Program Director 1

YMCA of Memphis & the Mid-South; Memphis (TN); On-site; USD 50,000 - 85,000; Full time

Job summary

The YMCA of Memphis & the Mid-South is seeking a Program Director 1 to provide direct leadership for staff in School Age programs, ensuring child safety and fostering social, physical, spiritual, and mental growth. The role includes building strong relationships with YMCA staff, school staff, and participants and supporting cross-area leadership activities such as training and recruitment.

Responsibilities include leading sites, coaching directors, planning programs, maintaining compliance with

Qualifications

• Bachelor’s degree or TECA certificate or equivalent with related experience in child development / management.
• Experience in YMCA programs or childcare preferred.

Responsibilities

• Lead assigned sites and oversee operation of school-age before/after and camp programs.
• Coach site directors and group leaders on program planning, curricula, and spaces.
• Ensure licensing compliance, enrollment targets, and high-quality program delivery.
• Plan parent involvement events and maintain relationships with partners.
• Address performance issues with HR and supervisors.

Skills

Supervisory skills

Interpersonal communication

Conflict resolution

Organizational skills

Discretion/Confidentiality

Technology literacy

Education

Bachelor’s degree or equivalent with TECA certificate

Two years of college with management focus + two years group experience

Four-year degree with one year of group setting experience

Tools

Google Suite

Microsoft Office (Word/Excel/PowerPoint)

Job description

PURPOSE OF POSITION:

The Program Director 1, will be responsible for direct leadership to staff in our School Age programs that always ensure the participants’ safety and foster children’s social, physical, spiritual, and mental growth. The Program Director will maintain positive relationships with YMCA staff, school staff, and School Age participants. Additionally, the Program Directors will support a cross-area leadership role such as training, interviewing and/or personnel recruitment.

Program Director 1

Cordova, TN

Job Type: Full-time

Description

PURPOSE OF POSITION:

The Program Director 1, will be responsible for direct leadership to staff in our School Age programs that always ensure the participants’ safety and foster children’s social, physical, spiritual, and mental growth. The Program Director will maintain positive relationships with YMCA staff, school staff, and School Age participants. Additionally, the Program Directors will support a cross-area leadership role such as training, interviewing and/or personnel recruitment.

Essential Functions

• Lead assigned site(s) and take responsibility for the successful operation of school age before/after and camping programs, including observing, coaching, and supervising program site directors and group leaders.
• Coach and supervise Site Directors and Group Leaders in areas including, but not limited to:
• Planning and implementation of the program
• Providing a high quality, developmentally appropriate curriculum
• Maintaining stimulating and orderly program spaces.
• Operating their programs in conformity to state/county licensing and agency regulations.
• Maintaining program enrollment at appropriate levels.
• Conducting program tours and periodic open house/registration events.
• Maintaining accurate and complete records.
• Planning (in partnership with direct supervisor) and conducting parent involvement events (i.e. Parent Group, picnics, holidays, and parent/child activities).
• Develops and maintains relationships with state childcare licensing agencies, school administration, community partners and parent groups.
• Supervises site directors and group leaders (all site level staff).
• In partnership with Supervisor & Human Resources, address all performance/behavior issues.
• Review timecards for accuracy; assist with timecards corrections
• Scheduling of site staff
• Facilitates community engagement and partnerships.
• Conducts site audits/visits daily to ensure quality across functions such as partnerships, program implementation, and compliance with DHS.
• Help to drive enrollment.
• Supports assignments and special projects assigned by supervisors.
• Responds to all agency, parent and community inquiries and complaints in a timely manner, seeking guidance from supervisor(s) and peer Childcare Directors as needed.
• Evaluate sites in areas including, but not limited to, proper implementation of curriculum and lesson planning, program quality control, and recruitment and retention of program participants.
• Assure compliance with state and local regulations.
• Ensure that program standards are met and safety procedures are followed.
• Model superior communication and leadership to their team.
• Provides leadership and support to the annual fundraising campaign at assigned school sites. Attends and participates in assigned staff meetings and special events to provide a collaborative and cohesive approach to the YMCA’s vision and mission.
• Assume other duties and responsibilities as assigned by the Executive Director/ Vice President/SVP to meet the changing needs of the program.

Ymca Leadership Competencies

Mission Advancement: Reinforces the Y’s values within the organization and the community. Effectively communicates the benefits and impact of the Y’s efforts for all stakeholders.

Collaboration: Builds and nurtures strategic relationships to enhance support for the Y. Serves as a community leader building collaborations based on trust and credibility to advance the Y’s mission and goals. Communicates for influence to attain buy-in and support of goals. Provides tools and resources for the development of others.

Operational Effectiveness: Integrates multiple thinking processes to make decisions. Involves staff at all levels in the development of programs and activities. Ensures execution of plans. Institutes sound accounting procedures and financial controls. Assigns clear accountability and ensures continuous improvement.

Personal Growth: Fosters a learning environment embracing diverse abilities and approaches. Creates a sense of urgency and positive tension to support change. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.

Behavioral Characteristics: Welcoming, Nurturing, Determined, Hopeful and Genuine.

Qualifications, Knowledge, Skills & Abilities

• Passion, enthusiasm, and commitment to the mission and cause of the YMCA
• Superior supervisory skills and an enthusiastic personality with the ability to inspire and motivate staff, volunteers, members and participants to create a culture of service within our program sites
• Strong interpersonal communication skills and the ability to relate effectively to diverse groups of people from all social and economic segments of the community
• Must present a professional image and possess conflict resolution skills, and demonstrate sound judgment and initiative
• Must be highly organized with the ability to work under pressure and handle multiple tasks
• Must be able to maintain confidentiality of information
• Proficiency in Google Suite, Microsoft Word, Excel, PowerPoint, and other software programs, as well as the ability to use most office equipment is required
• Ability to work a flexible schedule, including evenings and weekends
• Minimum 21 years of age
• Three or more years of YMCA program and/or childcare experience preferred. Comparable experience in other organizations may be considered.

Education/Experience

• Bachelor’s degree or equivalent and Tennessee Early Childhood Training Alliance (TECTA) certificate for completing thirty hours of orientation training, or the equivalent as recognized by the Department and four years of experience in child development or related experience; OR
• Two years of college (30 hours of which shall be in business or management, child or youth development, early childhood education or related field) and two years of experience in a group setting; OR
• Four-year degree and one year of full-time (paid or unpaid) experience in a group setting

Work Schedule

The full-time work schedule for this position is generally Monday through Friday evenings, and weekend work may be required. Hours will vary based on the before and after school and camp schedules.

This position is a position within the childcare team and will be called into work in inclement weather or unusual circumstances deemed necessary by the association leadership.

This is not a work from home position; requires on site visits as well as being in the office.

Work Environment And Physical Demands

• Climbing, sitting, standing, pushing, walking, kneeling, and stooping
• Some Exposure to the outdoor elements
• Exposure to electrical/mechanical mechanisms
• Exposure to some chemical elements
• Ability to lift up to 40 pounds

The YMCA of Memphis & the Mid-South aims to provide quality and safe youth programs for all. We are committed to making a continuous effort to prevent the abuse of children: verbally, physically, emotionally and sexually. All allegations or suspicions of child abuse are taken seriously and will be reported to the State for investigation with full cooperation from the YMCA of Memphis & the Mid-South.