Program Experience Partner

CollegeSpring; Walnut Creek (CA); Remote; USD 78,000 - 91,000; Full time

Benefits offered by this job

Health benefits

401(k) retirement with employer match

Work from home reimbursement

Job summary

CollegeSpring seeks a Program Experience Partner to lead the implementation of its test-prep program across partner districts and schools in the United States. You will act as the primary advisor to district leaders, administrators, counselors, and teachers, ensuring successful launches, ongoing support, and high-quality program delivery.

You will design professional learning, coach educators, monitor outcomes, and guide data-informed decisions to improve student results and equity in access to

Qualifications

• Must reside in Florida with knowledge of the local educational landscape.
• 7+ years of progressively responsible experience in K–12 education, instructional coaching, professional learning, program implementation, and/or related fields, including classroom teaching or counseling experience and experience supporting educators.
• Commitment to leveraging technology, artificial intelligence, and emerging innovations to improve educator effectiveness, program quality, operational efficiency, and student outcomes.
• Instructional expertise as a classroom teacher, counselor, instructional coach, curriculum specialist, or professional learning leader, with a strong understanding of effective pedagogy and educator capacity building.
• Partner relationship management with demonstrated success building trusted relationships across school systems, including district leaders, principals, instructional leaders, counselors, and teachers to support successful program implementation and long-term partner success.
• Strong facilitation, coaching, and communication skills, including experience designing and delivering professional learning, leading virtual and in-person training, and translating data and implementation challenges into practical solutions.
• Demonstrated ability to use student, educator, and implementation data to drive instructional decisions, strengthen program quality, and improve student outcomes.
• Strong project and implementation management skills with the ability to manage multiple partner engagements, balance competing priorities, and deliver high-quality results in a fast-paced environment.
• Deep commitment to educational equity and a belief that all students can achieve at high levels, with an understanding of the critical role that educator coaching, professional learning, and formative assessment play in improving student outcomes.

Responsibilities

• Lead program implementation across an assigned portfolio of partner districts and schools, ensuring high-quality execution, strong partner engagement, and consistent program fidelity.
• Develop implementation plans, coordinate program launches, and ensure successful execution throughout the partner lifecycle.
• Cultivate trusted partnerships with partner leaders and educators, serving as the primary implementation advisor and delivering an exceptional partner experience.
• Drive implementation excellence by monitoring partner progress, addressing risks, and expanding impact across partnerships.
• Deliver high-quality training and implementation support that enables educators to implement CollegeSpring's program and maximize student outcomes.
• Design, deliver, and strengthen professional learning, instructional coaching, and implementation support to build educator capacity.

Education

Master's degree in Education, Educational Leadership, Counseling, Curriculum & Instruction, or related field

Tools

Learning Management Systems (LMS)

Educational technology

Job description

Program Experience PartnerCandidates must reside in FloridaABOUT USCollegeSpring is the only national nonprofit providing teacher-led test prep during the school day, helping students impacted by poverty unlock greater options after high school. For 16 years, we’ve partnered with school districts and organizations across the country to help more than 100,000 primarily first generation, economically disadvantaged, BIPOC students unlock opportunity through increased scores on gateway tests like the SAT, ACT, and TSIA2 (Texas Success Initiative Assessment). Today, we continue to expand by maximizing impact through larger district and nonprofit partnerships and harnessing the power of technology to better serve teachers and students.ABOUT THIS ROLEThe Program Experience Partner serves as CollegeSpring's primary implementation leader for a portfolio of school districts and partner organizations, ensuring every partnership delivers an exceptional educator experience and measurable student outcomes. As the trusted advisor to district leaders, school administrators, counselors, and teachers, the Program Experience Partner leads implementation planning, professional learning, instructional coaching, and ongoing program support to ensure partners successfully integrate CollegeSpring's programs into their local context.Beyond implementation, the Program Experience Partner serves as an ambassador for CollegeSpring, representing the organization in prospective partner meetings, product demonstrations, conferences, and other external engagements. By combining instructional expertise, relationship leadership, and data-informed decision making, this role helps strengthen existing partnerships, contributes to organizational growth, and continuously improves the quality and impact of CollegeSpring's programs.WHAT YOU’LL DOProgram Implementation & Partner Success: Lead the successful implementation of CollegeSpring's program across an assigned portfolio of partner districts and schools, ensuring high-quality execution, strong partner engagement, and consistent program fidelity.Program Implementation: Lead the implementation of CollegeSpring's program across assigned partner organizations, developing implementation plans, coordinating program launches, and ensuring successful execution throughout the partner lifecycle.Partner Experience: Cultivate trusted partnerships with partner leaders and educators, serving as the primary implementation advisor and delivering an exceptional partner experience that strengthens implementation, satisfaction, and long-term success.Partner Retention & Growth: Drive implementation excellence by monitoring partner progress, proactively addressing risks, initiating partner retention conversations, identifying opportunities to expand impact, and coordinating cross-functional support to maximize partner success.Program Delivery & Student Impact: Deliver high-quality training and implementation support that enables educators to successfully implement CollegeSpring's program and maximize student outcomes.Training & Capacity Building: Design, deliver, and continuously strengthen professional learning, instructional coaching, and implementation support that builds educator capacity and promotes high-quality program delivery.Instructional Excellence: Strengthen educator effectiveness through coaching, classroom observations, implementation data, student performance trends, and evidence-based instructional practices that increase program fidelity, student achievement, and Test Confidence.Program Quality: Monitor implementation quality, educator engagement, partner feedback, and student outcomes to continuously improve training, instructional supports, and program delivery.Strategic Growth & Organizational Improvement: Contribute to CollegeSpring's growth by representing the organization externally and collaborating internally to strengthen programs, partnerships, and organizational effectiveness.Strategic Growth: Represent CollegeSpring as the instructional and implementation expert during prospective partner meetings, program demonstrations, conferences, and other external engagements that strengthen partnerships and advance CollegeSpring's mission.Cross-Functional Collaboration: Collaborate across Partnerships, Product, Operations, Data & Insights, and Advancement to ensure a seamless partner experience while contributing implementation expertise that strengthens organizational priorities, programs, and decision making.Continuous Improvement & Innovation: Leverage technology, artificial intelligence, implementation insights, and partner feedback to improve educator support, operational efficiency, program quality, and the long-term impact of CollegeSpring's programs.HOW YOU’LL DO ITMission & Values-Driven: You are deeply committed to CollegeSpring's mission and believe every student deserves access to life-changing opportunities after high school. You approach your work with urgency, integrity, and a commitment to living our core values while supporting educators, partners, and students.Relationship Leadership: You build trust quickly and cultivate strong relationships across diverse stakeholders, from district leaders to classroom educators. You influence without formal authority, navigate competing priorities with professionalism, and serve as a trusted advisor who creates alignment, solves challenges, and strengthens long-term partnerships.Instructional Problem Solving & Execution: You leverage instructional expertise, data, technology, and strong project management to solve complex implementation challenges and improve student outcomes. You effectively plan, prioritize, communicate, and execute multiple initiatives simultaneously while continuously improving program quality through evidence-based decision making and innovation.Qualifications and SkillsRequiredMust reside in Florida with knowledge of the local educational landscape.7+ years of progressively responsible experience in K–12 education, instructional coaching, professional learning, program implementation, and/or related fields, including classroom teaching or counseling experience and experience supporting educators.Commitment to leveraging technology, artificial intelligence, and emerging innovations to improve educator effectiveness, program quality, operational efficiency, and student outcomes.Instructional expertise as a classroom teacher, counselor, instructional coach, curriculum specialist, or professional learning leader, with a strong understanding of effective pedagogy and educator capacity building.Partner relationship management with demonstrated success building trusted relationships across school systems, including district leaders, principals, instructional leaders, counselors, and teachers to support successful program implementation and long-term partner success.Strong facilitation, coaching, and communication skills, including experience designing and delivering professional learning, leading virtual and in-person training, and translating data and implementation challenges into practical solutions.Demonstrated ability to use student, educator, and implementation data to drive instructional decisions, strengthen program quality, and improve student outcomes.Strong project and implementation management skills with the ability to manage multiple partner engagements, balance competing priorities, and deliver high-quality results in a fast-paced environment.Deep commitment to educational equity and a belief that all students can achieve at high levels, with an understanding of the critical role that educator coaching, professional learning, and formative assessment play in improving student outcomes.PreferredMaster's degree in Education, Educational Leadership, Counseling, Curriculum & Instruction, or a related field.Experience implementing or supporting digital learning platforms, learning management systems (LMS), or educational technology that enhances teaching and learning.Experience with college and career readiness programs and high-stakes assessments such as the SAT, ACT, TSIA2, or ACCUPLACER.Experience working in large urban school districts, education nonprofits, or edtech organizations supporting program implementation and educator success.DETAILS ABOUT THE ROLEThis role is remote within the United States; travel up to 10% of the time may be required.Must be able to stand or sit for prolonged periodsMust be able to lift/ carry/ transport educational or promotional materials and/or equipment weighing up to 50lbs.The hiring salary range for this position is $78,000 - $91,000, with final offer dependent on qualifications and internal equity. In addition to salary, total compensation includes a generous benefits package including health, dental, vision, life, and disability insurances, flexible spending accounts, a 403(b) retirement plan with employer match, 32 paid days of office closures, 15 days PTO in your first year, 5 sick days, 2 paid days to volunteer in your community, inclusive paid family leave, and an annual work from home reimbursement.We believe that the unique contributions of all CollegeSpring employees create our success. To ensure that our culture and our work continue to incorporate everyone’s perspectives and experience, we never discriminate based on race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, national origin, age, or marital, veteran, or disability status. We welcome all applications from a wide range of candidates. Selection for roles will be based on individual merit alone.This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While this is intended to be an accurate reflection of the current job, CollegeSpring reserves the right to revise the job or to require that other or different tasks be performed to address evolving business and partner needs.