Program/Data Analyst

Client First Technologies; United States; Remote; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive benefits

Remote work

Collaborative culture

Job summary

Client First Technologies Inc. seeks a Program/Data Analyst to support a federal government customer in managing large EA licensing, utilization, entitlement, and product research. This full-time, remote role focuses on analytics and governance across the Microsoft licensing stack.

The ideal candidate will develop dashboards and reports, present findings to technical and executive leadership, and help optimize licensing strategies for cost efficiency within enterprise agreements.

Qualifications

• Bachelor's degree in mathematics, information systems or related discipline is required.
• Minimum of five years of experience is required.
• Ability to present technical findings to both technical and executive audiences.
• Experience conducting license/utilization trend analysis in an enterprise Microsoft environment is preferred.
• Familiarity with Microsoft entitlement and feature research processes.
• Working knowledge of Microsoft Admin Center and Entra ID administration is preferred.

Responsibilities

• Track identity, licensing, and entitlement status across the enterprise tenant.
• Administer and monitor the Microsoft Admin Center and Entra ID environment in support of EA governance.
• Develop dashboards and reports to meet business, data and technical requirements for EA processes.
• Conduct data analysis including license/entitlement utilization and trend analysis of Microsoft product licensing and usage.
• Research entitlement management options and evaluate underused or unused features for cost-recovery opportunities.
• Research new Microsoft product offerings and viable alternatives, assessing fit against customer requirements.
• Validate and maintain product/license reference data tables, including additions and corrections.
• Prepare and deliver technical domain presentations translating usage and licensing data into actionable findings for leadership.
• Recommend adjustments to the software licensing mix based on utilization findings to leadership.
• Maintain SLA tracking and security/compliance posture reporting for the Microsoft EA.

Skills

Presentation of findings

License/utilization analysis

Microsoft entitlement research

Microsoft Admin Center / Entra ID

Education

Bachelor's degree in mathematics, information systems or related discipline

Tools

Microsoft Admin Center

Entra ID

Job description

Client First Technologies currently is seeking a Program/Data Analyst to join our diverse team of technical professionals to support our federal government customer in managing large enterprise license agreements. Our ideal candidate will provide focused analytical support to help optimize the customer's enterprise agreements (EA), including licensing utilization, entitlement management, and product research. Successful candidates are motivated self-starters who thrive in a dynamic, team-based environment.

This is a full-time, remote position.

CFT offers a competitive benefit package and collaborative work environment with a strong company culture. Veterans and military spouses are encouraged to apply.

Requirements

Responsibilities

• Track identity, licensing, and entitlement status across the enterprise tenant
• Administer and monitor the Microsoft Admin Center and Entra ID environment in support of EA governance
• Develop dashboards and reports to meet business, data and technical requirements associated with implementation of Enterprise Agreement (EA) processes
• Conduct data analysis including license/entitlement utilization and trend analysis of Microsoft product licensing and usage across the enterprise
• Research entitlement management options and evaluate underused or unused features for cost-recovery opportunities
• Research new Microsoft product offerings and viable alternatives, assessing fit against customer's functional requirements
• Validate and maintain product/license reference data tables, including additions and corrections
• Prepare and deliver technical domain presentations translating usage and licensing data into actionable findings for customer leadership
• Recommend adjustments to the software licensing mix based on utilization findings to customer leadership
• Maintain SLA tracking and security/compliance posture reporting for the Microsoft EA

Qualifications

• Bachelor's degree in mathematics, information systems or related discipline required
• Minimum of five (5) years of experience
• Ability to present technical findings to both technical and executive audiences
• Experience conducting license/utilization trend analysis in an enterprise Microsoft environment preferred
• Familiarity with Microsoft entitlement and feature research processes
• Working knowledge of Microsoft Admin Center and Entra ID administration preferred

Preferred Qualifications

• Federal enterprise licensing experience preferred

Physical Demands

• Must be able to sit and stand for extended periods of time
• Occasional travel and overtime may be required

Required Clearances and Screenings

• This position is subject to a government background investigation and must meet eligibility for a position designated with Tier 1 / Low Risk sensitivity

CFT is a proud equal opportunity employer. All qualified applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. Discrimination and harassment are not tolerated.