Program Business Operations Coordinator - 1st Shift - Travel

GXO Logistics; Kansas City (MO); Remote; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401(k)

Life insurance

Disability insurance

Job summary

GXO Logistics, Inc. is seeking a Program Business Operations Coordinator for 1st shift to optimize data center workflows, manage ML hardware logistics, and support core enablement functions. The role emphasizes program management, SLA adherence, and collaboration with engineering teams to meet deployment goals.

The position allows remote work for candidates in the United States, with travel as required to support program delivery and infrastructure initiatives.

Qualifications

• Bachelor’s degree or equivalent related work or military experience.
• 2 years of experience in Data Center operations, ML hardware logistics, or supply chain.
• Experience with project management and high-density server/rack configurations.

Responsibilities

• Identify ML server/rack requirements and coordinate delivery to meet Data Center capacity.
• Provide program management support: deployment issue resolution and SLA adherence.
• Monitor rack integration, hardware movement and operational goals.
• Monitor infrastructure shipments and resolve supply chain discrepancies.
• Coordinate with Engineering and Core Enablement teams to meet deployment objectives.
• Travel up to 25% and maintain readiness for domestic travel.

Skills

Data Center operations

ML hardware logistics

Project management

Microsoft Office

DCIM/inventory software

Organized/detail-oriented

Problem solving

Stakeholder communication

Education

Bachelor’s degree or equivalent

Tools

DCIM software

Inventory management software

Microsoft Office

Job description

Program Business Operations Coordinator - 1st Shift - Travel

Logistics at full potential.

At GXO, we’re constantly looking for talented individuals at all levelswho can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at workand the resources to build a career you can be proud of.

1st Shift, Monday - Friday, 8:00am - 5:00pm

We need team members who can enhance product workflow by analyzing and developing plans that positively impact, distribution, hardware lifecycle management, and inventory. As the Program Business Operations Coordinator you will create and review procedures that maximize computer up time while minimizing cost. In this role, you will also handle the experience and support the strategic direction for Core Enablement functions within the company.

This role is open to candidates based remotely anywhere in the US

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.

What you’ll do on a typical day:

• Identify ML server/rack requirements and coordinate delivery to ensure Data Center capacity and company requirements are met in a timely manner.
• Provide dedicated program management support, including deployment issue resolution,program performance monitoring, and adherence to Service Level Agreements (SLAs).
• Ensure maximum efficiency and optimization in rack integration and hardware movement to ensure attainment ofoperational success, efficiency, and quality goals.
• Properly monitor critical infrastructure shipments to ensure on-time accurate, and satisfactory deliveries; troubleshoot and resolve supply chain discrepancies as needed.
• Communicate with Engineering, Core Enablement functional workstream owners, and the management team to ensure achievement of technical deployment goals and objectives.
• Handle stakeholder expectations and provide recommendations for ML infrastructure strategic initiatives and long-range goals.
• Identify strategies to increase asset utilization from internal clients and/or to better manage existing rack space opportunities.
• Correctly enter data into the Data Center applicable applications/programs tools and maintain/generate required reports.
• Properly process, audit, and file various documentation related to Core Enablement activities.
• Support a Lean culture within the server staging and data center workflow.

Travel Requirements:

• Ability to travel up to 25%
• Must possess a REAL ID-compliant driver's license or passport to comply with federal travel regulations.
• Familiarity and ability to comply with TSA security procedures.
• Ability to travel domestically via road, rail and air as required for the role and pursuant to Company travel and expense requirements.

What you need to succeed at GXO:

At a minimum, you’ll need:

• Bachelor’s degree or equivalent related work or military experience.

It’d be great if you also have:

• 2 years of experience in Data Center operations, ML hardware logistics, or supply chain.
• Project management experience and knowledge of the high-density server/rack vertical.
• Experience with Microsoft Office and DCIM/Inventory Management software.
• A highly organized and detail-oriented work style with a proactive and professional attitude.
• Excellent creative thinking and problem-solving skills; able to be conclusive, results-oriented, and strategic in thinking regarding technical constraints.
• The ability to work with minimal supervision, maintain confidentiality when appropriate, produce accurate output, and meet deadlines.
• The ability to build and maintain effective, reciprocal work relationships within and outside of the company(specifically with Infrastructure teams).

This job requires the ability to:

• Lift objects of various shapes, sizes and weights
• Stand, sit or walk for extended periods of time
• Reach (including above your head), bend, climb, push, pull, twist, squat and kneel
• Handle or manage tools or equipment
• Tolerate hot or cold warehouse environments

We engineer faster, smarter, leaner supply chains.

#LI-CF1

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.

We are proud to be an Equal Opportunity employer including Disabled/Veterans.

GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.