Program Director

Dungarvin; Tacoma (WA); On-site; USD 60,000 - 67,000; Full time

Benefits offered by this job

Starting wage $29.00

Location Tacoma, WA

Cell phone stipend

Medical, Vision & Dental Insurance

401(k) with employer match

Paid time off (PTO)

Paid training and orientation

Growth opportunities

Employee Referral Program

Employee Assistance Program

Pet Insurance

Life Insurance

Flex Spending / HSA

Job summary

Dungarvin is seeking a Program Director to lead its Supported Living Services. You will supervise DSP teams, ensure high‑quality care, and create a nurturing, compliant living environment that promotes resident independence and well‑being.

You will coordinate programming, manage budgets, complete records, and participate in licensing reviews while fostering a person‑centered culture and strong staff development.

Qualifications

• 3+ years of supervisory or management experience in human services or a related setting.
• Bachelor’s degree in human services, social work, psychology, education, or related field (or equivalent experience).
• Valid Driver's License.
• Strong leadership and organizational skills.
• Knowledge of regulatory requirements and compliance in disability services.
• Commitment to person-centered practices.
• Excellent communication, reading, and writing skills.

Responsibilities

• Coordinate the development, implementation, scheduling, operation, and evaluation of all residential programming assigned.
• Train, supervise, and evaluate a team of direct support professionals (DSPs); motivate and provide feedback to staff members.
• Cultivate a work environment that prioritizes teamwork, cooperation, and safety.
• Staff scheduling.
• Ensure compliance with applicable regulations, policies, and procedures.
• Develop and implement individual support plans (ISP) goals, behavior support plans (BSPs), or other support documents, ensuring services provided align with residents' preferences, needs, and goals.
• Maintain a safe and healthy living environment for residents; conduct regular inspections and assessments to identify and address potential risks.
• Manage program budgets.
• Maintain accurate and up-to-date records and program-related documentation.
• Participate in licensing reviews, self-assessments, and collaborate with Directors and key stakeholders on plans for improvement.
• Monitor and evaluate the quality of services provided. Implement quality improvement initiatives and participate in internal and external audits or reviews.
• Provide direct care as needed in programs.
• Interact with individuals we serve in a manner that shows respect, promotes dignity, boosts self-esteem, and empowers personal choice.

Skills

Supervisory experience

Leadership

Communication skills

Education

Bachelor's degree in human services/related field

Equivalent experience

Job description

At Dungarvin, we are more than a provider of support services—we’re a mission-driven team rooted in respect, response and choice. Since 1976, we’ve been dedicated to meeting people where they are - providing person-centered supports that allow individuals with intellectual/developmental disabilities and/or complex medical needs to live as independently as possible.

Our team is united by a shared commitment to making a real difference, and we encourage you to embrace this opportunity to impact someone’s life!

Company Perks/Benefits:

• Starting Wage: $29.00(The rate of pay and pay scale provided for this position are based on title and geographical location) Full Range Scale $29.00-$32.30
• Monday - Friday (some On-call duties apply)
• Location: Tacoma, WA
• Cell phone stipend
• Medical, Vision and Dental Insurance for eligible employees
• Supplemental Insurance
• Flex Spending and HSA Accounts for eligible employees
• Pet Insurance
• Life Insurance for eligible employees
• 401 K plan with up to 3% employer match for eligible employees
• PAID TIME OFF (PTO) for eligible employees
• Growth and Development Opportunities
• Employee Referral Program
• Employee Assistance Program
• National Brand Discounts
• PAID training and orientation

Who we are:

At Dungarvin, we are more than a provider of support services—we’re a mission-driven team rooted in respect, response and choice. Since 1976, we’ve been dedicated to meeting people where they are - providing person-centered supports that allow individuals with intellectual/developmental disabilities and/or complex medical needs to live as independently as possible.

Our team is united by a shared commitment to making a real difference, and we encourage you to embrace this opportunity to impact someone’s life!

Company Perks/Benefits:

• Starting Wage: $29.00(The rate of pay and pay scale provided for this position are based on title and geographical location) Full Range Scale $29.00-$32.30
• Monday - Friday (some On-call duties apply)
• Location: Tacoma, WA
• Cell phone stipend
• Medical, Vision and Dental Insurance for eligible employees
• Supplemental Insurance
• Flex Spending and HSA Accounts for eligible employees
• Pet Insurance
• Life Insurance for eligible employees
• 401 K plan with up to 3% employer match for eligible employees
• PAID TIME OFF (PTO) for eligible employees
• Growth and Development Opportunities
• Employee Referral Program
• Employee Assistance Program
• National Brand Discounts
• PAID training and orientation

Job Description

What You Get To Do:

The Program Director is a keyposition that is responsible for providing leadership and management of Dungarvin’s Supported Living Services. As the Program Director (PD), your role is vital in creating a nurturing and inclusive environment that promotes the well-being and independence of our residents.Your organizational and leadership skills will be essential in ensuring the smooth functioning of the program and the delivery of high-quality care and support.

• Coordinate the development, implementation, scheduling, operation, and evaluation of all residential programming assigned.
• Train, supervise, and evaluate a team of direct support professionals (DSPs); motivate and provide feedback to staff members.
• Cultivate a work environment that prioritizes teamwork, cooperation, and safety.
• Staff scheduling.
• Ensure compliance with applicable regulations, policies, and procedures.
• Develop and implement individual support plans (ISP) goals, behavior support plans (BSPs), or other support documents, ensuring services provided align with residents' preferences, needs, and goals.
• Maintain a safe and healthy living environment for residents; conduct regular inspections and assessments to identify and address potential risks.
• Manage program budgets.
• Maintain accurate and up-to-date records and program-related documentation.
• Participate in licensing reviews, self-assessments, and collaborate with Directors and key stakeholders on plans for improvement.
• Monitor and evaluate the quality of services provided. Implement quality improvement initiatives and participate in internal and external audits or reviews.
• Provide direct care as needed in programs.
• Interact with individuals we serve in a manner that shows respect, promotes dignity, boosts self-esteem, and empowers personal choice.

Qualifications

What Makes You a Great Fit:

• Bachelor’s degree in human services, social work, psychology, education, or a related field (or equivalent experience).
• 3+ years of supervisory or management experience in human services or a related setting.
• Valid Drivers License
• Strong leadership skills with the ability to coach, mentor, and support a diverse team.
• Solid understanding of regulatory requirements and compliance in disability services.
• Strong organizational skills with the ability to prioritize and manage multiple responsibilities.
• Commitment to person-centered practices and empowering the individuals served.
• Good communication is key in this role. You’ll rely on your reading, writing, and communication skills to document care, follow support plans, and collaborate with both internal and external team members.

Additional Information

Dungarvin believes that diversity and inclusion make our organization stronger. Together, we're working to create a culture that supports our employees and the people we serve. We are an equal opportunity employer.

#EMWIJ

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