Program Facilitator

StreetWise Partners; United States; Hybrid; USD 12,600 - 15,400; Part time

Job summary

StreetWise Partners in New York City seeks a Program Facilitator to lead one to two 13-week mentoring programs per quarter, delivering workshops, guiding mentoring sessions, and ensuring a high-quality participant experience.

This part-time contract role reports to the New York Senior Program Director, with an average commitment of about 5 hours per week per program (10 hours if two), evenings required, and a hybrid format (8 in-person, 5 virtual sessions).

Qualifications

• Bachelor's degree or equivalent combination of education and relevant experience.
• Excellent facilitation, public speaking, and interpersonal communication skills, with the ability to engage and motivate diverse groups.
• Strong organizational skills with exceptional attention to detail and the ability to manage multiple priorities.
• Demonstrated ability to build relationships, foster an inclusive learning environment, and effectively support mentors and mentees.
• Creative problem solver with a growth mindset and a commitment to continuous learning and program improvement.
• Demonstrated professionalism, sound judgment, discretion, and commitment to confidentiality.

Responsibilities

• Facilitate one to two 13-week mentoring programs each quarter, delivering a high-quality experience for mentors and mentees.
• Deliver the StreetWise Partners curriculum through weekly two-hour hybrid workshops (8 in-person and 5 virtual sessions), fostering an engaging and inclusive learning environment.
• Lead small and large group career development activities, including goal setting, resume development, LinkedIn optimization, networking, interviewing, and other workplace readiness topics; stay current on hiring trends and workforce best practices.
• Partner with experienced volunteer co-facilitators, providing guidance and support to ensure consistent, high-quality program delivery.
• Support mentors and mentees throughout the program by answering questions, resolving challenges, monitoring engagement, and providing timely feedback on program expectations and deliverables.
• Partner with the Program Support Lead to ensure participants receive the resources and support needed to successfully complete the program.
• Monitor participant progress, track completion of program deliverables, and provide coaching and feedback to help participants achieve program milestones.
• Contribute to the continuous improvement of the program by recommending enhancements to the curriculum, facilitator resources, and volunteer training based on participant feedback and program outcomes.

Skills

Facilitation & presentation

Relationship building

Communication

Coaching & participant support

Mission & inclusion

Education

Bachelor's degree or equivalent

Tools

Zoom

Microsoft Office

Google Workspace

Job description

Are you committed to advancing economic equity and connecting underrepresented talent to career opportunities using mentorship and access to professional networks? Are you ready to drive growth and scale impact in service of a meaningful mission?

Organization Overview:

StreetWise Partners is on a mission to drive career mobility and help build the workforce of today and tomorrow. For more than 25 years, we have expanded access to opportunity through high impact mentoring, career coaching, and job placement, supporting over 25,000 adults on their path to meaningful employment.

Our programs connect unemployed and underemployed adults in New York City and Washington, D.C. to life-changing career opportunities, while providing employers with access to a highly capable talent pool that reflects a broad range of backgrounds and experiences.

StreetWise Partners' one year mentoring program delivers customized, individualized support to internship and job seekers. Through one-on-one mentorship, participants build professional skills, social capital, and an expansive network of advocates who open doors and support long term career success. This role will play a critical part in driving programmatic and organizational success to support our continued growth and scale.

Join StreetWise Partners in helping to build the workforce of tomorrow.

Position Overview:

The Program Facilitator is responsible for leading one to two 13-week mentoring programs each quarter. Facilitators deliver professional development workshops, guide mentoring sessions, foster participant engagement, monitor progress, and support mentees and mentors throughout the program. They also facilitate special events designed to build workplace skills and ensure a high-quality participant experience.

This is a part-time contract position based in New York City that reports to the New York Senior Program Director. Each program follows a hybrid format consisting of 13 sessions (8 in person and 5 virtual). $3,500 compensation is for facilitating one full 13-week mentoring program. Applications are received for one or two programs.

Each program requires an average commitment of approximately 5 hours per week, meaning facilitators assigned to two concurrent programs should expect an average commitment of approximately 10 hours per week. Hours will vary based on the program schedule, with some weeks requiring more time than others. Evening availability is required, and candidates must be able to attend all scheduled program sessions.

Responsibilities Include:

• Facilitate one to two 13-week mentoring programs each quarter, delivering a high-quality experience for mentors and mentees.
• Deliver the StreetWise Partners curriculum through weekly two-hour hybrid workshops (8 in-person and 5 virtual sessions), fostering an engaging and inclusive learning environment.
• Lead small and large group career development activities, including goal setting, resume development, LinkedIn optimization, networking, interviewing, and other workplace readiness topics; stay current on hiring trends and workforce best practices.
• Partner with experienced volunteer co-facilitators, providing guidance and support to ensure consistent, high-quality program delivery.
• Support mentors and mentees throughout the program by answering questions, resolving challenges, monitoring engagement, and providing timely feedback on program expectations and deliverables.
• Partner with the Program Support Lead to ensure participants receive the resources and support needed to successfully complete the program.
• Monitor participant progress, track completion of program deliverables, and provide coaching and feedback to help participants achieve program milestones.
• Contribute to the continuous improvement of the program by recommending enhancements to the curriculum, facilitator resources, and volunteer training based on participant feedback and program outcomes.

Competencies:

• Facilitation and Presentation
• Relationship Building
• Communication
• Coaching and Participant Support
• Mission and Inclusion

Preferred Qualifications:

• Bachelor's degree or equivalent combination of education and relevant experience.
• Excellent facilitation, public speaking, and interpersonal communication skills, with the ability to engage and motivate diverse groups.
• Strong organizational skills with exceptional attention to detail and the ability to manage multiple priorities.
• Demonstrated ability to build relationships, foster an inclusive learning environment, and effectively support mentors and mentees.
• Creative problem solver with a growth mindset and a commitment to continuous learning and program improvement.
• Demonstrated professionalism, sound judgment, discretion, and commitment to confidentiality.

Minimum Qualifications:

• Commitment to StreetWise Partners' mission of advancing career mobility and financial stability through mentorship and professional development.
• Ability to work one to two evenings per week and attend all scheduled program sessions.
• Comfortable facilitating both in-person and virtual sessions and proficient with common technology platforms (e.g., Zoom, Microsoft Office, Google Workspace).
• Two or more years of experience facilitating workshops, teaching, training, coaching, or leading group learning experiences for adult learners.

Physical Environment

This position requires sedentary work. Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity.

DISCLAIMER
The preceding job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this classification. It may not contain a comprehensive list of all duties, responsibilities, and qualifications required of employees to do this job.

StreetWise Partners is an equal opportunity employer. We value and welcome diversity in the workplace and strongly encourage all qualified persons to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

For more information about Streetwise Partners, please visit: www.streetwisepartners.org