Program Coordinator or Program Specialist

Phase2 Technology; Austin (TX); On-site; USD 53,000 - 59,000; Full time

Benefits offered by this job

Competitive health benefits

Vision, Dental, Life, and Disability保险

Paid vacation and holidays

Retirement plan with employer matching

Tuition assistance

LinkedIn Learning access

Staff discount program

Free UT library access

Job summary

University of Texas at Austin seeks a Program Coordinator or Program Specialist to provide operational and administrative support across UT Works, Safety, and Career Development programs. You will coordinate logistics, documentation, and stakeholder communications to ensure smooth program delivery.

The role emphasizes training coordination, process improvement, and independence in executing program activities while aligning with UT’s standards and safety requirements.

Qualifications

• Bachelor’s degree in a relevant field, or equivalent education and experience.
• 1 year of experience providing administrative, coordination, or operational support for programs, projects, or business functions.
• Strong organizational skills with the ability to manage multiple tasks, prioritize work, and meet deadlines in a fast-paced environment.
• Effective written and verbal communication skills, with the ability to work collaboratively in a team environment with various stakeholders.
• Proficiency with standard office productivity tools (e.g., Microsoft Word, Excel, Outlook, Teams) or similar software.
• Ability to follow established processes, maintain accurate documentation, and support program activities with attention to detail.
• Willingness to learn new systems, processes, and technical concepts related to UT Works, safety, and career development programs.
• Capability to initiate and follow through on work independently.

Responsibilities

• Coordinate and support planning, scheduling, and logistics for UT Works, Safety, and Career Development program activities.
• Manage day‑to‑day program activities, schedules, documentation, and deliverables to ensure programs are implemented effectively and consistently across the organization.
• Provide team with project management support for implementing programs and projects, e.g., meetings, agendas, notes, minutes, and recaps.
• Serve as a program liaison with UEM divisions, supervisors, training partners, and program participants; maintain updates and communications.
• Coordinate and support training activities, track participation and completion, and assist with training materials development.

Skills

Organizational skills

Written communication

Verbal communication

Independent work

Education

Bachelor’s degree

Master’s degree

Tools

MS Office (Word, Excel, Outlook, Teams)

Job description

Job Posting Title: Program Coordinator or Program Specialist

Hiring Department: Utilities and Energy Management

Position Open To: All Applicants

Weekly Scheduled Hours: 40

FLSA Status: To Be Determined at Offer

Earliest Start Date: Ongoing

Position Duration: Expected to Continue

Location: AUSTIN, TX

Job Details

General Notes Who We Are We are “the power behind UT”. Utilities and Energy Management (UEM) provides reliable and cost-effective electricity, chilled water, steam, deionized water, compressed air, emergency power, and elevator services for The University of Texas at Austin. We have more than 170 employees in five divisions: Utilities Operations; Utilities Distribution; Power Systems, Controls, and Operating Technology; Finance and Administrative Services; and Engineering and Technical Services.

Who We Are Looking For

We are seeking candidates who share the following core values: Safety: Commitment to the well-being of our fellow employees, ourselves, and the campus community. Respect: Treating everyone with fairness and dignity. Integrity: Transparency, honesty, trust and ethics in our work and our relationships. Reliability: Delivery of consistent, dependable, and uninterrupted services. Teamwork: Working together through cooperation, contribution, and the sharing of our knowledge. Excellence: Setting the highest standards through innovation, collaboration, forward-thinking, and stewardship. As a member of our team, you will be part of a globally recognized district energy system that serves a top-tier research university. We strive to provide a positive workplace culture that welcomes ideas, talent and perspectives – and we look forward to hearing from you! Learn more about Utilities and Energy Management.

Your skills will make a difference. You’ll be working for a university that is internationally recognized for our academic programs and research. Your work will make a difference in the lives of Campus Operations staff, thereby enhancing the student experience. If you’re the type of person that wants to know your work has earning and impact, you’ll like working in our department and for UT Austin.

Benefits

• Competitive health benefits (employee premiums covered at 100%, family premiums at 50%)
• Voluntary Vision, Dental, Life, and Disability insurance options
• Generous paid vacation, sick time, and holidays
• Teachers Retirement System of Texas, a defined benefit retirement plan, with employer matching funds
• Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b)
• Flexible spending account options for medical and childcare expenses
• Robust free training access through LinkedIn Learning plus professional conference opportunities
• Tuition assistance
• Expansive employee discount program including athletic tickets
• Free access to UT Austin’s libraries and museums with staff ID card
• Free rides on all UT shuttle and Austin CapMetro buses with staff ID card
• For more details, please see: https://hr.utexas.edu/prospective/benefits and https://hr.utexas.edu/current/services/my-total-rewards

Must be authorized to work in the United States on a full-time basis for any employee without sponsorship.

Purpose

Program Coordinator or Program Specialist provides operational, administrative, and coordination support across three key organizational programs—UT Works, Safety, and Career Development. Program Coordinator provides coordinated administrative and operational support with a focus on assisting program logistics, documentation, training coordination, and communication while developing working knowledge of UEM programs, systems, and processes. The position works under general direction and supports program staff and stakeholders to ensure programs run smoothly and consistently. Program Specialist supports planning, execution, and continuous improvement with a focus on coordinating program activities, supporting system and process implementation, engaging with stakeholders across the organization, and ensuring accurate documentation, training coordination, and communication. The position operates with a higher level of independence, applies programmatic and technical judgment, and contributes to development and refinement of program standard, workflows, and resources.

Responsibilities

• Program Planning & Execution: Coordinate and support planning, scheduling, and logistics for UT Works, Safety, and Career Development program activities. Manage day‑to‑day program activities, schedules, documentation, and deliverables to ensure programs are implemented effectively and consistently across the organization. Provide team with project management support for implementing programs and projects, e.g., schedule and coordinate project meetings, create agendas, attend meetings, take notes, and compile and share meeting recaps/minutes. Also conduct research work and compile information as necessary.
• Stakeholder Engagement and Communication: Serve as a program liaison with UEM divisions, supervisors, training partners, and program participants. Communicate program requirements, timelines, and updates; respond to inquiries; and ensure stakeholders have accurate, timely information to support successful participation and adoption. Maintain and update program communications (email, web pages, user guides, etc.).
• Training Support: Coordinate and support training activities across UT Works, Safety, and Career Development programs. Manage logistics for in‑person and virtual sessions, track participation and completion, support instructors and facilitators, and assist with development and maintenance of training materials and guidance resources. Support development of training materials, presentations, and resources.
• UT Works Support: Support UT Works with development and maintenance of UEM‑specific standards, workflows, and reference materials related to UT Works O&M and CPPM processes. Coordinate UT Works–related equipment and resources, including mobile devices and asset tag printers. Track inventory, support basic maintenance and updates, and coordinate ordering or replacement to ensure resources are available and functional.
• Safety Program Support: Assist with coordination and documentation of safety programs and initiatives, including training support, data tracking, and communication efforts. Support continuous improvement of safety processes and help maintain compliance with UEM and University requirements.
• Career Development Program Support: Support design, coordination, and execution of career development initiatives by managing documentation, tracking activities and milestones, coordinating meetings and working sessions, and maintaining tools and resources that support employee growth and development pathways.
• Technical Program Support: Support additional technical programs and special initiatives aligned with UEM’s strategic priorities. Identify opportunities to improve program efficiency and effectiveness through better processes, documentation, and use of technology. Coordinate meetings, track actions, and support implementation efforts.
• Perform other related functions as assigned. Participate in staff meetings, training, and required safety activities. Adhere to University and UEM policies and procedures.

Required Qualifications – Program Coordinator

• Bachelor’s degree in a relevant field (e.g., Business Administration, Public Administration, Education, Communications, Information Systems, or Management), or equivalent education and experience.
• One (1) year of experience providing administrative, coordination, or operational support for programs, projects, or business functions.
• Strong organizational skills with the ability to manage multiple tasks, prioritize work, and meet deadlines in a fast‑paced environment.
• Effective written and verbal communication skills, with the ability to work collaboratively in a team environment with various stakeholders.
• Proficiency with standard office productivity tools (e.g., Microsoft Word, Excel, Outlook, Teams) or similar software.
• Ability to follow established processes, maintain accurate documentation, and support program activities with attention to detail.
• Willingness to learn new systems, processes, and technical concepts related to UT Works, safety, and career development programs.
• Capability to initiate and follow through on work independently.

Preferred Qualifications – Program Coordinator

• Bachelor’s or Master’s degree in Business Administration, Public Administration, Education, Communications, Information Systems, Management, or a related field.
• One or more years of experience as a Project or Program Specialist, Project or Program Administrator, or Deputy Project Manager coordinating or administering a program.
• Experience supporting training, onboarding, meetings, or events.
• Experience working in a university, facilities, utilities, safety, or technical services environment.
• Familiarity with learning management systems, work management systems, or data tracking tools.
• Experience drafting communications, maintaining guides or reference materials, or supporting internal program communications.
• Interest in program coordination, project support, or career growth into a technical or program specialist role.

Required Qualifications – Program Specialist

• Bachelor’s degree in a relevant field (e.g., Business Administration, Public Administration, Education, Communications, Information Systems, or Management), or equivalent education and experience.
• Three (3) years of experience coordinating or administering a program.
• Proficiency with standard office productivity tools (e.g., Microsoft Word, Excel, Outlook, Teams) or similar software.
• Demonstrated experience coordinating program activities, documentation, schedules, and deliverables with a moderate degree of independence.
• Strong analytical, organizational, and problem‑solving skills with the ability to improve processes and workflows.
• Proven ability to communicate effectively with stakeholders at multiple levels, including supervisors, technical staff, and leadership.
• Proficiency with office productivity tools and experience working with databases, tracking systems, or enterprise applications.
• Working knowledge of basic project management principles, including coordination of tasks, timelines, and deliverables.
• Ability to manage competing priorities and exercise sound judgment in support of program goals.

Preferred Qualifications – Program Specialist

• Bachelor's or Master’s degree in Business Administration, Public Administration, Education, Communications, Information Systems, Management, or a related field.
• More than three years of experience as a Project or Program Specialist, Project or Program Administrator, or Deputy Project Manager coordinating or administering a program.
• Experience supporting or administering technical, operational, safety, or enterprise systems (e.g., IWMS/CMMS, work management systems).
• Experience coordinating training programs, learning initiatives, or workforce development activities.
• Experience developing or maintaining standards, procedures, workflows, or training materials.
• Change management or system implementation support experience.
• Professional certifications or coursework related to project management, process improvement, or technical systems (e.g., PMP, CAPM, CSM).
• Experience working in a utilities, facilities engineering, or campus operations environment.

Driving Required

This job requires a class "C" operator's driver's license. The applicant selected must provide a current three year driving record from the current state of residence. If not currently a Texas resident, a Texas driver's license must be obtained within 30 days of becoming a Texas resident.

Salary Range

$53,000 – Program Coordinator $59,000 – Program Specialist

Working Conditions

Environmental Demands: Uniforms and/or personal protection equipment. May work in all weather conditions. May work in extreme temperatures. May work around chemical fumes. May work around standard office conditions. May work around biohazards. May work around chemicals. May work around electrical and mechanical hazards.

Physical Tasks: Use of a keyboard and personal computer Fine manual dexterity May be required to perform elevated work. Occasional work from ladders and/or scaffolds. May be required to lift up to 50lbs. Often required to twist, grasp, push, pull and bend.

Additional Working Conditions: May be required to work in confined spaces, manholes, tunnels, elevated work, extended shifts including nights, weekends, and holidays. May be exposed to loud noise, high dust and allergen levels. Drive University vehicles. Maintain acceptable driver rating as established in Policy: UTS157 Section 2.5.4.

Work Shift

40 hrs: Monday to Friday, with the specific schedule to be discussed with the supervisor.

Required Materials

• Resume/CV
• 3 work references with their contact information; at least one reference should be from a supervisor

Letter of Interest

This role does not provide sponsorship.

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following: E-Verify Poster (English and Spanish) [PDF] Right to Work Poster (English) [PDF] Right to Work Poster (Spanish) [PDF]

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031. The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.

Start Here, Change the World At The University of Texas at Austin, tradition meets innovation in the heart of a city that frequents lists of the best places to live and work. Named by Forbes as one of America's Best Large Employers for the sixth year in a row in 2025, UT offers both a dynamic work environment and a gateway to vibrant local culture. Whether you're at the forefront of the student experience, conducting world-changing research or supporting the engine that drives Texas’ flagship university, working at UT means making a lasting impact on our city, our state and our world. Our more than 20,000 faculty and staff empower 55,000+ students to challenge ideas, pursue passions and shape their futures. Joining UT, you’ll become part of a community dedicated to making a meaningful impact on campus and throughout the world.

Comments and Inquiries: Email comments to [e-mail]. For questions or concerns regarding equal opportunity only, contact Equal Opportunity Services. Additional information for applicants can be found on the Human Resources web page: Applying for Employment. For more job information, call the Human Resource Service Center at [phone], or toll-free at [phone]. UT Austin is a Tobacco-free Campus