Program Field Applications Engineer

Safran; Washington (District of Columbia); Sur place; USD 120 000 - 160 000; Plein temps

Résumé du poste

Safran Federal Systems seeks a Program Field Applications Engineer to lead deployment, installation, and maintenance of our Precision Clock Systems, ensuring reliability, safety, robustness, and long-term operation for government programs.

You will work on-site with clients, translate requirements into deployment plans, perform installations and preventive maintenance, diagnose issues, and collaborate with Engineering and Program Management to meet mission objectives.

Qualifications

• Five+ years in field applications or field service engineering.
• Bachelor's degree in engineering or related technical field.
• Experience leading integration or testing activities.
• Ability to install, calibrate, and maintain hardware/software systems.
• Active Secret security clearance or ability to obtain one.

Responsabilités

• Serve as primary on-site technical point of contact for the client.
• Translate client needs into deployment and system integration solutions.
• Lead installation, calibration, maintenance, upgrades, and repairs.
• Diagnose complex issues and coordinate corrective actions.
• Collaborate with Program Management, Engineering, and Technical Support.

Connaissances

Field service engineering

Systems integration

Technical leadership

Electrical schematics

Formation

Bachelor's degree in engineering

Description du poste

The Opportunity:

As a Program Field Applications Engineer, you will be taking the lead in deploying, installing and maintaining our Precision Clock Systems. Specifically, this means guaranteeing the reliability, safety, robustness, and lifetime of our product designs. You will be supporting a robust and resilient system in a fast-paced environment with the opportunity to grow and improve upon that system. You will support unique solutions to extend legacy hardware functionality or find ways to improve the current system design.

Our Technology:

Safran Federal Systems provides Resilient Positioning, Navigation and Timing (R-PNT) solutions and custom engineering services to U.S. Government agencies, defense organizations and their contractors. Safran Federal Systems is authorized to work on the full spectrum of U.S. Government classified and unclassified projects, in addition to supporting strategic partnerships for key defense PNT technologies.

How I will contribute:

• Serve as the primary on-site technical point of contact for the assigned client, building strong relationships and providing responsive support for program requirements and system operations.

• Identify current and evolving client requirements and translate operational needs into application, deployment, and system integration recommendations.
• Lead and perform installation, integration, calibration, preventive maintenance, upgrades, and repairs in accordance with company procedures, technical specifications, and client requirements.
• Lead and support scheduled and unscheduled system testing, including preparation, execution, validation, analysis of results, and follow-up corrective actions.
• Independently diagnose complex equipment, software, and integration issues, identify root causes, and coordinate corrective actions or escalation with Engineering and Technical Support.
• Collaborate with the client, Program Management, Engineering, and Technical Support to address technical challenges and meet program commitments.
• Evaluate system performance and client feedback to recommend improvements to reliability, product design, and legacy system functionality.
• Communicate technical findings, system status, risks, and recommend solutions clearly to client stakeholders and SFS teams.
• Develop technical procedures and user guidance, provide system demonstrations and training, and maintain accurate records of testing, maintenance, and issue resolution.
• Manage competing technical priorities within the assigned client's program with minimal supervision, ensuring timely follow-through and professional on-site support.

What you bring to the role:

• Minimum of five years of relevant experience in field applications engineering, field service engineering, systems integration, or a related technical role supporting complex systems.
• Bachelor's degree in engineering or a related technical discipline preferred. An equivalent combination of education and relevant technical experience will be considered.
• Demonstrated technical leadership through leading integration or testing activities, advising clients on application-specific solutions, and coordinating technical work across teams.
• Strong hands-on experience installing, integrating, testing, and maintaining hardware and software systems, including the ability to interpret electrical schematics, technical documentation, system diagnostics, and test results.
• Demonstrated ability to independently diagnose complex issues, identify root causes, develop corrective actions, and exercise sound judgment when additional engineering expertise is needed.
• Strong communication and customer-service skills, with the ability to build trust, manage expectations, and explain technical information through clear recommendations, documentation, demonstrations, and training.
• Ability to work daily at the assigned client site and commute to and from that location, adapting to client schedules, site requirements, and operational priorities.
• Ability to manage competing priorities with minimal supervision, collaborate with client and remote SFS teams, and maintain accurate documentation and timely follow-through.
• Active Secret security clearance or ability to obtain one. Prior military experience, knowledge of the U.S. defense industry, and experience working with government organizations or Department of Defense contractors preferred.
• Ability to learn new technologies and adapt to changing requirements while maintaining safety, quality, and client site standards, bringing a collaborative approach, ownership, and a positive attitude.

About Safran Federal Systems

Safran Federal Systems has been awarded as a Winner of the USA Today and Rochester Metro Area Top Workplaces 2026 Award.

In 2022, Safran acquired Orolia, now Safran Trusted 4D, the world leader in Resilient PNT. At the intersection of critical infrastructure and national defense, Safran Trusted 4D solutions govern and protect the integrity of systems that shape the world. In early 2019, Orolia Defense & Security spun off as a separate entity from its parent company Orolia, with the mission of providing resilient Positioning, Navigation and Timing (PNT) solutions and custom engineering services to U.S. Government agencies, U.S. Defense organizations, and their contractors.

In August of 2019, Safran Federal Systems acquired Talen-X, a U.S. company specializing in advanced GNSS (Global Navigation Satellite System) Simulation solutions and Interference, Detection, and Mitigation (IDM) technologies. Talen-X's portfolio was an ideal fit and has helped to enhance Safran FS's overall offerings. The acquisition enabled Talen-X's existing resources, operations and capabilities to be scaled and accelerated to better support the warfighter. Read the press release here.

Safran Federal Systems operates as a proxy-regulated company, Free of Foreign Ownership, Control, or Influence (FOCI). As such, Safran FS Defense & Security is approved to work on the full spectrum of U.S. Government classified and unclassified projects and is positioned to support strategic partnerships in the development of key PNT technologies for the defense market.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran

Please note this description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.