Program Director

Youth Advocate Programs Inc.; Indianapolis, Northern (IN, KY); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical/Prescription

Vision

Short Term Disability

403(b) Retirement Savings Plan.

Paid time off

Paid Holidays

Employee Assistance Program (EAP)

Pet Insurance

Direct Deposit

Weekly pay

Job summary

Youth Advocate Programs, Inc. seeks a Program Director to lead Marion County’s youth services, manage staff and budgets, and ensure high-quality wraparound support.

You will oversee intake, service planning, and compliance with contracts, while building partnerships with schools, vendors, and community stakeholders to sustain impact. This full-time role requires strong leadership, strategic thinking, and a commitment to equitable services for youth and families.

Qualifications

• Master's degree in Social Work, Psychology, Counseling or related field preferred
• Bachelor's degree with commensurate experience may be considered
• Minimum 1 year of experience managing staff and budgets
• Experience in a community-based or human service program preferred
• Strong leadership, communication, and organizational skills
• Proficient in Microsoft Office Suite; EHR experience a plus
• Reliable transportation, valid driver's license, and current auto insurance
• Bilingual (e.g., Spanish) skills a plus

Responsibilities

• Oversee intake, assessment, and service planning with participants, families, and referral sources
• Ensure wraparound, strength-based service plans are developed and implemented
• Monitor service delivery to align with participant goals, outcomes, and contracts
• Ensure services are properly authorized by referring authorities or payors
• Recruit, hire, train, and supervise direct service and administrative staff

Skills

Leadership

Communication skills

Organizational skills

Bilingual (Spanish)

Education

Master's degree in Social Work, Psychology, Counseling

Bachelor's degree with commensurate experience

Tools

Microsoft Office Suite

Electronic health record system

Job description

The Program Director is responsible for guiding all aspects of program operations, including service delivery, staff supervision and development, and fiscal management. You will play a critical role in ensuring that participants receive effective, responsive support while maintaining strong relationships with referring authorities and community stakeholders.

This position is ideal for a strategic, mission-driven leader who is passionate about supporting youth and families and excels in managing programs, developing teams, and driving positive outcomes.

Status:Full-Time Salary FLSA Classification:Exempt

Summary of the Position: The Program Director is responsible for the overall administration and performance of the Marion County program, including participant services, personnel management, and budget oversight. This role ensures high-quality, strength-based service delivery using a wraparound model, while maintaining full compliance with contractual, regulatory, and organizational requirements.

Specific Tasks Include:

• Oversee intake, assessment, and service planning processes, including interviewing participants, families, and referral sources.
• Ensure individualized service/treatment plans are developed and implemented using a strength-based, wraparound approach.
• Monitor service delivery to ensure alignment with participant goals, program outcomes, and contractual obligations.
• Ensure all services are properly authorized/re-authorized by referring authorities or third-party payors.
• Ensure participants receive the required hours, services, activities, and supports as specified by contracts
• Oversee revisions to service plans based on evolving participant needs and case review
• Recruit, hire, train, and supervise direct service and administrative staff in accordance with organizational policies and contractual requirements.
• Ensure staff meet all qualifications set by referring authorities and funding sources.
• Provide ongoing training, coaching, and professional development, including cross-training opportunities; lead regular staff meetings.
• Foster a collaborative, high-performing team environment focused on quality service delivery.
• Support staff in creative problem-solving to meet participant and family needs.
• Ensure services address education, employment, social, and other life domains.
• Facilitate access to community resources and professional supports.
• Oversee discharge planning, ensuring sustainable community linkages for participants and families post-service.
• Ensure timely and accurate completion of all documentation, reports, billing, and data entry requirements.
• Monitor adherence to required timelines, deliverables, and performance standards
• Coordinate submission of administrative, fiscal, and programmatic reports to internal and external stakeholders.
• Maintain readiness for audits, reviews, and compliance monitoring.
• Manage the program within established budget parameters and ensure fiscal responsibility.
• Identify opportunities for program growth, expansion, and innovation.
• Cultivate and maintain relationships with referral sources, community partners, and stakeholders to support program sustainability.

Qualifications/Requirements:

• Master's degree in Social Work, Psychology, Counseling, or a related field is preferred (or equivalent combination of education and experience, where applicable)
• Bachelor's degree with commensurate experience may be considered.
• Minimum 1 year of experience managing staff and budgets
• Experience in a community-based program or human service program is strongly preferred.
• Strong leadership, communication, and organizational skills.
• Proficient in Microsoft Office Suite; Experience using an electronic health record system is a plus.
• Reliable transportation, valid driver's license, and current auto insurance is required.
• Bilingual (e.g., Spanish) skills a plus.

Benefits Available:

• Medical/Prescription
• Vision
• Short Term Disability
• UNUM Supplemental Insurance
• Employee Assistance Program (EAP)
• Pet Insurance
• Paid time off.
• Paid Holidays
• 403(b) Retirement Savings Plan.
• Pet Insurance
• Direct Deposit
• Weekly pay

Youth Advocate Programs, Inc. is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment based on individual merit, skills, and qualifications, without regard to race, age, color, ancestry, national origin, religion, sex, military or veteran status, or disability or any other status protected by the laws or regulations in the locations where YAP operates. YAP will not tolerate discrimination or harassment based on any of these characteristics.

Travel Required

Yes . Travel through Marion County and Surrounding Areas

Skills

Preferred

Strong Communication Skills

Intermediate

Basic Computer Skills

Intermediate

Behaviors

Preferred

Leader

Leader: Inspires teammates to follow them

Dedicated

Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

Preferred

Ability to Make an Impact

Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Education

Preferred

Masters or better.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.