Program Director

Argus Community, Inc.; New York (NY); Vor Ort; USD 85.000 - 90.000; Vollzeit

Zusammenfassung

Argus Community, Inc. is seeking a Program Director in New York, NY to provide clinical and operational leadership for the Comprehensive Outpatient Program with OTP. The role ensures regulatory compliance, policy implementation, and coordination between staff and the VP for Outpatient Services.

It requires strong leadership to oversee all program aspects and maintain high-quality care. The Program Director will manage billing, reporting, and QA, supervise staff, and coordinate with medical

Qualifikationen

• Licensed clinician with supervisory credentials and OTP knowledge.
• Minimum 4 years of supervisory/administrative experience.
• Experience in MAT services, especially methadone.
• Proficient with EHR systems and documentation.
• Completion of the 30-hour Clinical Supervision Foundations training.
• Knowledge of OTP standards and related regs (SAMHSA/OASAS/SOTA/DEA).
• Familiarity with Central Registry processes.
• Understanding of OTP billing practices.
• Strong leadership and organization abilities.
• Compassionate approach to recovery support.
• Effective communication and collaboration abilities.

Aufgaben

• Oversee day-to-day clinic operations under relevant regulations.
• Ensure staff compliance with Argus Community policies and manuals.
• Act as account administrator for regulatory bodies and suppliers.
• Ensure central registry management and patient documentation.
• Oversee terminations and discharge procedures per policy.
• Oversee program billing and revenue accuracy.
• Generate weekly productivity reports and drive improvements.
• Train MAT and care coordination staff in telemedicine.
• Monitor quality metrics and address gaps in care.
• Coordinate comprehensive care plans with behavioral and medical teams.

Kenntnisse

Leadership

Communication

Collaboration

Compassion

Organizational skills

OTP regulations

EHR experience

Supervisory experience

MAT services

Central Registry

Billing understanding

Clinical Supervision training

Ausbildung

LCSW/LMSW/LMHC and/or CASAC Master, required

4 years supervisory and administrative experience

MAT services experience (methadone)

Adept with electronic health records (EHR)

30-hour Clinical Supervision Foundations training

Knowledge of OTP standards and SAMHSA/OASAS/SOTA/DOHMH/DEA

Familiarity with Central Registry

Billing practices for OTP services

Leadership and organizational skills

Compassionate recovery support

Effective communication and collaboration

Jobbeschreibung

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Program Director

Full Time Management New York, NY, US

2 days ago Requisition ID: 1191

Salary Range: $85,000.00 To $90,000.00 Annually

Job Title:Program Director

Department:Argus Community Comprehensive Outpatient Program w/OTP

Reports To:Vice President for Outpatient Services

Location: 507 W. 145th St, NY, NY 10031

Job Summary:

The role of Program Director (PD) is performed on a full-time basis and is designed to provide clinical and operational leadership, direction, and coordination in the provision of clinical care and treatment services. The PD acts as the leadership voice for the program and as liaison between the staff and the Vice President for Outpatient Services. The PD assumes responsibility for all applicable Federal, State, and City regulations for the program. The PD manages all aspects of the program, including the implementation of policies and procedures in accordance with OASAS regulatory and JCAHO standards. The PD must demonstrate strong leadership skills in enforcing the rules and regulations that govern the program.

Primary Duties & Responsibilities include, but are not limited to:

• Oversee day-to-day clinic operations in accordance with OASAS Part 800, 814, & 822 regulations.
• Ensure all program staff performs their duties in accordance with the Argus Community Inc. Policies and Procedures manual, as well as the Outpatient Center operating manual.
• Act as account administrator for DEA, SAMHSA, Joint Commission, OASAS & SOTA, and medication suppliers, keeping accounts current and compliant.
• Ensure compliance with Central Registry management, reporting and patient documentation.
• Oversee emergency and non-emergency terminations and compliance with hearing procedures according to OTP Involuntary Termination/ Administrative discharge policy.
• Oversee program billing, ensuring that billing is complete and accurate.
• Generate weekly productivity reports for review with the VP of OP Svcs and develop and implement productivity improvement plans.
• Ensure MAT staff and care coordination staff are trained in telemedicine.
• Monitor data to address quality measures, trends or potential improvement opportunities including provider issues, care gaps and patient need.
• Ensure that patients receive appropriate treatment services as well as ancillary services, including, but not limited to, medical, mental health, housing, domestic violence, legal, gambling, tobacco cessation, employment and educational/vocational services.
• Audit the accurate and timely submission or review of participant records for compliance with OASAS regulations including, intake, screening and evaluation, treatment planning, progress notes, medical and legal documentation, pending admissions and discharges, referrals, utilization reviews, and coordination of care.
• Ensure program staff coordinate exchange of information between behavioral and medical health providers to develop comprehensive care plans.
• Utilize quality improvement tracking tools, initiate QI initiatives, and run PDSAs to ensure program goals and deliverables are met.
• Oversee Case Conferencing for complex cases.
• Facilitate MOU's, Linkages, and CBO’s with other service providers.
• Supervise the Assistant Program Director in conducting weekly Interdisciplinary Team meetings and Case Conferences.
• Participate in quarterly Quality Improvement committee meetings.
• Participate in management team meetings as scheduled, focusing on concerns related to program activity, service delivery, census management, and client and/or staff issues.
• Collaborate with the Medical Director and Medical Consultants.
• Monitor & track admission/discharge trends; implement appropriate performance improvements when applicable.
• Maintain documentation of all program staff supervision for monthly review by the VP for OP Svcs.
• Submit timely performance appraisals and evaluations for direct reports.
• Remain current on all state and local regulations/policies governing clinic operations.
• Oversee all reporting for HRSA, PHS, OASAS, DEA, DOH and internal reporting monthly and as required
• Participate in external meetings, coalitions and trainings as needed.
• Perform other duties as assigned by the VP for OP Services and/or Executive Staff.

Qualifications/Criteria/Education:

• LCSW/LMSW/LMHC and/or CASAC Master, required
• A minimum of 4 years supervisory and administrative experience, required
• Experience in MAT services, especially methadone.
• Adept working in an electronic heath record (EHR)
• Completion of the 30-hour Clinical Supervision Foundations training
• Knowledge of OTP standards and SAMHSA, OASAS, SOTA, DOHMH, and DEA regulations
• Familiarity with use of Central Registry
• Understanding of insurance coverage and billing practices for OTP services
• Strong leadership and organizational skills
• Compassion and dedication to supporting individuals on their recovery journey
• Effective communication and collaboration abilities