Program Data & Eligibility Specialist (Hybrid)

Illinois Network of Child Care Resource & Referral Agencies; Bloomington (IL); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive wages

Medical, Dental, Vision, Life

Competitive 403(b) retirement plan

Paid Time Off: 13 days PTO + 12 sick +

11 paid holidays

Tuition reimbursement up to $2,500

Language learning stipend $1,000

Flexible work hours

Hybrid work environment

Job summary

INCCRRA, the Illinois Network of Child Care Resource & Referral Agencies, seeks a Professional Development Program Specialist to manage program documentation, determine eligibility, and guide participants with accuracy and service excellence.

The role emphasizes data integrity, organized workflow, and clear communication with program participants and stakeholders. Hybrid work environment with comprehensive benefits.

Qualifications

• Completion of four years of high school or equivalent, plus two years of college or graduation from a two-year technical college with an associate degree
• OR more than 3 months and up to 12 months of relevant experience.

Responsibilities

• Receive and process program documentation and accurately enter information into the appropriate data tracking systems.
• Review documentation for completeness and accuracy and resolve documentation issues as needed.
• Communicate and correspond with Professional Development Program participants regarding program requirements, documentation, and eligibility.
• Maintain accurate and timely case notes and participant records.
• Determine coursework eligibility in accordance with established program requirements and processes.
• Meet established department standards for accuracy and productivity.
• Maintain confidentiality of participant and program information.

Skills

Detail-oriented

Organized

Customer service

Data entry

Microsoft Office

Education

High school diploma or equivalent

Associate degree / two years of college

Tools

Microsoft Office Suite

Data tracking systems

Job description

INCCRRA, the Illinois Network of Child Care Resource & Referral Agencies, seeks a Professional Development Program Specialist to manage program documentation, determine eligibility, and guide participants with accuracy and service excellence.

The role emphasizes data integrity, organized workflow, and clear communication with program participants and stakeholders. Hybrid work environment with comprehensive benefits.