Program Director 2

YMCA of Memphis & the Mid-South; Memphis (TN); On-site; USD 55,000 - 75,000; Full time

Job summary

YMCA of Memphis & the Mid-South is seeking a Program Director 2 for Cordova, TN. The role leads School Age programs focused on safety and holistic child development, while coordinating with YMCA staff, school staff, and families.

Key duties include coaching PD1 staff, ensuring curriculum quality, maintaining compliance with licensing, and leading community engagement and fundraising efforts. Flexibility for evenings/weekends is required.

Qualifications

• Requires Bachelor’s or higher with TECTA certificate or equivalent.
• Four-year degree with related experience may be accepted.
• Minimum 21 years of age and at least 5 years YMCA or childcare leadership experience preferred.

Responsibilities

• Supervise Program Director 1 to ensure effective operation of school-age programs.
• Provide guidance and supervision in programming, curriculum, enrollment, and parent events.
• Develop relationships with licensing agencies, school administration, and community partners.
• Oversee staff scheduling, payroll, and variance reporting.
• Drive enrollment strategies and manage grant programs and special funding.

Skills

Supervisory skills

Interpersonal communication

Organizational skills

Conflict resolution

Google Suite

Microsoft Office

Education

Bachelor’s degree or equivalent + TECTA certificate

Two years college + two years group setting experience

Four-year degree + one year group setting experience

Tools

Google Suite

Microsoft Word

Excel

PowerPoint

Job description

Program Director 2 – Cordova, TN – Full-time

PURPOSE OF POSITION

The Program Director 2 will be responsible for leadership of School Age programs that always ensure the participants’ safety and foster children’s social, physical, spiritual, and mental growth. The Program Director 2 will maintain positive relationships with YMCA staff, school staff, and School Age participants. Additionally, the Program Directors will support a cross-area leadership role such as training, interviewing and/or personnel recruitment.

ESSENTIAL FUNCTIONS

• Supervise Program Director 1 to ensure the effective operation of school-age before/after-school and camp programs by providing ongoing observation, coaching, and oversight
• Provide guidance, coaching and supervision of PD1’s in areas including, but not limited to: Planning and implementation of programming Providing a high quality, developmentally appropriate curriculum Ensuring programs are complying to state/county licensing and agency regulations. Providing support to PD1’s as needed in ensuring program enrollment is maintained at appropriate levels. Be a resource to PD1’s as needed with approval of, and conducting of program tours and periodic open house/registration events. Ensure accurate and complete records are maintained. Provide support to PD1’s with the planning of parent involvement events (i.e. Parent Group, picnics, holidays, and parent/child activities).
• Develop and maintain relationships with state childcare licensing agencies, school administration, community partners and parent groups.
• Supervises the Program Director 1 role.
• Partners with PD1 with community engagement and partnership events.
• Ensure quality across functions such as partnerships, program implementation, and compliance with DHS.
• Contributes to fiscal management and compliance with identified financial targets.
• Oversees staff scheduling, payroll processes, and conducts reporting for variances.
• Develop strategies to drive enrollment.
• Leads management of grant programs and special funding.
• Responds to all agency, parent and community inquiries and complaints in a timely manner, seeking guidance from supervisor(s) and peer Childcare Directors as needed.
• Evaluate sites in areas including, but not limited to, proper implementation of curriculum and lesson planning, program quality control, and recruitment and retention of program participants.
• Assure compliance with state and local regulations.
• Ensure that program standards are met and safety procedures are followed.
• Model superior communication and leadership to their team.
• Provide support and guidance where necessary to PD1 in the area of performance and behavior management for site level staff.
• Provides leadership and support to the annual fundraising campaign at assigned school sites. Attends and participates in assigned staff meetings and special events to provide a collaborative and cohesive approach to the YMCA’s vision and mission.
• Assume other duties and responsibilities as assigned by Executive Director/ Vice President/SVP to meet the changing needs of the program.

YMCA Leadership Competencies

Mission Advancement:

Reinforces the Y’s values within the organization and the community. Effectively communicates the benefits and impact of the Y’s efforts for all stakeholders.

Collaboration:

Builds and nurtures strategic relationships to enhance support for the Y. Serves as a community leader building collaborations based on trust and credibility to advance the Y’s mission and goals. Communicates for influence to attain buy-in and support of goals. Provides tools and resources for the development of others.

Operational Effectiveness:

Integrates multiple thinking processes to make decisions. Involves staff at all levels in the development of programs and activities. Ensures execution of plans. Institutes sound accounting procedures and financial controls. Assigns clear accountability and ensures continuous improvement.

Personal Growth:

Fosters a learning environment embracing diverse abilities and approaches. Creates a sense of urgency and positive tension to support change. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.

Behavioral Characteristics:

Welcoming, Nurturing, Determined, Hopeful, and Genuine.

Qualifications, Knowledge, Skills & Abilities

• Passion, enthusiasm, and commitment to the mission and cause of the YMCA
• Superior supervisory skills and an enthusiastic personality with the ability to inspire and motivate staff, volunteers, members and participants to create a culture of service within our program sites
• Strong interpersonal communication skills and the ability to relate effectively to diverse groups of people from all social and economic segments of the community
• Must present a professional image and possess conflict resolution skills, and demonstrate sound judgment and initiative
• Must be highly organized with the ability to work under pressure and handle multiple tasks
• Must be able to maintain confidentiality of information
• Proficiency in Google Suite, Microsoft Word, Excel, PowerPoint, and other software programs, as well as the ability to use most office equipment is required
• Ability to work a flexible schedule, including evenings and weekends
• Minimum 21 years of age
• Five or more years of YMCA program and/or childcare experience preferred (with some of this time being in a leadership role). Comparable experience in other organizations may be considered.

Education/Experience

• Bachelor’s degree or equivalent and Tennessee Early Childhood Training Alliance (TECTA) certificate for completing thirty hours of orientation training, or the equivalent as recognized by the Department and four years of experience in child development or related experience; OR
• Two years of college (30 hours of which shall be in business or management, child or youth development, early childhood education or related field) and two years of experience in a group setting; OR
• Four-year degree and one year of full-time (paid or unpaid) experience in a group setting

Work Schedule

The full-time work schedule for this position is generally Monday through Friday though evenings, and weekends work may be required. Hours will vary based on the before and after school and camp schedules.

This position is a position within the childcare team and will be called into work in inclement weather or unusual circumstances deemed necessary by the association leadership.

This is not a work from home position; requires regular site visits as well as being in the office.

Work Environment And Physical Demands

• Climbing, sitting, standing, pushing, walking, kneeling, and stooping
• Some Exposure to the outdoor elements
• Exposure to electrical/mechanical mechanisms
• Exposure to some chemical elements
• Ability to lift up to 40 pounds

The YMCA of Memphis & the Mid-South aims to provide quality and safe youth programs for all. We are committed to making a continuous effort to prevent the abuse of children: verbally, physically, emotionally and sexually. All allegations or suspicions of child abuse are taken seriously and will be reported to the State for investigation with full cooperation from the YMCA of Memphis & the Mid-South.