Program Coordinator, Operations

Jobtailor; New York (NY); On-site; USD 85,000 - 120,000; Full time

Job summary

Jobtailor in New York is seeking an experienced program manager to oversee Data Center Operations and ML hardware logistics, coordinating rack requirements and deployments while ensuring SLA adherence. You will drive efficiency in rack integration, monitor shipments, and collaborate with Engineering and Infra teams to meet deployment goals.

The role requires strong organization, strategic thinking, and hands-on experience with DCIM/inventory software to maintain accurate data and documentation.

Qualifications

• Bachelor’s degree or equivalent related work or military experience.
• 2 years of experience in Data Center operations, ML hardware logistics, or supply chain.
• Project management experience and knowledge of the high-density server/rack vertical. Experience with Microsoft Office and DCIM/Inventory Management software.

Responsibilities

• Identify ML server/rack requirements and coordinate delivery to ensure Data Center capacity and company requirements are met in a timely manner
• Provide dedicated program management support, including deployment issue resolution, program performance monitoring, and adherence to Service Level Agreements (SLAs)
• Ensure maximum efficiency and optimization in rack integration and hardware movement to ensure attainment of operational success, efficiency, and quality goals
• Properly monitor critical infrastructure shipments to ensure on-time accurate, and satisfactory deliveries; troubleshoot and resolve supply chain discrepancies as needed
• Communicate with Engineering, Core Enablement functional workstream owners, and the management team to ensure achievement of technical deployment goals and objectives
• Handle stakeholder expectations and provide recommendations for ML infrastructure strategic initiatives and long-range goals
• Identify strategies to increase asset utilization from internal clients and/or to better manage existing rack space opportunities
• Correctly enter data into the Data Center applicable applications/programs tools and maintain/generate required reports
• Properly process, audit, and file various documentation related to Core Enablement activities
• Support a Lean culture within the server staging and data center workflow

Skills

Data Center Operations

ML Hardware Logistics

Project Management

Supply Chain Management

Microsoft Office

Education

Bachelor’s degree or equivalent

Tools

DCIM Software

Inventory Management Software

Job description

• Identify ML server/rack requirements and coordinate delivery to ensure Data Center capacity and company requirements are met in a timely manner
• Provide dedicated program management support, including deployment issue resolution, program performance monitoring, and adherence to Service Level Agreements (SLAs)
• Ensure maximum efficiency and optimization in rack integration and hardware movement to ensure attainment of operational success, efficiency, and quality goals
• Properly monitor critical infrastructure shipments to ensure on-time accurate, and satisfactory deliveries; troubleshoot and resolve supply chain discrepancies as needed
• Communicate with Engineering, Core Enablement functional workstream owners, and the management team to ensure achievement of technical deployment goals and objectives
• Handle stakeholder expectations and provide recommendations for ML infrastructure strategic initiatives and long-range goals
• Identify strategies to increase asset utilization from internal clients and/or to better manage existing rack space opportunities
• Correctly enter data into the Data Center applicable applications/programs tools and maintain/generate required reports
• Properly process, audit, and file various documentation related to Core Enablement activities
• Support a Lean culture within the server staging and data center workflow

Requirements

• Bachelor’s degree or equivalent related work or military experience
• 2 years of experience in Data Center operations, ML hardware logistics, or supply chain
• Project management experience and knowledge of the high-density server/rack verticalExperience with Microsoft Office and DCIM/Inventory Management software
• A highly organized and detail-oriented work style with a proactive and professional attitude
• Excellent creative thinking and problem-solving skills; able to be conclusive, results-oriented, and strategic in thinking regarding technical constraints
• The ability to work with minimal supervision, maintain confidentiality when appropriate, produce accurate output, and meet deadlines
• The ability to build and maintain effective, reciprocal work relationships within and outside of the company (specifically with Infrastructure teams)

Core Competencies

Demonstrates expertise in Data Center Operations and ML Hardware Logistics, with a strong focus on Project Management and Supply Chain Optimization. Capable of effectively communicating with stakeholders and ensuring adherence to Service Level Agreements while maintaining operational efficiency.

Highest-signal resume keywords

• Data Center Operations
• ML Hardware Logistics
• Project Management
• Supply Chain Management
• Microsoft Office

ATS Optimization Keywords

Hard Skills

• Data Center Operations
• ML Hardware Logistics
• Project Management
• Supply Chain Management
• High-Density Server/Rack Knowledge
• Data Entry
• Documentation Processing
• Performance Monitoring
• Lean Culture Support
• Inventory Management Software

Soft Skills

• Highly Organized
• Detail-Oriented
• Creative Thinking
• Problem-Solving
• Effective Communication

Industry Keywords

• Service Level Agreements
• Operational Success
• Stakeholder Management
• Asset Utilization
• Infrastructure Teams

Tools & Technologies

• Microsoft Office
• DCIM Software
• Inventory Management Software