Program Coordinator - Surgery

Children's National Hospital; Washington (District of Columbia); On-site; USD 55,000 - 70,000; Full time

Job summary

A healthcare institution in Washington, DC, seeks an experienced Program Coordinator to provide administrative support for various programs, manage budgets, and coordinate events. The ideal candidate should have a bachelor's degree and at least 3 years of program administration experience, with strong skills in time management, organization, and communication. Proficiency in Microsoft Office tools is essential for this full-time role.

Qualifications

• 3 years of experience in program administration involving academic, medical or research activities is required.
• Excellent written and verbal communication skills are needed.
• Experience in department budget and personnel administration is preferred.

Responsibilities

• Provide administrative and program support for programs and events.
• Manage budgets and monitor financial resources.
• Coordinate activities for regulatory, faculty, and staff meetings.

Skills

Time management

Organizational skills

Communication skills

Data management

Education

Bachelor's degree

Degree in Research Administration, Business Administration, Finance, Hospital Management, or Healthcare Administration

Tools

Excel

Microsoft Word

Access

PowerPoint

Job description

The Program Coordinator will provide administrative and program support to plan, implement and coordinate programs, events and educational activities, and to administer policies and procedures as well as office management.

The ideal candidate will possess :

Strong knowledge of scheduling processes.

Familiarity with insurance companies, their policies, and authorization procedures.

Excellent time management skills to handle multiple priorities.

Proficiency in data management for tracking and reporting program activities.

Strong organizational skills to ensure efficient program operations.

Minimum Education

Work requires analytical, communication and organizational skills generally acquired through completion of a bachelor's degree program (Required)

Degree in Research Administration, Business Administration, Finance, Hospital Management, or Healthcare Administration ( Preferred).

Minimum Work Experience
3 years Experience in program administration involving academic, medical or research activities to acquire skills necessary to plan, coordinate and implement a variety of program activities and events (Required)

Required Skills/Knowledge
Excellent written and verbal communication skills.
Experienced in department budget and personnel administration and communication.
Computer Skills – Excel, Microsoft Word, Access, & PowerPoint

Functional Accountabilities
Safety

• Speak up when team members appear to exhibit unsafe behavior or performance

• Continuously validate and verify information needed for decision making or documentation

• Stop in the face of uncertainty and takes time to resolve the situation

• Demonstrate accurate, clear and timely verbal and written communication

• Actively promote safety for patients, families, visitors and co-workers

• Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance

Provide Operational Oversight

• Coordinate administrative tasks consistent with workload requirements and available resources.

• Participate in specified divisional operations and systems.

• Recommend and participate in development of new processes and systems to meet departmental needs.

• Train and mentor new investigators and research staff on processes; assist with determining work assignments, schedules and priorities; provide work guidance and oversee the activities of one or more processes.

• Maintain and process employee time cards and attendance records.

Manage Budget

• Participate in the development, monitoring, and reconciliation of operating and capital budgets; (e.g., budget variance and performance reports; budgetary

• Ensure availability of data for management decision making.

Committees and Meetings

• Coordinate the Activities of the Regulatory, faculty and staff meetings; prepare meeting documentation including teleconference; assign and distribute review material; draft minutes;

• Coordinate correspondence and maintain extensive filing system.

Administrative Support

• Serve as a liaison with internal departments, investigators, and external collaborators and investigators; prepare and proof complex administrative and contractual documents, correspondence, memoranda, letters, presentations and reports; provide support with project management activities.

• Assist with updates to the website, maintain mailing lists, file logs.

• Coordinate and schedule office appointments, meetings and conferences with other CNMC departments, investigators.

• Assist with other office duties as needed.

Organizational Accountabilities
Organizational Accountabilities (Staff)
Organizational Commitment/Identification

• Anticipate and responds to customer needs; follows up until needs are met

Teamwork/Communication

• Demonstrate collaborative and respectful behavior

• Partner with all team members to achieve goals

• Receptive to others’ ideas and opinions

Performance Improvement/Problem-solving

• Contribute to a positive work environment

• Demonstrate flexibility and willingness to change

• Identify opportunities to improve clinical and administrative processes

• Make appropriate decisions, using sound judgment

Cost Management/Financial Responsibility

• Use resources efficiently

• Search for less costly ways of doing things

Safety

• Speak up when team members appear to exhibit unsafe behavior or performance

• Continuously validate and verify information needed for decision making or documentation

• Stop in the face of uncertainty and takes time to resolve the situation

• Demonstrate accurate, clear and timely verbal and written communication

• Actively promote safety for patients, families, visitors and co-workers

• Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance