Program Evaluation Program Accuracy Specialist

State-of-Nebraska; Nebraska; On-site; USD 32,000 - 34,000; Full time

Job summary

The Department of Health and Human Services (DHHS) in Nebraska seeks a Program Evaluation Program Accuracy Specialist to perform full quality assurance reviews of case management activities, ensuring high accuracy. You will support field staff with feedback and guidance while collaborating with policy teams to strengthen program integrity.

Under limited supervision, you will analyze complex cases, document trends, and apply state regulations to improve outcomes for Nebraskans.

Qualifications

• Two years’ experience in health or human services eligibility.
• Ability to review complex cases with policy consistently.
• Strong written and verbal communication skills.

Responsibilities

• Review Economic Assistance program cases for full eligibility period.
• Provide feedback and corrections to the field.
• Collaborate with policy to guide field staff.
• Document findings clearly and objectively.

Skills

Attention to detail

Analytical skills

Communication skills

Education

Two years of experience OR 24 semester hours in behavioral sciences

Tools

Eligibility systems

Job description

The work we do matters!Hiring Agency:Health & Human Services - Agency 25Location:Statewide, NEHiring Rate:$23.126Job Posting:JR2026-00028803 Program Evaluation Program Accuracy Specialist (Evergreen) (Open)Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed):09-02-2026Job Description:The Department of Health and Human Services (DHHS), Office of Economic Assistance, is seeking a highly motivated individual with keen attention to detail to join our team in the DHHS Program Evaluation Program Accuracy Specialist role. The successful candidate should possess good oral and written communications skills.Under limited supervision, a Program Accuracy Specialist is responsible for conducting full quality assurance reviews of case management activities; coordinating with management and staff to develop and implement various strategies and initiatives to achieve the highest possible accuracy rate; performing related work as assigned.“You have the passion; we have the opportunities – let’s make a difference for Nebraskans”As the DHHS Program Evaluation Program Accuracy Specialist, you will:Review Economic Assistance program cases for the entirety of a program’s eligibility period and provide feedback and corrections to the field.Provide information to field staff when an error is determined.Collaborate with Economic Assistance policy and provide guidance to the field.Hire Rate: $23.126 per hour – non-exemptWork Schedule: Monday – Friday; 8:00 AM – 5:00 PMDress Attire: Business CasualLocation: Statewide depending on space availabilityDriving: Occasional travel requiredRequirements / Qualifications:Minimum Qualifications: Two years’ experience in a health and/or human services field or public service organization with responsibility for determining eligibility, assessing public assistance needs, or case management using program rules and regulations OR 24 semester hours of post high school education in behavioral sciences, social sciences, public/business administration, adult education or closely related field and experience in eligibility determination or assessing needs for public assistance and/or social services programs.Preferred Qualifications:At least 3 years of experience as an Economic Assistance Social Services Worker OR at least 2 years of experience as an Economic Assistance Social Services Lead or Supervisor OR at least 3 years of combined experience as a Social Services Worker, Lead, or Supervisor.Strong knowledge of Economic Assistance program policies and eligibility requirements, including Supplemental Nutrition Assistance Program (SNAP), Assistance to the Aged, Blind, or Disabled (AABD), Social Services for the Aged and Disabled (SSAD), Aid to Dependent Children (ADC), Childcare (CC), Low Income Home Energy Assistance Program (LIHEAP), Refugee Cash Assistance (RCA) and Emergency Assistance (EA).Experience in eligibility determination, case management, quality control, or program integrity.Ability to accurately review and analyze complex cases and apply policy consistently.High attention to detail with strong analytical and problem-solving skills.Experience identifying error trends and documenting findings clearly and objectively.Proficiency with eligibility systems, data tracking tools, and federal/state reporting requirements.Strong written and verbal communication skills for collaboration and reporting.Ability to work independently, manage deadlines, and maintain confidentiality.Other: Valid driver's license or the ability to provide independent authorized transportation.Knowledge, Skills, and AbilitiesKnowledge of: Federal and State program regulations, laws, and case processing; quality assurance and monitoring tools and methods; case management practices including assessment, analyzing critical information, plan development and implementation, adult training theories, principles and practices; statistical data and collection methods.Skill in: Teaching others; monitoring and assessing work performance of others.Ability to: Learn and apply agency policies and procedures; interpret, explain, and apply State and Federal laws and regulations; conduct data analysis, quality assurance reviews, and identify trends; communicate with others to receive and relay information; analyze situations and develop an appropriate course of action; effectively interrelate with a wide variety of individuals; formulate conclusions; coach others; develop, implement and present training programs; conduct root cause analysis and recommend appropriate actions.If you're currently employed by the State of Nebraska, please don't apply through this external career site. Instead, log in to Workday and open the Jobs Hub - Internal Apply app from your home landing page. You can access Workday anytime through the Link web page: https://link.nebraska.gov/BenefitsWe offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status. For more information on benefits, please visit: https://statejobs.nebraska.gov/index.html#benefitsEqual Opportunity StatementThe State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics.