PROGRAM DIRECTOR RESIDENTIAL

Road to Responsibility; Marshfield (MA); On-site; USD 64,116 - 78,364; Full time

Job summary

Road to Responsibility is seeking a full-time professional in Marshfield, MA, to oversee essential duties including direct care coverage and supervising Residential Managers. Candidates should possess a BA or BS in Human Services or at least 6 years of related experience.

The role includes maintaining program quality, staff training, and participation in clinical team activities. Strong interpersonal skills and supervisory experience are essential for this position.

Qualifications

• BA or BS in Human Service discipline preferred or 6 years experience in related field.
• At least 3 years of increasingly more responsible positions within a human service agency.
• Supervisory experience required.

Responsibilities

• Perform direct care coverage including instruction and supervision.
• Supervise programs and provide direct supervision to Residential Managers.
• Meet with Vice President of Residential Services weekly.

Skills

Excellent written, verbal, and interpersonal skills

Supervisory experience

Knowledge of behavioral analysis

Crisis intervention skills

Basic knowledge of Microsoft Word

Education

BA or BS in Human Service discipline

6 years experience in related field

Job description

Job Details

Location: Library Plaza - Marshfield, MA 02050
Position Type: Full Time
Salary: $71,240.00 per year

Essential Duties and Responsibilities

• Perform direct care coverage if needed, including instruction, supervision, and evaluation of individuals in all areas of community living as outlined in each support plan; record data on all instructional programs.
• Supervise four to five programs and prioritize on an as needed basis.
• Provide direct supervision to Residential Managers.
• Provide emergency on‑call consultation for clinical interventions, including beeper coverage.
• Meet weekly with Vice President of Residential Services as part of the management team.
• Work closely with Residential Manager and Case Worker/Manager to observe, support, and perform staff training.
• Provide ongoing input, direction, support, and training in ISP development and follow‑through.
• Provide administrative review of Individual Support Plans.
• Assist AVP’s with crisis intervention.
• Submit bimonthly program checklist reports to Vice President/AVP reporting on quality of programming, issues to be addressed, ideas on problem resolution, staff compliance with programs, standards of care, and agency policies.
• Report overall progress and concerns in assigned programs to Vice President/AVP.
• Provide effective clinical linkage with service coordination and professional services.
• Assist in staff recruitment and the interview process.
• Attend staff meetings for all assigned programs.
• Participate in on‑the‑job training and provide coaching to new co‑workers as directed.
• Assist in medical and/or psychiatric admissions.
• Participate as a member of Agency Clinical Team.
• Develop program‑specific behavior plans, interventions, and procedure manuals.
• Meet weekly with Residential Manager on individual program issues and concerns.
• Monitor mandated trainings for staff.
• Monitor Survey & Certification evaluation standards.
• Meet deadlines on all administrative and clinical paperwork assigned by Vice President/AVP.
• Monitor bi‑weekly payroll.
• Continue professional development by attending at least six in‑service trainings, workshops, or seminars each year.
• Assist in additional duties as requested by Vice President/AVP of Residential Services.
• Attend all required meetings.
• Adhere to agency safety standards.
• Perform additional duties or substitute for others as required, including clearing snow and ice from walkways, vehicles, parking lots, and roads using equipment like shovels and snow blowers while applying de‑icing agents to ensure safety.
• Adhere to all RTR policies and procedures.
• Develop and provide all services in accordance with RTR’s philosophies including staff and Board beliefs.

Qualifications

• BA or BS in Human Service discipline preferred or 6 years experience in related field.
• At least 3 years of increasingly more responsible positions within a human service agency.
• Supervisory experience.
• Excellent written, verbal, and interpersonal skills.
• Working knowledge of ISP process and Survey & Certification standards.
• Knowledge of behavioral analysis, counseling, and crisis intervention.
• Basic knowledge of Microsoft Word and the internet.
• Valid Driver’s License.
• Successful completion of all state and agency mandated trainings including medication administration.
• Willingness to authorize a Criminal History Background Check (CORI) and release of information concerning allegations from DPPC, DDS, and other agencies.
• Ability to perform each essential duty satisfactorily. Reasonable accommodations may be made for individuals with disabilities.

Language Skills

Must be fluent in English and able to read, interpret, and write routine reports and correspondence; communicate effectively with supervised individuals, organization employees, families, and members of the community.

Physical Demands

Frequent standing, walking, sitting, use of fingers, handling, reaching, climbing, balancing, stooping, kneeling, crouching, crawling, speaking and hearing; occasional tasting or smelling; lift up to 25 pounds frequently and up to 60 pounds occasionally; close, distance, color, peripheral, depth vision, focus adjustment.

Reasoning Ability

Ability to carry out detailed written or oral instructions.