Program Director of Child Advocacy Center

BestSelf; Buffalo (NY); On-site; USD 56,100 - 60,000; Full time

Benefits offered by this job

Generous paid time off

Various student loan forgiveness programs

Multiple health insurance options

Professional license/certification renewal reimbursement

Career growth and advancement opportunities

Job summary

A leading advocacy organization in Buffalo, NY is seeking a Program Director for their Child Advocacy Center. The role involves overseeing program staff, ensuring compliance with health and safety guidelines, and providing clinical supervision. Candidates should have a Master’s Degree, relevant experience, and strong knowledge of mental health systems. Join a welcoming team offering generous paid time off, student loan forgiveness programs, and various health insurance options, along with career growth opportunities.

Qualifications

• 3 years of relevant direct service experience, including clinical supervision.
• Must have knowledge of mental health treatment system structure and common disabilities.
• Ability to maintain records and prepare reports.

Responsibilities

• Oversee all program and administrative staff.
• Monitor program operation and ensure compliance with guidelines.
• Coordinate program's relationship with agencies and community resources.

Skills

Clinical supervision

Excellent communication

Proficiency with Windows software

Knowledge of community resources

Education

Master's Degree and Qualified Health Professional certification

Tools

Electronic Medical Records databases

Job description

Program Director of Child Advocacy Center

FLSA Status: Exempt
Salary Range: $56,100 - $60,000 Personalized salary reflecting your related experience and academic/credentialed background.

SUPERVISORY RESPONSIBILITIES

• This position is responsible for the oversight of all program and administrative staff. Supervisory responsibilities of these direct reports include consistent coaching, feedback, & development, review & approval of timecards, completing performance reviews & development plans, administration of personnel policies, scheduling, and leading regular staff meetings & supervision, monitoring training compliance, hiring new staff and related functions. Provides clinical supervision to program staff.

POSITION RESPONSIBILITIES

• Monitors and manages program operation to assure delivery of services within contracted levels in accordance with available resources within budgetary guidelines.
• Assures maintenance of physical plant and compliance with health and safety guidelines.
• Maintains program activities in compliance with BestSelf, Erie County, New York State, Medicaid and/or other regulatory agencies.
• Monitor programmatic data to ensure productivity expectations are met and completion/accuracy of all records is maintained (i.e. billing, progress notes, service)
• Coordinates program's relationship with other agencies and community resources.
• Completes and monitors completion of chart audits to ensure accuracy of all record keeping.
• Participates in all relevant agency meetings and committees.
• Provides leadership in developing and maintaining a clinically sound treatment program, which responds to the needs of the client population.
• Meets agency Key Performance Indicators.
• Develops and ensures implementation of treatment team meetings.
• Leads team in following agency standardization and processes.
• Provides direct services to clients based on programmatic need.
• Lead and facilitate coaching sessions and 1:1's, ensuring staff continuously develop the competencies and skills required for their roles.
• Design and implement learning experiences for onboarding new and transferred employees, ensuring they are equipped to meet departmental needs and enhance team performance.
• Maintains client confidentiality at all times following all agency and HIPPA policies.
• Completes all trainings required by the agency.
• Performs all other duties as assigned.

QUALIFICATIONS

• Master's Degree and Qualified Health Professional (QHP) certification (LMSW, LCSW, LMHC or CASAC) and three (3) years of relevant direct service experience, including responsibility for clinical supervision.
• Must have knowledge of clinical supervision practice, relevant community resources and mental health treatment system structure, common mental disabilities, basic behavior theory and principles of psychiatric rehabilitation, multi-disciplinary team methodology, common psychotropic medications, and direct service delivery methods and theory.
• Ability to maintain records and prepare reports.
• Minimum proficiency with Windows based software applications is required.
• Must have excellent communication skills.
• Must have experience with Electronic Medical Records databases and basic computer skills.
• Must appreciate cultural diversity and be aware of cross-cultural counseling issues.

Some things you can look forward to:

• Welcoming, team environment, that inspires you to thrive and be your BestSelf!
• Generous paid time off
• Various student loan forgiveness programs
• Multiple and diverse health insurance options
• Many other unique lifestyle & personal insurance options
• Professional license/certification renewal reimbursement
• Career growth and advancement opportunities