Program Director

Necco; Vienna (WV); On-site; USD 110,000 - 150,000; Full time

Job summary

Necco seeks a Foster Care Program Director to lead the program using the Scorecard to drive profit, growth and quality. The role blends strategic leadership, budgeting, reporting, and staff development to increase capacity and outcomes.

The ideal candidate is a strong communicator and problem-solver with proven human services management, financial stewardship, and cross-team collaboration to ensure compliance and continuous improvement across operations.

Qualifications

• Master’s Degree in a Human Services field preferred, with at least two years of related experience (WV/KY/OH).
• Bachelor’s degree in social work or related field with two years in human services, including child welfare experience (WV).
• Master’s Degree required or waiver path (Georgia).
• Master’s degree with one year paid experience or DCS waiver (Indiana).
• Master's degree in social work with two years' foster care/adoption experience (Tennessee).
• Equivalent degree in related children’s services field with three years foster care/adoption experience.
• Two years of supervisory or program management experience.
• Knowledge of Medicaid documentation requirements.
• Experience working with high-risk children in foster care/adoption.
• Valid driver’s license and 100/300/100 auto insurance.
• Excellent computer skills and ability to learn new systems.
• Excellent written, oral communication and organizational skills.
• Successful completion of required criminal background checks.
• Willingness to travel for training and meetings.

Responsibilities

• Provide supervision, oversight and support for the program and staff.
• Responsible for the financial stability and increasing capacity of the program.
• Assist in the fiscal year projections, develops budgets and monitors fiscal soundness of the services.
• Assist with development of business and marketing plans.
• Work toward effective and efficient internal processes.
• Monitor quality and completion of all administrative and clinical paperwork.
• Provide oversight of program authorizations and maintain contact with review entities.
• Ensure referrals are disseminated to personnel and timely responses to referral agencies.
• Prepare weekly and monthly reports (operations, supervision, billing, census, outcomes, demographics).
• Oversee timely completion of all state/local reports.
• Oversee all client records with clinical team leaders.
• Ensure all new hire and employee paperwork is complete and files updated.
• Oversee communication and implementation of Necco policies and procedures.
• Promote and design initiatives to improve performance via Balanced Scorecard.
• Oversee placement and home assignment for new staff.

Skills

Leadership

Communication

Strategic thinking

Problem-solving

Collaboration

Financial stewardship

Data-driven

Education

Master’s Degree in Human Services

Bachelor’s degree in social work or related field

Master’s Degree or waiver (Georgia)

Master’s degree +1 year experience or DCS waiver (Indiana)

Master’s in social work + 2 years foster care/adoption

Equivalent degree with 3 years foster care/adoption

Two years supervisory/program management experience

Knowledge of Medicaid documentation requirements

Experience with high-risk children in foster care/adoption

Valid driver’s license and auto insurance (100/300/100)

Job description

Position Summary

Necco has an opportunity for a career as Foster Care Program Director. This role will add the most value by using the company Scorecard to drive the profit and growth of the respective program. Through a strong business acumen, sound leadership and effective cascading of strategic initiatives, the Program Director will increase employee productivity and program capacity.

Candidate Profile

A happy warrior who thrives on leading from the front with strategic thinking. A solid communicator in search of decisions that deliver real results. A problem-solver, financial steward, and one who excels at collaboration. Ridiculously passionate about the company’s success, growth, and program quality.

Drive Program Profit and Growth

• Provides supervision, oversight and support for the program and staff
• Responsible for the financial stability and increasing capacity of the program
• Assists in the fiscal year projections, develops budgets and monitors the fiscal soundness of the services
• Assists with the development of business and marketing plans
• Works toward effective and efficient internal processes
• Monitor quality and completion of all administrative and clinical paperwork
• Provides oversight of authorizations of the program and maintains consistent contact with review entities
• Ensures that referrals are disseminated to personnel as appropriate and that timely responses are given to referral agencies
• Responsible for weekly and monthly reports which include but are not limited to monthly operations reports, supervision reports, billing information, census information, outcomes and general client demographics
• Provides oversight of timely completion of all state and/or local reports.
• Provides oversight of all client records by working with clinical team leaders
• Ensures all new hire paperwork and existing employee paperwork is completed in its entirety and employee files are up to date and accurate
• Oversees the communication and implementation of the Necco policies and procedures
• Be a data driven champion by promoting and designing initiatives within the program to improve individuals, teams, and company Balanced Scorecard Results.
• Oversee the placement and home assignment process as it applies to new staff

Quality Performance and Risk Management

• Ensures that all client contacts are completed as well as related paperwork within the allotted time frames
• Attends and actively participates in mandatory meetings as scheduled
• Ensures client rights as is relevant to job duties
• Ensures all staff under direct/indirect supervision has received orientation and job-related training
• Ensures staff training opportunities for continuous development
• Works with state level leadership and/or performance team regarding the record review process
• Understands and maintains compliance with all regulatory agencies, licensing, and accreditation standards
• Reports to proper authority any non‑compliance with agency policies, state and regulatory rules and/ or any suspicions of abuse or neglect
• Reports suspected fraud as required by the False Claims Act and as outlined in internal policy and procedures
• Maintains confidentiality and other responsibilities listed in governmental laws and regulations as well as company policies and procedures
• Reports any critical incidents, allegations, and/or concerns to state director or designee and team

Leadership and Staff Development

• Completes individual performance scorecards and provides clear expectations to those he or she supervises
• Assignment of mentors to those he or she supervises
• Implement, live by, and hold others accountable to Necco Corporate Culture
• Empowers supervisees to fail forward
• Collaborates with Treatment Director and Clinical Team Leaders to ensure quality clinical services and transparency of critical incidents between programs.
• Collaborates with Foster Care Program Director providing customer service and ensure internal referral process is maintained

Corporate Citizen

• Practice Ruthless Pragmatism
• Engage in peer‑to‑peer feedback
• Know and Live the Necco Corporate Culture Principles
• Embody the 3 essential virtues of Humble, Hungry and Smart
• Drive your Individual Performance Scorecard
• Adhere to and contribute to the Necco meeting structure
• Accept additional tasks from self‑directed team, as appropriate
• Attend and participate in self‑directed team meeting and activities

Position Qualifications

• Master’s Degree preferred in a Human Services field with a minimum of two years of experience (Kentucky, West Virginia, Ohio)
• A Bachelor's degree in social work or a comparable human service field and two years of experience in a human services related field, at least one year of which is in child welfare services (WV)
• Master’s Degree required or complete waiver process (Georgia)
• Master’s degree with one year of paid experience or DCS approval through waiver (Indiana)
• Master's degree in social work and two years' experience providing foster care or adoption services (Tennessee)
• An equivalent degree in a related children's services field, such as psychology or guidance and counseling, may be substituted for the master's degree, provided the candidate has three years of experience in foster care or adoption
• Two years of experience in a supervisory or program management role
• Required basic understanding of Medicaid documentation requirements
• Required experience working with high-risk children in a child placing and adoption organization
• Valid driver’s license and 100/300/100 required auto insurance coverage
• Excellent Computer Skills along with the ability to learn new skills and/or programs
• Excellent Written, Oral Communication, and Organizational Skills
• Successful completion of all required criminal background checks
• Travel/Training Willingness

At Necco, we value diversity and are committed to creating an inclusive and equitable work environment. We embrace individuals of diverse backgrounds, experiences, and perspectives. We believe that a diverse team fosters innovation and creativity, and we actively seek candidates from all races, ethnicities, religions, genders, sexual orientations, abilities, and ages to join our organization. We are dedicated to providing equal opportunities for employment and adva