Program Director, Facility Operations

multicare; Tacoma (WA); Hybrid; USD 152,000 - 219,000; Full time

Job summary

MultiCare in Tacoma is seeking a Program Director, Facility Operations to provide system‑wide leadership for Facility Management across the health system. This role drives consistency, efficiency and quality across Building Services, Plant Operations and Property Management.

Required is a Bachelor's degree in a related field; a Master’s is preferred. The ideal candidate has ten years in healthcare facilities, with seven years in Joint Commission environments and seven years in budget‑responsible

Qualifications

• Bachelor's degree in a related field is required.
• Master's degree preferred.
• Ten years of technical experience in regulatory compliance, contract administration, routine capital construction, property management and/or engineering in healthcare.
• Seven years of experience with The Joint Commission standards and Environment of Care.
• Seven years of management or supervisory experience with budget responsibility.
• Driver license/abstract – multiple issuers.
• CHFM certification within 3 years of hire date.
• PMP and Lean Six Sigma experience preferred.
• Internal candidates may be considered.

Responsibilities

• Establish and execute system wide facility operations strategies.
• Oversee policies, procedures, training programs, and contracted services.
• Ensure regulatory compliance and survey readiness across facilities.
• Support capital planning, facility upgrades, and minor construction projects.
• Drive workforce planning and a culture of accountability.

Skills

Regulatory compliance

Leadership

Contract administration

Budget management

Project management

Education

Bachelor's Degree in Hospital Administration, Business, Public Administration, or related field

Master's Degree

Tools

PMP

Lean Six Sigma

Job description

Join a team that shares your calling

At MultiCare, you're more than just a job title - you're part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you'll find a place to grow, do meaningful work and build a career you love in a community that feels like home.

FTE: 1.0, Shift: Day, Schedule: Flexible - Hybrid

Position Summary

The Program Director, Facility Operations provides system level leadership and oversight for Facility Management across MultiCare Health System. This role supports the development and execution of strategic direction, ensuring alignment with organizational priorities, regulatory requirements, and operational performance standards. As a subject matter expert, the leader drives consistency, efficiency, and quality across Building Services, Plant Operations, and Property Management. Responsibilities:

• Establish and execute system wide strategies for facility operations, standardization, and performance improvement
• Broad knowledge of CMS, TJC, OSHA, EPA, NFPA, and other federal, state, and local regulatory agency standards is essential.
• Oversee policies, procedures, training programs, and contracted services to ensure consistency and compliance
• Ensure regulatory compliance and continuous survey readiness across all facilities
• Support capital planning, facility upgrades, and minor construction or renovation projects
• Drive workforce planning, talent development, and a culture of accountability and continuous improvement

Requirements

• Bachelor's Degree in Hospital Administration, Business, Public Administration, or related field required
• Master's Degree Preferred
• Ten (10) years of technical experience working in any combination of regulatory compliance, contract administration, routine capital construction, property management and/or engineering for various equipment systems found in a client-services/client-oriented service provider organization providing services in a healthcare setting
• Seven (7) years of experience with The Joint Commission standards, specific familiarity with Environment of Care standards, requirements, and compliance
• Seven (7) years of management or supervisory experience with budget responsibility
• Driver License/Abstract - Multiple Issuers
• Certified Healthcare Facility Manager (CHFM) within 3 years of Hire Date
• PMP and Lean Six Sigma Experience Preferred
• Internal candidates not meeting the minimum qualifications may be considered

Why MultiCare?

Rooted in the local community

Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years.

Growth and education

Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in you.

Well-being and support

Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life.

Living our values

Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other.

Belonging for all

Resource Groups and outreach programs help ensure every team member feels safe, seen, heard and valued.

Pacific Northwest lifestyle

Work and live where natural beauty, adventure and strong community connections are part of everyday life.

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $152,443.20 - $219,356.80 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant's years of experience align.

Associated benefit information can be viewed here .