Program Coordinator - Oncology Svs - Full Time 8 Hour Days (Exempt) (Non-Union)

Keck Medicine of USC; Los Angeles (CA); On-site; USD 71,000 - 117,000; Full time

Job summary

Keck Medicine of USC is seeking a Program Coordinator to provide administrative, operational, and analytical support to the clinical and administrative teams. The role acts as a primary point of contact for internal and external stakeholders, organizing data analysis, generating routine reports, and ensuring timely deliverables.

The candidate will coordinate multiple priorities in a fast-paced healthcare environment and contribute to program growth.

Qualifications

• Req High school or equivalent.
• Req 3-4 years of progressive experience in program coordination, project management, healthcare operations, business operations, data analysis, or a related field.
• Req 4 years experience supporting leaders such as directors, managers, physicians, or other senior stakeholders.
• Req 2 years experience gathering, analyzing, and reporting data.
• Req Ability to manage multiple projects.
• Req Effective written and oral communications, judgement and tact and a broad understanding of policy and procedures.
• Req Ability to show strong attention to detail.
• Req Ability to perform at high levels in a fast-paced ever-changing work environment and successfully adapt to changing priorities and work demands.

Responsibilities

• Independently coordinates the development, implementation, and promotion of a program.
• Serves as a principal liaison between students, faculty and staff, other departments, and/or external constituencies on programmatic, operational, and administrative issues; facilitates special projects and problem resolution.
• Organizes activities of support staff, consultants, faculty, and/or volunteers engaged in implementation and administration of program objectives.
• May monitor revenues and expenses; develops or participates in the development of budget proposals for the program.
• Coordinates all program initiatives. Monitors program effectiveness and recommends operational improvements.
• Ensures program complies with organizational policies and regulatory requirements.
• Leads implementation of new program processes and procedures.
• Researches, gathers, organizes and summarizes data for reports. Analyzes data for trends or conclusions and presents results and recommendations to Leadership.
• Collects and analyzes data; prepares special reports; maintains program records and statistical information.
• Delegates support tasks, including creation and editing of program correspondence, purchasing documents, reports, program handbooks, and other publications; performs as needed.
• Completes specialized activities of a programmatic nature in direct support of the accomplishment of program objectives and protocol.
• May supervise and train lower-level staff, student employees as appropriate.
• Ensures technology is used correctly for all operations.
• Coordinates and manages administrative and operational functions in support of department leadership, enabling efficient execution of strategic and business priorities.
• Performs other duties as assigned.

Job description

The Program Coordinator is responsible for providing clerical, administrative, analytical support and assistance to the administrative team consisting of director, manager and/or physicians. He/she performs operational analysis to determine the administrative needs of the department. This positon will serve as a knowledgeable point of contact for incoming communications in providing world class customer service at all times. The position requires day-to-day team interaction with, liaison between, and coordination of a wide range of internal and external constituencies involved in program activities. The Program Coordinator will organize data analysis for the program using data from the organization. The coordinator will be responsible for completing reports daily, weekly, monthly and/or annually to showcase the growth and benefits of the program across the organization. This will include team data reports and productivity. It is expected that the coordinator will be dedicated to the mission of our work and will take independent initiative to ensure all work is completed on time.

Departmental Specific Summary

The Program Coordinator provides comprehensive programmatic, operational, and analytical support to departmental leadership, including directors, managers, and physicians. Serving as a key administrative and operational partner, the Coordinator exercises independent judgment in coordinating program activities, evaluating operational needs, and implementing processes that support departmental and organizational objectives. This Coordinator role requires day-to-day team interaction with, liaison between, and coordination of a wide range of internal and external constituencies involved in program activities. The Program Coordinator will complete data analysis for the program using various data sources from the organization. The Coordinator will be responsible for completing reports daily, weekly, monthly and/or annually to showcase the growth and benefits of the program across the organization. Working with minimal supervision, the Program Coordinator manages multiple priorities, coordinates cross-functional activities, and ensures the timely completion of deliverables.

Essential Duties

• Independently coordinates the development, implementation, and promotion of a program.
• Serves as a principal liaison between students, faculty and staff, other departments, and/or external constituencies on
• programmatic, operational, and administrative issues; facilitates special projects and problem resolution.
• Organizes activities of support staff, consultants, faculty, and/or volunteers engaged in implementation and administration of program objectives.
• May monitor revenues and expenses; develops or participates in the development of budget proposals for the program.
• Coordinates all program initiatives. Monitors program effectiveness and recommends operational improvements.
• Ensures program complies with organizational policies and regulatory requirements.
• Leads implementation of new program processes and procedures.
• Researches, gathers, organizes and summarizes data for reports. Analyzes data for trends or conclusions and presents
• results and recommendations to Leadership.
• Collects and analyzes data; prepares special reports; maintains program records and statistical information.
• Delegates support tasks, including creation and editing of program correspondence, purchasing documents, reports,
• program handbooks, and other publications; performs as needed.
• Completes specialized activities of a programmatic nature in direct support of the accomplishment of program objectives and protocol.
• May supervise and train lower-level staff, student employees as appropriate.
• Ensures technology is used correctly for all operations.
• Coordinates and manages administrative and operational functions in support of department leadership, enabling efficient
• execution of strategic and business priorities.
• Performs other duties as assigned.

Required Qualifications

• Req High school or equivalent
• Req 3-4 years of progressive experience in program coordination, project management, healthcare operations, business operations, data analysis, or a related field
• Req 4 years experience supporting leaders such as directors, managers, physicians, or other senior stakeholders
• Req 2 years experience gathering, analyzing, and reporting data
• Req Ability to manage multiple projects
• Req Effective written and oral communications, judgement and tact and a broad understanding of policy and procedures
• Req Ability to show strong attention to detail
• Req Ability to perform at high levels in a fast-paced ever-changing work environment and successfully adapt to changing priorities and work demands.

Required Licenses/Certifications

• Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only).

USC Norris Comprehensive Cancer Center and Hospital delivers exceptional, personalized care in 14 key areas of cancer treatment: breast cancer, cancerous brain tumors, gastrointestinal cancer, genetic counseling, gynecologic cancers, head and neck cancers, hematology, lung cancer, melanoma, neuro-oncology, radiation oncology, sarcoma, skin cancer and urologic oncology. The 60-bed hospital is an integral part of our academic medical center. Using a multidisciplinary team approach, the world-renowned physicians and scientists of USC Norris treat and prevent cancer by developing new therapies, enhancing existing treatments and providing personalized, precision care that is the most advanced available. Join this world-class team providing highly specialized care, up-to-the-minute research, and innovative clinical trials. The annual base salary range for this position is $71,386.00 - $116,865.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.