Program Coordinator – Pre-Diabetes Program (27783990)

Page Mechanical Group, Inc.; Northern (KY); Hybrid; USD 32,000 - 36,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Pharmacy benefits

Life Insurance

Disability insurance

401K matching

FSA

Employee Assistance Program

PTO & Holidays

Job summary

Moda Health is seeking a Diabetes Prevention Program Coordinator to support operation and administration for the CDC-aligned program. This full-time, remote role involves enrollment outreach, data documentation, and cross-department coordination to advance prevention goals.

Responsibilities include maintaining member progress data, reporting to CDC and internal committees, and monitoring KPIs while collaborating with the supervisor and data team. Strong DEI experience preferred.

Qualifications

• Bachelor's degree in health promotion preferred or equivalent work experience in the health care industry.
• Experience in program support, ability to track & coordinate multiple projects with extended timelines, and healthcare operations preferred.
• Excellent communication, interpersonal, and presentation skills.
• Strong cultural competence and understanding of DEI concepts to guide and inform work.
• Thorough knowledge of health behavior change theory.
• Experience with Microsoft Office products.
• Ability to learn proprietary databases and maintain confidentiality.

Responsibilities

• Supports the coordination and implementation of Diabetes Prevention Program.
• Conducts outreach and new member enrollment with Pre-D program eligible members via phone, email, mail and virtually to support member recruitment, enrollment, retention and completion of the Pre-D program.
• Assists care team with general clerical support and program operations.
• Routinely documents member progress, records and verifies the required member data for external submission (CDC, employer groups) and internal reporting.
• Develops and monitors key performance indicators including outreach, enrollment, attendance, retention, completion, disenrollment and health outcomes.

Skills

Communication skills

Interpersonal skills

Presentation skills

Collaborative work

Independent work

Cultural competence

DEI concepts

Health behavior change theory

MS Office

Database learning

Confidentiality

Program support

Project coordination

Education

Bachelor's degree in health promotion or health care experience

Tools

MS Office

Job description

Let’s do great things, together!

About Moda

Founded in Oregon in 1955, Moda is proud to be a company of real people committed to quality. Today, like then, we’re focused on building a better future for healthcare. That starts by offering outstanding coverage to our members, compassionate support to our community and comprehensive benefits to our employees. It keeps going by connecting with neighbors to create healthy spaces and places, together. Moda values diversity and inclusion in our workplace. We aim to demonstrate our commitment to diversity through all our business practices and invite applications from candidates that share our commitment to this diversity. Our diverse experiences and perspectives help us become a stronger organization. Let’s be better together.

Position Summary

Coordinate program operation and administrative tasks as needed. Provide clerical, administrative, member and team support for the Diabetes Prevention Program. The goal of the program is to prevent or delay type 2 diabetes by supporting members. Interacts with internal departments to accomplish program goals and track member progress. Helps coordinate member enrollment, quarterly check ins, and other data documentation as required by the CDC.

This is a FT WFH role.

Pay Range

$23.34- $26.26 hourly (depending on experience) Actual pay is based on qualifications. Applicants who do not exceed the minimum qualifications will only be eligible for the low end of the pay range.

Benefits

• Medical, Dental, Vision, Pharmacy, Life, & Disability
• 401K- Matching
• FSA
• Employee Assistance Program
• PTO and Company Paid Holidays

Required Skills, Experience & Education

• Bachelor's degree in health promotion preferred or equivalent work experience in the health care industry.
• Experience in program support, ability to track & coordinate multiple projects with extended timelines, and healthcare operations preferred.
• Ability to work collaboratively and independently.
• Excellent communication, interpersonal, and presentation skills.
• Strong cultural competence and understanding of the importance of using Diversity, Equity, and Inclusion (DEI) concepts to guide and inform work.
• Thorough knowledge and understanding of health behavior change theory.
• Experience with Microsoft Office products.
• Ability to learn proprietary databases and maintain confidentiality.

Preferred Requirements

• Experience in health coaching or field related to health coaching.
• Experience in health insurance.
• Speaker of both English and Spanish.
• Maintains a professional appearance and demeanor in all internal or external interactions.

Primary Functions

• Supports the coordination and implementation of Diabetes Prevention Program.
• Conducts outreach and new member enrollment with Pre-D program eligible members via phone, email, mail and virtually to support member recruitment, enrollment, retention and completion of the Pre-D program.
• Assists care team with general clerical support and program operations.
• Routinely documents member progress, records and verifies the required member data to submit externally (CDC, employer groups) and report internally to various committees, (Medical Quality Improvement Committee, Quality Steering Council, etc.), Supervisor and other leaders, as needed.
• In collaboration with the Supervisor and data team, ensures all data is submitted accurately and timely.
• Develops and monitors various key performance indicators including outreach, enrollment, attendance, retention, completion, disenrollment and health outcomes.
• Manages program calendar, emails, and telephone lines.
• Complies with all applicable laws and regulations, including those governing participant privacy and data security.
• Ability to work a flexible schedule including early mornings, over the lunch hour and early evenings to meet the needs of program participants.
• Performs other job-related duties, as assigned.

Working Conditions & Contact with Others

• Office environment with extensive close PC and keyboard work, constant sitting, and phone work. Must be able to navigate multiple screens. Work in excess of standard work week in order to meet business needs.
• Internally with all departments and subsidiary companies. Externally with various groups and banks.

Together, we can be more. We can be better.

Moda Health seeks to allow equal employment opportunities for all qualified persons without regard to race, religion, color, age, sex, sexual orientation, national origin, marital status, disability, veteran status or any other status protected by law. This is applicable to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absences, compensation, and training. For more information regarding accommodations please direct your questions to Kristy Nehler and Daniel McGinnis via [e-mail] email.