Program Director HTS

Acentra Health; United States; On-site; USD 145,200 - 181,500; Full time

Benefits offered by this job

Comprehensive health plans

Paid time off

Retirement savings

Educational assistance

Job summary

Acentra Health is seeking a Program Director to lead healthcare programs with occasional Alaska travel (up to 25%). The role involves coordinating projects, managing budgets, and ensuring timely delivery of services and deliverables while maintaining strong client relationships.

The ideal candidate has extensive program management and leadership experience in Medicare/Medicaid settings, plus proficiency with MS Project, SharePoint, and collaboration tools. A PMP certification is preferred.

Qualifications

• Bachelor’s degree or equivalent experience required.
• 10 years’ experience in project planning and delivery related to the role.
• 10 years’ experience in managerial and leadership roles.
• Medicare, Medicaid, or healthcare verticals domain knowledge with claims processing experience.
• Proven experience with Microsoft Project, SharePoint, MS Teams, Skype; knowledge of MS Project EV Metrics.
• Proven track record of meeting deadlines, researching technology issues, and taking initiative on projects.
• Experience leading and managing complex technical programs and teams.
• Strong problem-solving, analytical, and evaluation skills.
• Willingness to travel up to 25% to Alaska for client visits.

Responsibilities

• Manage and coordinate healthcare programs, ensuring delivery of services, projects, and deliverables on schedule and within budget.
• Monitor program performance metrics, quality, deliverables, and budgets to ensure contractual compliance and organizational goals.
• Identify and address operational challenges with practical solutions.
• Maintain relationships with clients and stakeholders; act as primary point of contact for program communication.
• Collaborate with cross-functional teams including clinical, technical, and administrative staff for seamless execution.
• Develop and implement methods to improve program efficiency and outcomes.
• Manage program risk by identifying issues and developing mitigation strategies.
• Prepare status reports for internal leadership and client stakeholders.
• Support strategic planning to align activities with organizational objectives and growth.
• Provide oversight and guidance to team members responsible for program functions.
• Collaborate with Business Development to support new opportunities.

Skills

Project management

Leadership

Healthcare domain knowledge

MS Project/SharePoint

Budget and scheduling

Communication skills

Risk management

PMP (preferred)

Travel readiness

Education

Bachelor’s degree or equivalent experience

Tools

MS Project

SharePoint

MS Teams

Skype

Job description

Company Overview

Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact. Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem-solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector.

Job Summary

Program Director to join our growing team. This position requires travel to AK, up to 25%.

Responsibilities

• Manage and coordinate healthcare programs, ensuring successful delivery of services, projects, and deliverables on schedule and within budget.
• Monitor program performance metrics, quality performance, deliverables, and budgets to ensure compliance with contractual requirements and organizational goals.
• Identify and address operational challenges, leveraging problem‑solving skills to deliver practical solutions.
• Maintain strong, successful relationships with clients and key stakeholders, serving as a primary point of contact for program‑related communication.
• Collaborate with cross‑functional teams, including clinical, technical, and administrative personnel, to ensure seamless program execution.
• Develop and implement methods and procedures to improve program efficiency and outcomes.
• Manage program risk by identifying potential issues, developing mitigation strategies, and ensuring readiness for program launch and day‑to‑day operations.
• Prepare status reports and updates for internal leadership and client stakeholders.
• Support strategic planning initiatives to align program activities with organizational objectives and contribute to growth and innovation.
• Provide operational oversight and guidance to team members responsible for specific program functions or phases.
• Collaborate with Business Development to support new business opportunities as requested.
• Read, understand, and adhere to all corporate policies including policies related to HIPAA and its Privacy and Security Rules.

Required Qualifications

• Bachelor’s degree or experience in lieu of degree
• 10 years’ experience in a project planning and delivery as related to role
• 10 years’ experience in managerial and leadership role.
• Medicare, Medicaid, or healthcare verticals domain knowledge with claims processing knowledge and experience.
• Demonstrated abilities with Microsoft Project, SharePoint applications, MS Teams, Skype and knowledge of MS Project EV Metrics.
• Proven track record to meet and enforce deadlines, conduct research into technology issues and products, and to take initiative in the development and completion of projects.
• Demonstrated experience in leading and managing complex technical programs
• Demonstrated successful people management and presentation skills.
• Ability to exercise independent judgement in solving complex and unusual technical, administrative, and managerial problems
• Ability to meet and enforce deadlines, to conduct research into technology issues and products, and to take initiative in the development and completion of projects
• Strong problem‑solving, analytical, and evaluate skills
• Travel up to 25% to Alaska for client visits

Preferred Qualifications

• Knowledge of best practice in healthcare operations.
• Knowledge of government policy and structure.
• Knowledge of metrics, productivity measures and reporting.
• Knowledge of regulatory agency compliance.
• Knowledge of contract development and implementation.
• Budget and financial skills.
• Able to lead and manage direct reports to achieve contract deliverables.
• Aptitude for systems planning and prioritization of tasks
• Competent communication skills (written and verbal and listening); uses appropriate interpersonal skills with variety of stakeholders.
• Ability to provide supervision to staff that ensures excellent customer satisfaction.
• Provide ongoing monitoring and supervision to meet contract deliverables for all operations
• Provide data analysis and reporting that meets the contractor’s goals of quality care and cost effectiveness in a timely manner.
• Provide consultation to contractor on system and policy issues.
• Certified Project Management Professional (PMP) preferred

Why us?

We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes.

We do this through our people.

You will have meaningful work that genuinely improves people's lives across the country. We are a company that cares about our employees, and we give you the tools and encouragement you need to achieve the finest work of your career.

Benefits

• Comprehensive health plans
• Paid time off
• Retirement savings
• Corporate wellness
• Educational assistance
• Corporate discounts
• More

Experience In Lieu Of Degree

For non-clinical roles, or when not required by the contract specifically, the Company acknowledges that practical, hands‑on experience can provide skills and competencies equivalent to formal education. As such, in cases where a Bachelor’s degree may be required, the Company will accept a minimum of six (6) years of directly relevant professional experience in lieu of a degree. In instances where the candidate has an Associate's degree, the Company will accept a minimum of three (3) years of directly relevant professional experience in lieu of the Bachelor's degree.

Compensation

Pay Range USD $145,200.00 - USD $181,500.00 /Yr.

EEO

Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, status as a protected veteran or any other status protected by applicable Federal, State or Local law.