Program Director - Patient Experience

Description This; Town of Florida (NY); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Employee assistance program

College savings plan

Pre-paid legal plan

Job summary

Description This is seeking a Program Director in the Town of Florida, New York to supervise and direct all aspects of the program. The ideal candidate will be responsible for staffing, scheduling, and ensuring quality patient care in compliance with regulations.

You will engage in administrative duties and maintain open communications with hospital leadership to achieve departmental goals. The position includes a competitive benefits package featuring medical, dental, and 401(k) plans.

Qualifications

• Effective supervisory skills and good communication skills for interdepartmental relationships.

Responsibilities

• Organizes, develops, directs, and supervises all aspects of the program.
• Responsible for staffing and scheduling to provide adequate coverage for patient services.
• Serves on the administrative staff and represents the program in hospital meetings.
• Monitors financial and budgeting concerns for the program.
• Maintains communication with the Chief Nursing Officer and Director of Therapy Operations.

Job description

Using independent judgment, the Program Director organizes, develops, directs, and supervises all aspects of a program which includes operations and patient care provided by the program, in accordance with current applicable federal, state, and local standards, regulations, and guidelines to assure that the highest degree of quality care is rendered at all times. In addition, the Program Director:

• Requires effective supervisory skills and good communication skills for interdepartmental relationships.
• Is responsible for staffing and scheduling to provide adequate coverage for patient services provided by the program.
• Serves on the administrative staff and represents the program in hospital meetings.
• Is responsible for the preparation and monitoring of financial and budgeting concerns for the program.
• Maintains open and ongoing communication with the Chief Nursing Officer and Director of Therapy Operations to ensure patient, staff, and business needs are met.

The Program Director is responsible for helping create an environment and culture that enables the hospital to fulfill its mission by meeting or exceeding its goals, conveying the hospital mission to all staff, holding staff accountable for performance, motivating staff to improve performance, and being responsible for the operation of the department, measurement, assessment, and continuous improvement of the department's performance.

Benefits

To attract and retain the best professionals, we offer a comprehensive and competitive benefits package that includes medical, dental, vision, 401(k), college savings plan, employee assistance program, pre‑paid legal plan, and more.