Program Development Specialist

Zimmer Biomet; Detroit (MI); On-site; USD 85,000 - 95,000; Full time

Job summary

Zimmer Biomet in the United States is seeking a Program Development Specialist to lead training for surgeons, OR staff, and facility teams, focusing on ROSA One Brain System. You will collaborate with hospital stakeholders, sales colleagues and implant teams to onboard and drive system utilization.

The role emphasizes on-site demonstrations, program launches, and ongoing support, with up to 80% travel. A background in engineering or neuroscience/biology and 2+ years in customer-facing roles with

Qualifications

• Proven ability to train surgeons, staff and administrators on robotic systems.
• Excellent communication and organizational skills.
• Ability to work independently and adapt schedules to business needs.

Responsibilities

• Lead surgical teams through training pathways for ZB ROSA One Brain System.
• Develop support plans with hospital staff to launch and promote robotic programs.
• Provide on-site product demonstrations and educational initiatives for local markets.
• Install new systems, perform preventive maintenance and troubleshoot per established procedures.
• Follow QA documentation and internal communication policies.
• Support MedEd events as required.

Skills

Interpersonal communication

Presentation skills

Results-driven

Education

Bachelor's/Master's in Engineering or Neuroscience/Biology

Job description

What You Can Expect

Program Development Specialist

At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.

As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talent team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels included, respected, empowered and recognised.

At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.

As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talent team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels included, respected, empowered and recognised.

The Program Development Specialist builds successful programs by aligning with key Hospital and Facility stakeholders (including surgeons, OR and other facility staff as necessary), sales colleagues, and local implant teams to onboard and subsequently drive system utilization of ZB products (focusing mainly on the ROSA One Brain System).

How You'll Create Impact

• Lead surgical teams through training pathways designed to educate and train surgeons, staff, and administrators on ZB systems/products
• Using available tools/resources/materials, develop support plans with hospital administrators, surgeons, and staff to launch, promote, and develop robotic programs
• Provide on site support for product demonstrations and educational initiatives to build local and regional market awareness
• Perform new system installations, preventative maintenance, and troubleshooting and repair for installed ZB systems/products following established processes
• Follow all internal communication and documentation policies (QA).
• Responsible for key administration duties
• Promote the highest levels of customer satisfaction through the timely response of customer inquiries, clear and effective communications, and professional appearances.
• Attend product trade shows and annual trainings as required
• Provides support for MedEd events as required

This is not an exhaustive list of duties or functions and might not necessarily comprise all of the essential functions for purposes of the Americans with Disabilities Act.

What Makes You Stand Out

• Proven track record of achieving strong results
• Strong interpersonal and communication skills
• Strong presentation and demonstration skills

Your Background

• B.S. in Engineering or M.S/Ph.D in Neuro or Biological Science with 2+ years experience of field support, engineering, or other customer facing function with a medical device company preferred.
• Equivalent years of experience and education will be considered.
• Excellent communication, organizational and customer relation skills
• Ability to work without specific direction on daily activities
• Ability to determine one’s own schedule based on business needs
• Ability to apply technical knowledge to solve varied and complex problems, potentially ones not previously encountered

Expected annual salary: $85,000 - $95,000 + bonus

Physical Requirements

Travel Expectations

Up to 80%

EOE/M/F/Vet/Disability

EOE/M/F/Vet/Disability