Program Coordinator, Operations - 2nd Shift

GXO Logistics, Inc.; United States; On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health insurance

401(k)

Life insurance

Disability insurance

Job summary

GXO Logistics, Inc. is seeking a Program Operations Coordinator on the 2nd shift (Monday–Friday) to optimize data center workflows, manage ML hardware logistics, and support Core Enablement strategies.

You will identify rack and server requirements, coordinate deliveries, monitor SLAs, and drive process improvements that maximize uptime while controlling costs. You’ll work closely with Engineering and Infrastructure teams to meet deployment goals and ensure reliable, scalable operations.

Qualifications

• Bachelor’s degree or equivalent related work or military experience.
• 2 years of experience in Data Center operations, ML hardware logistics, or supply chain.
• Project management experience and knowledge of the high-density server/rack vertical.
• Experience with Microsoft Office and DCIM/Inventory Management software.
• Highly organized, detail-oriented, proactive and professional.

Responsibilities

• Identify ML server/rack requirements and coordinate delivery to ensure Data Center capacity.
• Provide dedicated program management support, including deployment issue resolution and SLA adherence.
• Ensure maximum efficiency in rack integration and hardware movement to meet goals.
• Monitor infrastructure shipments for on-time, accurate deliveries and resolve discrepancies.
• Communicate with Engineering and Infrastructure teams to achieve deployment objectives.
• Identify strategies to improve asset utilization and manage rack space opportunities.
• Enter data into DCIM/applications and generate required reports.
• Process, audit, and file Core Enablement documentation.
• Support Lean culture within server staging and data center workflow.

Skills

Program management

Data Center operations

ML hardware logistics

Supply chain

DCIM/Inventory software

Microsoft Office

Organized/proactive

Education

Bachelor’s degree or equivalent related work/military experience

Tools

DCIM/Inventory Management software

Job description

Logistics at full potential.

At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.

2nd Shift, Monday - Friday,

We need team members who can enhance product workflow by analyzing and developing plans that positively impact, distribution, hardware lifecycle management, and inventory. As the Program Operations Coordinator you will create and review procedures that maximize computer up time while minimizing cost. In this role, you will also handle the experience and support the strategic direction for Core Enablement functions within the company.

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.

What you’ll do on a typical day:

• Identify ML server/rack requirements and coordinate delivery to ensure Data Center capacity and company requirements are met in a timely manner.
• Provide dedicated program management support, including deployment issue resolution, program performance monitoring, and adherence to Service Level Agreements (SLAs).
• Ensure maximum efficiency and optimization in rack integration and hardware movement to ensure attainment of operational success, efficiency, and quality goals.
• Properly monitor critical infrastructure shipments to ensure on-time accurate, and satisfactory deliveries; troubleshoot and resolve supply chain discrepancies as needed.
• Communicate with Engineering, Core Enablement functional workstream owners, and the management team to ensure achievement of technical deployment goals and objectives.
• Handle stakeholder expectations and provide recommendations for ML infrastructure strategic initiatives and long-range goals.
• Identify strategies to increase asset utilization from internal clients and/or to better manage existing rack space opportunities.
• Correctly enter data into the Data Center applicable applications/programs tools and maintain/generate required reports.
• Properly process, audit, and file various documentation related to Core Enablement activities.
• Support a Lean culture within the server staging and data center workflow.

What you need to succeed at GXO:

At a minimum, you’ll need:

• Bachelor’s degree or equivalent related work or military experience.

It’d be great if you also have:

• 2 years of experience in Data Center operations, ML hardware logistics, or supply chain.
• Project management experience and knowledge of the high-density server/rack vertical.
• Experience with Microsoft Office and DCIM/Inventory Management software.
• A highly organized and detail-oriented work style with a proactive and professional attitude.
• Excellent creative thinking and problem-solving skills; able to be conclusive, results-oriented, and strategic in thinking regarding technical constraints.
• The ability to work with minimal supervision, maintain confidentiality when appropriate, produce accurate output, and meet deadlines.
• The ability to build and maintain effective, reciprocal work relationships within and outside of the company (specifically with Infrastructure teams).

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.

We are proud to be an Equal Opportunity employer including Disabled/Veterans.

GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.