Program Director

JusticePoint; Marquette (MI); On-site; USD 85,000 - 110,000; Full time

Job summary

JusticePoint in Marquette, Michigan is seeking a Program Director to lead the Pretrial Service Program(s) in the Upper Peninsula. This role oversees staff, ensures program activities are documented, and ensures contractual obligations are met while coordinating with the administration team.

The position requires hands-on problem solving, staff recruitment, training, and ongoing quality assurance to drive performance outcomes across counties. Travel to other counties for meetings may be required.

Qualifications

• Master’s Degree in Criminal Justice, Social Work, Behavioral Sciences, or related field.
• Certification in Pretrial Services within one year of employment.
• Management experience in pretrial, criminal justice, or human services.
• Ability to work with individuals from diverse backgrounds.
• Knowledge of community mental health and AODA resources.
• Proficiency in Microsoft Office (Word, Outlook, Excel, PowerPoint).

Responsibilities

• Ensure adequate staffing to fulfill contract obligations through recruitment, hiring, and training of program staff.
• Create, review, and update staff training policy, procedure, and training manuals.
• Ensure court reports, program policies, and quality assurance policies are updated and strictly adhered by staff.
• Maintain and improve all forms and documents needed to operate and track case outcomes and services.
• Provide ongoing review and quality assurance for case management services, casework documentation, and court reports.
• Complete and provide reports to all funding sources as required in the contract for services.
• Other duties as assigned.

Skills

Communication skills

Organizational skills

Attention to detail

Independent work

Education

Master’s Degree in Criminal Justice, Social Work, Behavioral Sciences, or related field

Bachelor’s degree with equivalent managerial experience

Tools

Microsoft Office

Job description

The Program Director is responsible for the day-to-day management and operation of the Pretrial Service Program(s) in the Upper Peninsula of Michigan. This position is located in Marquette, Michigan, but involves limited travel to other counties for meetings and program oversight. This individual is responsible for supervising and directing staff in the provision of court and defendant services, ensuring program activities and services are documented, and fulfilling contractual obligations. The Program Director will work both independently and in unison with the administration team in recruiting, hiring, training, and ensuring the program and staff meet established performance outcomes.

This is an expanding position and requires a creative and flexible individual to problem solve and develop solutions to emerging issues.

Responsibilities

• Ensure adequate staffing to fulfill contract obligations through the oversight of recruitment, hiring, and training of program staff


• Create, review, and update staff training policy, procedure, and training manuals


• Ensure court reports, program policies, and quality assurance policies are updated and strictly adhered by


• Maintain and improve all forms and documents needed to operate and track case outcomes and services


• Provide ongoing review and quality assurance for case management services, casework documentation, and court reports


• Complete and provide reports to all funding sources as required in the contract for services


• Other duties as assigned

Qualifications & Competencies

• Master’s Degree in Criminal Justice, Social Work, Behavioral Sciences, or related field, or a bachelor’s degree in one of these fields and equivalent managerial experience in criminal justice or human services


• Must obtain Certified Pretrial Services Professional certification within one year of employment


• Applied knowledge and understanding of mental illness, substance abuse, and the effects of poverty on various socioeconomic groups


• Working knowledge of community mental health and AODA treatment resources


• Prior experience in management and staff supervision in pretrial, criminal justice, or human services program


• Prior experience working with individuals from diverse economic, racial, and ethnic backgrounds


• High level of proficiency in as Microsoft Office (Word, Outlook, Excel, and PowerPoint).


• Ability to communicate professionally & accurately, both orally and written


• Organized, attentive to detail, work independently


• Pass a pre-employment background check


• Valid driver’s license and automobile with insurance


• Ascribe to & champion The Difference Principles

JusticePoint is an Equal Opportunity Employer