Program Implementation Lead, Bureau of Public Health Clinics

NYC Department of Health and Mental Hygiene; New York (NY); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Loan Forgiveness

Health insurance

Public sector pension

Work From Home Policy

Job summary

The NYC Department of Health and Mental Hygiene (BPHC) is seeking a City Research Scientist, L3/Program Implementation Lead to help plan, implement, and monitor new public health initiatives across eight Sexual Health Clinics in NYC.

You will coordinate cross-department efforts, design workflows, train staff, and evaluate outcomes to improve sexual health services for New Yorkers. Strong leadership in implementation science is essential.

Qualifications

• Master's degree in an appropriate field (public health or related science).
• Doctorate with relevant field and supervisory/research experience (for Level II).
• Experience in program implementation or operational rollout in public health.
• Ability to build workflows, timelines, and tracking tools.
• Strong written and verbal communication.

Responsibilities

• Coordinate planning for new programs, grant activities, services, initiatives, and major changes to clinic operations.
• Collaborate with cross departmental teams to assess needs, develop implementation plans, create timelines, and design workflows and tracking tools.
• Organize and support facilitation of training, communications, and other readiness activities required to successfully implement new initiatives.
• Monitor implementation progress and proactively identify, escalate, and resolve operational barriers.
• Support the transition of new initiatives into routine clinic workflows and ongoing monitoring structures.
• Evaluate methods, procedures, and data obtained from implementation to assess program outcomes.
• Disseminate results of program evaluation through abstracts, webinars, presentations, manuscripts or other relevant products.
• Conduct and contribute to evaluation activities, including data collection, performance tracking, and reporting of outcomes.
• Participate in the Division of Disease Control’s Mentorship Program, serving as a mentor to individuals interested in program implementation

Skills

Program implementation

Project management

Cross-functional collaboration

Public health

Data interpretation

Training facilitation

Communication

Equity and access

Education

Master's degree in physical, biological, environmental science or public health

Doctorate degree in physical, biological, environmental or social science

Job description

The Bureau of Public Health Clinics (BPHC) Sexually Transmitted Infections (STI) has the mission of improving the sexual heath of all New Yorkers. To achieve this the Bureau provides direct clinic services to people seeking sexual health care, and services to sex partners; monitors disease trends; provides education and training to providers and community groups, conducts research and develop policies to improve sexual health and wellness. The BPHC STI operates 8 Sexual Health Clinics throughout New York City (NYC). The BPHC STI is requesting to hire a City Research Scientist, L3/Program Implementation Lead who will report directly to Senior Director of Programs.

Duties Will Include But Not Be Limited To

Coordinate planning for new programs, grant activities, services, initiatives, and major changes to existing clinic operations.

Collaborate with cross departmental teams to assess needs, develop implementation plans, create timelines, and design workflows and tracking tools.

Organize and support facilitation of training, communications, and other readiness activities required to successfully implement new initiatives.

Monitor implementation progress and proactively identify, escalation, and resolve operational barriers.

Support the transition of new initiatives into routine clinic workflows and ongoing monitoring structures.

Evaluate methods, procedures, and data obtained from implementation to assess program outcomes.

Studies and evaluates literature in implementation science and apply evidence based interventions and scientific knowledge to program planning processes.

Disseminate results of program evaluation through abstracts, webinars, presentations, manuscripts or other relevant products.

Conduct and contribute to evaluation activities, including data collection, performance tracking, and reporting of outcomes.

Participate in the Division of Disease Control’s Mentorship Program, serving as a mentor to individuals interested in program implementation

Preferred Skills

• Strong project management skills, including development of implementation plans, timelines, and tracking systems.
• Ability to facilitate cross-functional collaboration and build effective working relationships across divisions.
• Experience in program implementation, change management, or operational rollout in public health or healthcare settings.
• Skill in problem-solving and navigating barriers in complex organizational environments.
• Proficiency with evaluation methods, data interpretation, and using findings to shape implementation strategies.
• Strong written and verbal communication skills, with the ability to tailor information for different audiences.
• Experience coordinating training or readiness activities for staff or partners.
• Ability to manage multiple initiatives simultaneously while maintaining attention to detail.
• Commitment to health equity, social justice, and ensuring that new initiatives are designed and implemented in ways that reduce disparities and improve access for communities who have been historically disenfranchised by health care systems.

Why You Should Work For Us

• Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance. For more information, please visit the U.S. Department of Education’s website (https://studentaid.gov/pslf/)
• Benefits: City employees are entitled to unmatched benefits such as:
• a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
• additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.
• a public sector defined benefit pension plan with steady monthly payments in retirement.
• a tax-deferred savings program and
• a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
• Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.
• Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.

Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives. As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic, we serve as a global leader in public health innovation and expertise.

Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers!

Commitment To Equity

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye-Eun Ahn, Director of the Office of Equal Employment Opportunity, at [e-mail] or 347-396-6549.

CITy RESEARCH SCIENTIST - 21744

Minimum Qualifications

• For Assignment Level I (only physical, biological and environmental sciences and public health) A master's degree from an accredited college or university with a specialization in an appropriate field of physical, biological or environmental science or in public health.

To be appointed to Assignment Level II and above, candidates must have:

• A doctorate degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and one year of full-time experience in a responsible supervisory, administrative or research capacity in the appropriate field of specialization; or
• A master's degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and three years of responsible full-time research experience in the appropriate field of specialization; or
• Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least a master's degree in an appropriate field of specialization and at least two years of experience described in "2" above. Two years as a City Research Scientist Level I can be substituted for the experience required in "1" and "2" above.

Note

Probationary Period

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.