX .

This position is a 12-month temporary role. This position will work in a hybrid setting (at least 2 days a week in the office, as needed) at our Dallas office.

The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally.

#TheAHALife is more than a company culture; it is our way of life. It embodies our commitment to work-life harmonization and is guided by our core values where our employees can thrive both personally and professionally. Discover why you will Be Seen. Be Heard. Be Valued at the American Heart Association by following us on LinkedIn, Instagram, Facebook, X, and at heart.jobs.

Responsibilities

The Program Coordinator provides administrative and technical support services within the Association's strategic research awards team, focusing on process and day-to-day management. Conduct data quality reviews for the team and assist investigators and their institutional officers in understanding and interpreting the Association's policies and procedures to ensure compliance with research awards.

Awards Management:

• Manages notification to research applicants and institutions


• Manages grant agreements for awarded projects


• Manages award activation process (collecting forms and resolving concerns)


• Supervises awards for compliance with American Heart Association policies and procedures


• Manages active awards, change requests, and related inquiries


• Reviews annual financial reports for compliance with policies


• Monitors periodic scientific report submissions


• Provides information and consultation to all customer groups (awardees, institutional personnel, and sponsors)

Special Projects:

• Supports the team through assistance with scheduling meetings, follow-up with attendees, proofreading documents, preparing for applicant webinars, reparing and leading applicant webinars


• Data Quality Reviews to evaluate the accuracy of information and reports


• Supports annual institutional audit


• Assist management with special projects as needed/assigned

Want to help get your resume to the top? Take a look at the experience we require:

Qualifications

• High School Diploma or GED


• Minimum three (3) years of related experience required


• Demonstrated evidence of strong customer service and organizational skills


• Ability to communicate information accurately and effectively to a variety of audiences


• Experience working with databases and electronic reporting tools


• Strong attention to detail


• Strong computer skills (Word, PowerPoint, Excel)

Here are some of the preferred skills we are looking for:

• Bachelor’s degree from a four-year college or university


• Experience managing application, notification, and awards processes preferred


• Experience in research administration with a funding organization


• Experience/proficiency with an electronic research administration system


• Experience working with volunteers, particularly science volunteers

Compensation & Benefits

The American Heart Association invests in its people. Here are the main components of our total rewards package. Visit Rewards & Benefits to see more details.

• Compensation – Our goal is to ensure you have a competitive base salary. That's why we regularly review the market value of jobs and make adjustments, as needed.


• Performance and Recognition – You are rewarded for achieving success through annual salary planning and incentive programs;based on the type of position


• Professional Development - You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. Heart U is the Association's national online university, with more than 100,000 resources designed to meet your needs and busy schedule.

The American Heart Association’s 2028 Goal: Building on over 100 years of trusted leadership in cardiovascular and brain health, by 2028 the Association will drive breakthroughs and implement proven solutions in science, policy, and care for healthier people and communities. The greatest discoveries in health must reach everyone where they are.

At American Heart Association | American Stroke Association, our mission is to be a relentless force for a world of longer, healthier lives, regardless of race, ethnicity, gender, gender identity, religion, age, language, sexual orientation, national origin and physical or cognitive abilities.

In accordance with local and state laws where applicable, qualified applicants with arrest or conviction records will be considered for employment.

EOE/Protected Veterans/Persons with Disabilities

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Default: Location : Location US-TX-Dallas