Program Coordinator - Online Program, Master of Arts in Clinical Counseling - Hybrid

Point Loma Nazarene University; San Diego (CA); Hybrid; USD 50,000 - 55,000; Full time

Job summary

An established institution is seeking a dedicated Program Coordinator to support the Master of Arts in Clinical Counseling Online program. This role involves onboarding new students, managing student registrations, and coordinating departmental events. The ideal candidate will possess excellent communication and organizational skills, thrive in a collaborative environment, and demonstrate a commitment to the university's mission. With a hybrid work arrangement, this position offers a unique opportunity to engage with a diverse community while contributing to impactful educational experiences. If you are passionate about student support and community engagement, this role is perfect for you.

Benefits

Health Insurance

Dental Insurance

Tuition Benefits

Retirement Matching

Vacation and Sick Time

15 Paid Holidays

Wellness Program

Qualifications

• Bachelor’s degree preferred, or equivalent experience in higher education.
• Three years of increasingly responsible clerical/bookkeeping experience in an academic setting.

Responsibilities

• Providing administrative support to the Program Director and Director of Clinical Training.
• Coordinating onboarding for new students, including orientation and advising support.
• Managing communications with students and prospective applicants.

Skills

Communication Skills

Organizational Skills

Problem-Solving

Interpersonal Skills

Attention to Detail

Customer Service

Time Management

Education

Bachelor's Degree

Tools

Google Suite

Microsoft Suite

Zoom

Social Media Platforms

Job description

PLNU is a Christian liberal arts university in the evangelical, Wesleyan tradition, offering quality undergraduate, graduate and professional programs. We provide higher education in a vibrant Christian environment where minds are engaged and challenged, character is modeled and formed, and service is an expression of faith. PLNU is an institution that is committed to reflecting the rich diversity of God’s kingdom. We therefore encourage applications from culturally diverse candidates.

Benefits:

We are pleased to offer attractive benefits and resources. This includes benefits such as health, dental, tuition benefits for employees and dependents, competitive retirement matching, vacation and sick time, and 15 paid holidays per year. In addition, we have many opportunities to engage with our community including staff chapel and a robust wellness program.

Job Summary:

PLNU is looking for an enthusiastic and organized team member with a friendly disposition, strong attention to detail, excellent communication skills, and a dedication to the university’s mission. The Program Coordinator will collaborate on a variety of projects to support and grow the Master of Arts in Clinical Counseling (MACC) Online program and team. As the "face" of the MACC Online program, the Program Coordinator will be responsible for the successful onboarding of new students. Additional responsibilities include assisting with student registration, coordinating department events, managing student applicant interviews, facilitating faculty search activities, and overseeing departmental expenses. The Program Coordinator will also provide administrative and technical support to the Program Director and Director of Clinical Training.
This position is eligible for a hybrid work arrangement working both in-person and remotely from the San Diego area.

Pay range $24.41 - 26.00 per hour ($50,772 - $54,080 annualized)
Actual salary offered is determined by the candidate’s experience, education, skills, and other factors, including internal equity and university funding resources.

Internal Classification: Career Track - Support; Job Level - 3

Job Status:

Full time

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Job Description:

What We're Looking For:

• Warm, approachable, and thrives in people-centered roles with strong communication skills.

• Skilled multitasker with excellent organizational abilities for managing events, projects, and student services.

• Proactive problem-solver who takes initiative and follows through with precision and grace.

• Effective in both independent work and collaborative environments with diverse individuals.

• Detail-oriented and trustworthy with handling confidential information. Familiar with academic processes and student support systems.

• Ability to travel to the PLNU Mission Valley campus 4-6 times a year to support events.

• Evidence of Christian commitment and active church involvement. Staff members must agree to live in accordance with PLNU’s Community Life Covenant.

• Knowledge and experience working with a diverse population is preferred

What You'll Be Doing:

• Providing administrative and technical support to the Program Director and Director of Clinical Training.

• Coordinating onboarding for new students, including orientation and advising support.

• Assisting with student registration, program advising, course requirements, and practicum placements.

• Organizing student records, departmental documentation, and scholarship applications.

• Planning and executing online and in-person events like open houses, interviews, and community gatherings.

• Supporting the department budget, including purchasing, expense tracking, and budget analysis.

• Assisting with faculty hiring and faculty professional development trip logistics.

• Managing communications with students and prospective applicants.

• Working with Admissions to plan interview events with prospective candidates and the MACC Admissions Committee.

• Supporting the Director of Clinical Training in organizing and coordinating various events, including but not limited to Practicum Orientation, Practicum Fair, and Inter-Professional Experience events.

• Scheduling and coordinating meetings, including departmental committees and exam proctoring.

• Supervising student workers and contributing to a positive, mission-aligned team culture.

Qualifications:

• Bachelor’s degree preferred, or equivalent experience in higher education.

• Proficiency in, or the ability to learn, Google and Microsoft suites, Zoom, social media, and other platforms used at the university.

• Three years of increasingly responsible clerical/bookkeeping experience in an academic setting.

• Ability to maintain confidentiality, including adherence to HIPAA and FERPA guidelines.

• Strong oral and written communication skills, including public speaking.

• Excellent interpersonal and customer service skills.

• Ability to take direction and show initiative while working independently.

• Demonstrated experience working with diverse populations.

• High accuracy and attention to detail.

• Excellent time management skills.

• Ability to travel to the PLNU Mission Valley campus 4–6 times a year to support events

• Evidence of Christian commitment and active church involvement. In addition, staff agree to live in agreement with PLNU’s Community Life Covenant .

• The job offer is contingent on the successful completion of a background check. PLNU will consider qualified applicants, including those with criminal histories, in a manner consistent with state and local "Fair Chance" laws.
  

Physical Requirements:

• Primarily sedentary work, with extended periods of sitting.

• Use of computer equipment: keyboard, mouse, and monitor.

• Vision to read documents, email, and other correspondence, both on paper and on a computer monitor.

• Hearing and speaking ability to communicate effectively in person and by phone.

• Ability to stand, stoop, push, pull, and lift up to 20 lbs throughout the day.

• Ability to travel to Mission Valley San Diego County.

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At PLNU, we believe in pursuing calling together. Deep and meaningful relationships between students, faculty, and staff is vital in nurturing our shared community and expressing God’s love. We are looking for enthusiastic candidates to join us in empowering our students to reach their greatest personal, spiritual and professional potential.

Point Loma Nazarene University does not discriminate on the basis of race, color, national origin, sex, age, disability or status as a veteran in any of its policies, practices or procedures.