Program Director

Beacon Specialized Living; Trenton (NJ); On-site; USD 90,000 - 120,000; Full time

Job summary

The Program Director at Beacon Specialized Living oversees multiple locations, ensuring goals, budgets, and clinical targets are met while supporting Care Team Managers with staffing and resources for high-quality care.

They coordinate monthly staff meetings, enforce policies, monitor workloads, manage time-and-attendance, and liaise with HR, Compliance, and Executive Leadership to drive continuous improvement across the organization.

Qualifications

• Bachelor’s degree in human services preferred.
• Minimum of two (2) years’ management or supervisory experience in a residential care environment.

Responsibilities

• Oversee assigned Beacon locations to meet company goals, budgets, and clinical targets.
• Support Care Team Managers with staffing and resource planning for high-quality care.
• Co-chair monthly staff meetings and ensure documentation and agendas are organized.

Skills

Staff management

Regulatory compliance

Budgeting

Leadership

Education

Bachelor’s degree in human services

Job description

Position Summary:

The Program Director oversees assigned Beacon locations to ensure that company goals, budgets, and clinical effectiveness targets are met. They support Care Team Managers by ensuring adequate staffing and resources for high-quality care, and keep department heads informed of staffing, compliance, and operational concerns. The Program Director plans and co-chairs monthly staff meetings, ensuring that agendas are coordinated, and documentation is filed.

They also ensure the consistent application of policies and procedures, monitor Care Team Managers' workload, and review incident reports for timely submission to regulatory agencies. The Program Director communicates with regulatory agencies, assists the compliance department with corrective action plans, and manages Census, payroll costs, and EBITDA targets.

Additionally, they ensure accurate time-and-attendance reporting, manage staffing needs, and oversee new employee orientation and training compliance. The Program Director addresses personnel issues with HR, Compliance, and Executive Leadership, provides feedback on performance reviews, and manages the DSP leveling program.

The Program Director ensures individual protection, personal care, and participation in skill-building activities, maintains accurate records, and performs ongoing audits of Beacon location(s) operations.

Education and Qualifications:

• Bachelor’s degree in human service preferred
• Minimum of two (2) years’ experience of previous management or supervisory experience in a residential care environment

Work Environment:

• This is a full-time on-site position requiring regular rotation between Beacon locations within the assigned caseload.
• While performing the duties of this job, the employee regularly works in a typical home setting or in the community at various stores, restaurants, entertainment venues, etc. Work may involve the treatment of non-cooperative individuals with psychosocial problems and needs, or chronic and acute health problems.

Travel:

This position requires up to 80% of day travel.