Program Director

New Season; Toledo (OH); On-site; USD 90,000 - 120,000; Full time

Job summary

New Season Treatment Centers, a leading provider of outpatient addiction treatment, seeks an experienced Clinic Manager in Ohio to lead the center team alongside the Medical Director and Regional Director. You will supervise clinical and pharmacy staff, ensure patient safety, and drive compliance with Medicare/Medicaid requirements.

The role emphasizes staff training, recruitment collaboration, financial oversight, and patient data integrity within the EMR, supporting a high-quality continuum of

Qualifications

• 3+ years of experience in Human Services or related healthcare field.
• 1+ year of management experience or as required by state regulations.
• Experience in multi-unit healthcare settings preferred.
• Knowledge of state and federal laws governing treatment centers and Medicare/Medicaid requirements.

Responsibilities

• Manages and coaches clinic staff per organizational standards.
• Oversees staff training and development; coordinates recruitment with Talent Acquisitions.
• Ensures a safe environment for staff and patients; maintains compliance with regulations.
• Oversees cash handling and financial oversight within the clinic.
• Manages data entry and reconciliation in EMR systems; verifies patient records and progress.
• Ensures intake, admission, discharge and aftercare paperwork are completed.
• Develops clinic improvement opportunities with ROI analysis.
• Sets local quarterly business plans for the center and onsite team.

Skills

Staff management

Budget oversight

Regulatory compliance

EMR data entry

Recruiting coordination

Education

Master's degree OR Bachelor's + 2 years healthcare field

Tools

EMR systems

Job description

Description

New Season:

For over 30 years, New Season Treatment Centers have been a leading national health care service provider of outpatient treatment centers that specialize in providing safe, quality and best in class care for individuals living with Opioid Use Disorder ("OUD").

Operating in over 70 treatment centers in multiple states, our team members are engaged in medication-assisted treatment, counseling, support, and care management of individuals living with OUD. We treat the whole person and, in so doing, address the underlying causes of OUD in an effort to provide a continuum of care that not only addresses treatment needs but supports the patient on their journey to recovery.

Job Summary:

This position provides management and leadership direction to the clinic team on a day-to-day basis. Works with Medical Director, Regional Director, clinic staff both clinical and pharmacy as well as the support center teams to ensure the overall wellbeing and safety of patients.

Essential Functions:

• Manages, guides, coaches and disciplines all staff within their clinic according to organizational standards.
• Provides proper training and development to ensure that all staff and contract labor.
• Partners with Talent Acquisitions on recruiting of all center staff positions.
• Promotes and maintains a safe environment for staff and patients.
• Ensures key compliance components are met; not limited to local, state, federal, Medicare, and Medicaid requirements.
• Responsible for accurate daily accounting of all cash transactions (including deposits) and financial oversight.
• Responsible for oversight of all data inputs in the electronic medical records. Assuring daily data reconciliation and accuracy and ensures that patient progress and medical necessity is accurately documented.
• Ensures that all patients and staff have completed all intake, admission, discharge and aftercare paperwork.
• Identifies and addresses clinic needs and makes recommendations for clinic improvement opportunities along with associated ROI.
• Develops and maintains a patient group session schedule for counseling staff to further strengthen the patient's bond with the clinic.
• Assists in monitoring all patient activities on center premises.
• Actively participates in CARF conformance and the state audit process.
• Conducts the treatment team on a regular basis to ensure the highest level of patient care. Ensures all at risk for discharge patients are evaluated and specific plans are established.
• Sets and communicates the local business plan by quarter for the center and the onsite team.
• Monitors key performance indicators, evaluates trends, establishes goals, and monitors progress to established goals.
• Responsible for profit and loss of the center and drives results with self pay and third party patients.
• Responsible for accurate collection of patient financial responsibility and accountability (including co-pays, deductibles, and financial contracts).
• Prepares and submits annual, quarterly, monthly, weekly and daily reports as necessary.

Essential Qualifications:

• Education/Licensure/Certification:
  • Education, Licensure and/or Certification needed per individual state requirements.
• Required Knowledge:
  • General Knowledge of Substance Abuse or treatment of Addiction, and management, Knowledge and understanding of applicable state and Federal Laws.
  • General Knowledge of Practice Manager and Site Director front office responsibilities.
• Experience Required:
  • Minimum of three (3) years of experience in Human Services and or any of the following fields: substance abuse, psychology, sociology, counseling, healthcare practice management or another related field.
  • One (1) year of management experience unless specifically outlined by State regulations.
  • Multi-unit healthcare experience preferred.

Colonial Management Group, LP./New Season provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job or State Requirements

Minimum of either a master's degree in any field or a bachelor's degree and two years work experience in a related healthcare field