Program Director

NECCO (ED Necco & Associates Inc.); Cincinnati, Northern (OH, KY); Hybrid; USD 90,000 - 130,000; Full time

Job summary

NECCO (ED Necco & Associates Inc.) seeks a Program Director of Intensive Home-Based (IHBT) Services to lead clinical program operations, ensure fidelity to the IHBT model, and collaborate with OhioRISE care coordinators, schools and partners. The role focuses on growth, performance and ensuring quality outcomes across in-home and community services.

Responsibilities include supervising staff, managing referrals and authorizations, coordinating with billing, and driving data-driven improvements

Qualifications

• Must be 21 years or older.
• Ohio: LISW, LPCC, IMFT; Kentucky: LPCC, LCSW.
• Minimum 3 years’ experience in child mental health.
• Proficiency in computer and documentation systems.
• Valid driver’s license with 100/300/100 auto insurance.
• Pass all required criminal background checks.
• Willingness to travel and participate in training.

Responsibilities

• Provide supervision and coaching for clinical program staff.
• Build and maintain relationships with OhioRISE and referral sources.
• Use data to drive Balanced Scorecard initiatives.
• Train and support staff in hospital coordination and referral processes.
• Monitor and coach staff on productivity and caseloads.
• Provide clinical or billing supervision as needed.
• Conduct performance reviews and set measurable goals.
• Promote program growth through community outreach and referrals.
• Ensure IHBT fidelity, documentation, and compliance.

Skills

Leadership

Communication

Organizational skills

Staff coaching

Data-driven

Team collaboration

Education

Bachelors in Human Services

Masters degree preferred

Tools

Computer proficiency

Documentation systems

Job description

We are a social enterprise that is actively changing the face of child welfare and are constantly searching for talented, purpose-driven professionals to join our community. We are a group of happy warriors, courageous mutants, and passionate pragmatists. Come join our island of misfit toys!

Position Summary:

Necco has an opportunity for a career as a Program Director of Intensive Home-Based (IHBT) Services. This is an exciting position where no one day is the same! The Program Director is responsible for overseeing day-to-day program operations, ensuring high-quality service delivery, maintaining fidelity to the IHBT model, and achieving positive clinical and financial outcomes. The Program Director will foster collaboration with OhioRISE Care Coordinators, schools, and community partners to support youth and families with in-home and community-based services.

You should be accurately described as:

A happy warrior who thrives on leading from the front with strategic thinking. A solid communicator in search of decisions that deliver real results. A problem-solver, financial steward, and one who excels at collaboration. Ridiculously passionate about the company’s success, growth, and program quality.

The candidate selected will be responsible for the following:

Leadership, Growth and Development

• Provide supervision and coaching for clinical program staff
• Build and maintain relationships with OhioRISE and other referral sources
• Use data to drive initiatives aligned with Balanced Scorecard objectives
• Train and support staff in hospital coordination and referral processes
• Monitor and coach staff on productivity expectations and caseloads
• Provide clinical and/or billing supervision as needed
• Conduct performance reviews and set clear, measurable goals
• Assign mentors and provide professional development opportunities
• Provide clinical coverage during staff PTO to ensure service continuity
• Model and enforce Necco’s culture and values across the team
• Encourage learning through "fail forward" growth mindset
• Promote program growth through community outreach and referral development

Performance& Operations

• Manage service authorizations and resolve held claims to ensure reimbursement
• Screen incoming referrals for program fit and eligibility
• Oversee the development and review of client treatment plans
• Approve service plans and ensure alignment with IHBT model
• Complete IHBT leadership training and maintain certification
• Ensure 24/7/365 clinical on-call rotation for IHBT client needs

Quality Assurance & Risk Management

• Maintain strict adherence to the IHBT fidelity model and documentation standards
• Participate in audits and quality review processes at the state and agency level
• Ensure compliance with Medicaid, licensing, and agency policies
• Collaborate with legal and compliance teams regarding subpoenas and court records
• Report all critical incidents promptly to state leadership
• Uphold ethical and legal obligations including mandated reporting
• Maintain thorough, accurate, and timely clinical documentation
• Practice ruthless pragmatism
• Engage in peer to peer feedback
• Know and live the Necco Corporate Culture Principles
• Embody the three essential virtues of humble, hungry and smart
• Drive your Individual Performance Scorecard
• Adhere to and contribute to the Necco meeting structure

Position Qualifications:

• 21 years of age or older
• Ohio: LISW, LPCC, IMFT
• Kentucky: LPCC, LCSW
• Minimum of three years’ experience in mental health treatment of children with emotional or behavioral disabilities and their families
• Proficiency in computer and documentation systems
• Strong organizational, communication, and leadership skills
• Valid driver’s license with 100/300/100 auto insurance coverage
• Ability to pass all required criminal background checks
• Willingness to travel and participate in training

At Necco, we value diversity and are committed to creating an inclusive and equitable work environment. We embrace individuals of diverse backgrounds, experiences, and perspectives. We believe that a diverse team fosters innovation and creativity, and we actively seek candidates from all races, ethnicities, religions, genders, sexual orientations, abilities, and ages to join our organization. We are dedicated to providing equal opportunities for employment and advancement to all qualified individuals, and we encourage applicants of all backgrounds to apply.

Qualifications

Education

Required

Bachelors or better in Human Services.

Preferred

Masters or better.

Licenses & Certifications

Required

Auto Insurance

Background Checks by St

Drivers License

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.