Program Director Information Technology

Geisinger; Harrisburg (Dauphin County); On-site; USD 120,000 - 180,000; Full time

Job summary

Geisinger in Harrisburg, PA is seeking a Program Director Information Technology to lead and oversee an IT segment within the IT PMO. The role focuses on governance, policy rollout, and ensuring reliability across the IT landscape.

The position requires strong leadership, strategic thinking, and experience managing budgets and vendors to align IT initiatives with Geisinger’s mission of patient-centered care. This is an on-site role supporting our IT operations.

Qualifications

• Minimum 8 years of relevant IT experience.
• Minimum 2 years in people, process or project management.
• Education: High School Diploma or GED required.

Responsibilities

• Identify best practices for IT service offerings.
• Maintain in-depth knowledge of departmental workflows.
• Manage vendor relations including contracts and invoicing.
• Review work of junior staff to ensure service quality.
• Conduct personnel reviews for salary, training, and promotions.
• Prepare periodic budgets and monitor adherence.
• Ensure compliance with IS procedures and report findings to IT leadership.
• Present issues to IT leadership with possible solutions.
• Collaborate with management to develop IT strategies.
• Establish and monitor operational KPIs and productivity standards.
• Develop and administer budgets for the IT area.

Skills

Leadership

Budgeting

Vendor management

IT governance

Strategic thinking

Policy development

Education

High School Diploma or GED

Job description

Job Summary

The Program Director Information Technology will sit within the IT Project Management Office (IT PMO) and will be responsible for leadership and/or technical oversight of an assigned Information Technology (IT) segment within the organization. Responsible for creating and rolling out policies and procedures associated with assigned IT segment. Will act as point of contact and full accountability for a high degree of redundancy and reliability of assigned IT segment.

Job Summary

The Program Director Information Technology will sit within the IT Project Management Office (IT PMO) and will be responsible for leadership and/or technical oversight of an assigned Information Technology (IT) segment within the organization. Responsible for creating and rolling out policies and procedures associated with assigned IT segment. Will act as point of contact and full accountability for a high degree of redundancy and reliability of assigned IT segment.

Job Duties

• Identifies best practices for service offerings of IT segment.
• Maintains in-depth knowledge of departmental workflows.
• Responsible for vendor management, which includes but is not limited to, contract negotiations, invoice reconciliation, release updates, issues lists and new product evaluations.
• Reviews work of lower level personnel to ensure satisfaction of service offerings.
• Performs personnel review and evaluation function for salary administration, training and promotion.
• Prepares periodic budget and adherence for the department.
• Monitors compliance with Information Systems procedures and policies and reports findings to IT leadership.
• Presents issues and concerns to IT leadership along with potential solutions when appropriate.
• Works with departmental and division management to develop and implement Information Technology strategies.
• Establish and monitor operational KPIs, including productivity standards.
• Develops and administers IT budget for responsible area.
• Practices fiscally sound budget management to ensure spending is held to allocated funds.

Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

• Relevant experience may be a combination of related work experience and degree obtained (Associate's Degree = 2 years; Bachelor's Degree = 4 years).

Position Details

Education

High School Diploma or Equivalent (GED)- (Required)

Experience

Minimum of 8 years-Relevant experience* (Required), Minimum of 2 years-Managing people, processes, or projects (Required)

OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all.

We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.