Program Coordinator, Retention and Transition Programs

Trinity College Hartford Connecticut; Connecticut; On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Program Coordinator to enhance the experience of First Generation college students. This role involves operational support for innovative onboarding and retention initiatives, focusing on student engagement and success. The ideal candidate will possess strong administrative skills, a passion for helping students, and the ability to analyze data to improve program effectiveness. Join a dynamic team dedicated to fostering an inclusive environment and empowering students to thrive in their college journey. If you are resourceful, adaptable, and eager to make a difference, this opportunity is for you.

Qualifications

• 2-3 years relevant work experience in education or community settings.
• Proficiency in data analysis and excellent administrative skills.

Responsibilities

• Support operational and administrative tasks for student retention programs.
• Collaborate with campus partners to enhance student experiences.

Skills

Administrative Skills

Problem Solving

Data Analysis

Interpersonal Skills

Adaptability

Education

Associate’s Degree

Bachelor’s Degree

Tools

Excel

Tableau

Canva

Job description

Program Coordinator, Retention and Transition Programs

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply for this Job link/button.

Position Information

Title: Program Coordinator, Retention and Transition Programs

Department: Student Success

Regular or Temporary: Regular

Hours Per Week: 40

Open Date: 02/25/2025

Open Until Filled: Yes

Full or Part Time: Full Time

Position Summary

Trinity College seeks to hire a Program Coordinator for Retention Strategy and Transition Programs for a three-year position, focused on enhancing the experience of First Generation college students. The Program Coordinator will report to the Director of Retention Strategy and Transition Programs and is responsible for the operational and administrative support of an exciting, scaled-up “Trinity F1RST” initiative. This position will help lead innovative onboarding, student success, and retention efforts for Trinity’s First Gen student community.

This Coordinator will help organize, market, host, and assess programs and activities aimed at helping students navigate college transitions. They will support the development and administration of robust peer mentor cohorts and will be ‘student-facing’ including listening to and guiding students, as well as helping to train, support, and supervise peer mentors and student workers.

The Program Coordinator will curate, maintain, and analyze data to improve Institutional understanding of the student experience and effectiveness of interventions. This work is all-inclusive and ranges from problem-solving with students to preparing presentations, completing event logistics (ordering food, supplies, set-up/clean-up), and researching best practices. Regularly, the Program Coordinator will collaborate with partners across campus—Event Operations, Student & Community Life, DEI, Academic Affairs, Health & Wellness, Accessibility Resources, and Institutional Research—to connect students with key resources and initiatives to help minimize barriers to persistence, promote self-advocacy, and cultivate a skill set for college and post-grad life.

Qualifications

Knowledge, Skills & Abilities
Candidates should have successfully earned an associate’s or bachelor’s level degree and have at least 2-3 years relevant work experience. Ideal candidates will have 3-5 years’ relevant experience, including excellent administrative skills and demonstrated proficiency with mathematics/analytics. Candidates must demonstrate the ability to serve and engage with a diverse customer/audience: students, faculty, staff, alumni, families, public. The Coordinator must be adaptable and resourceful and quickly and creatively solve problems. Candidates should be student-centric, enjoy working with numbers, and be dedicated to the mission of higher education.

Education

• Associate’s Degree (required)
• Bachelor’s Degree (preferred)

Work Experience

• 1-3 years served in advisory capacity to high school or college students in education or community setting, e.g. school, camp, CBO (required)
• 3-5 years served in advisory, coaching or supervisory capacity to college students (RA, TA, Coach), e.g. college/university, boarding school (preferred)
• Dedicated to helping people feel seen/heard
• Starts with “Yes” and eager to identify options
• Ability to guide/work with students under stress
• Ability to work independently while contributing to the team environment
• High degree of accuracy and attention to detail
• Experience with quantitative data analysis and data visualization (Excel, Tableau, Canva)
• MS Office proficiency, especially Excel, plus proficiency with mathematics

Special Instructions to Applicants

All applicants must apply online by submitting their resume, cover letter and three references.

Required fields are indicated with an asterisk (*).

• Please describe how you would foster and promote an environment of diversity, equity and inclusion in this role.

  (Open Ended Question)

Required Documents

• Resume
• Cover Letter

Optional Documents