Program Director Medical Office Admin

Universal Technical Institute, Inc.; Overland Park (KS); Remote; USD 65,000 - 75,000; Full time

Benefits offered by this job

Tuition Waiver: after 6 months for you

Paid Time Off

Retirement Matching

Paid Parental Leave

Competitive Insurance

Pet Insurance

Health Plan Enrollment

Job summary

Universal Technical Institute, Inc. seeks a Program Director for Medical Office Administration. The role leads program operations, ensures accreditation compliance, and mentors faculty while building community partnerships.

It is a 100% remote position with responsibilities spanning curriculum, labs, and student outcomes. Qualifications include a diploma or GED with a postsecondary certificate, plus 3+ years in medical office administration and direct instructional knowledge.

Qualifications

• HS Diploma or GED plus postsecondary certificate (required).
• Associate degree in Medical Office Assisting preferred.
• 3+ years of medical office administration experience (required).
• Direct and specialized knowledge in instruction (required).
• Experience with Medicaid/Medicare claims and patient billing; CPC preferred.

Responsibilities

• Oversee daily operations and long-term planning for the Dental Assisting program.
• Drive accreditation compliance and annual reporting processes.
• Promote safety and compliance in labs and clinical environments.
• Ensure equipment is functional and supplies are stocked.
• Monitor faculty to ensure engaging learning and student satisfaction.
• Support curriculum development and align with industry standards.
• Ensure externship capacity exceeds needs and manage scheduling.
• Mentor students and prepare them for licensing exams.
• Track retention, completion, and placement metrics.
• Participate in budgeting and vendor/lab enhancements.

Skills

Practical medical office experience

Instructional knowledge

Medicare/Medicaid claims experience

Medical coding (CPC/AAPC preferred)

Patient scheduling & billing

Education

HS Diploma or GED

Associate degree in Medical Office Assisting (preferred)

Job description

Overview

The Program Director, Medical Office Administration leads and elevates the program, ensuring strong academics, full accreditation compliance, high-quality theory and clinical training, and successful student outcomes. This role balances operational leadership, curriculum innovation, faculty mentorship, and community partnerships. The Program Director is also required to implement, monitor, and uphold all
applicable policies and procedures to ensure effective functioning of the department.

Schedule

Monday- Friday 8:00 am - 5:00 pm

Compensation

$65,000.00- $75,000.00

Location

100% Remote

Benefits

In addition to joining an organization with an outstanding mission, Concorde is happy to provide the following Benefits You'll Love -

• Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses
• Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible)
• Retirement Matching: 50% match on the first 6% of your contributions after 90 days
• Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby
• Competitive Insurance: Health, vision, and dental coverage for you and your dependents
• Pet Insurance: Competitive coverage for your furry family members through ASPCA
• Health Plan Enrollment: Eligibility starts first of the month following completing one full month of employment

Responsibilities

• Oversee daily operations and support long-term strategic planning for the Dental Assisting program
• Drive compliance with regional or state accrediting bodies, including self-study,
  reaccreditation processes, annual reports, self-studies and responses
• Promote and enforce safety and compliance standards in labs and clinical environments
• Inspect and confirm dental equipment is in proper working order and lab is sufficientlystocked with consumables
• Monitor and validate that faculty are providing active and engaging learning experiences to students within a respectful environment that is conducive to learning, and focused onstudent satisfaction and positive results
• Support curriculum development, review student learning outcomes, and align programcontent with evolving industry standards
• Ensure externship capacity of 125% of need
• Mentor and advise students, prepare them for the licensing exam, and support their professional
• Maintain systematic program evaluation—tracking retention, completion, placement, and exampassage rates
• Participate in budget planning, oversee expenditures, and make recommendations for equipment,lab enhancements, and supplies management
• Maintain and nurture effective relationships with clinical affiliates, advisory boards, local schools,and healthcare organizations.
• Participate in, and document, ongoing faculty and professional development activities (e.g.Continuing Education Units (CEUs) for certification or licensure where required by law)
• Review and ensure accurate and timely course, student, and faculty scheduling
• Participate in the local professional community to raise awareness of the institution, enhancestudent opportunities, and build professional networks
• Actively participate in student, campus, and community activities as required

Qualifications

• HS Diploma (or GED) and certificate of completion from an accredited postsecondary institution in relevant subject area (required)
• Associate's degree in Medical Office Assisting (preferred)
• Minimum three (3) years of practical work experience in medical office administration (required)
• Direct and specialized knowledge in the area of instruction (required)
• Experience with Medicaid/Medicare claims, scheduling, patient accounts, and patient billing;Direct coding experience (CPC or AAPC preferred)