Program Coordinator New MD-Baltimore Schilling Day

Pathlight; Baltimore, Northern (MD, KY); Hybrid; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Parental leave

Retirement benefits

Tuition reimbursement

Job summary

ERC Pathlight in Maryland is seeking a Program Coordinator to supervise inpatient, residential, and partial hospitalization patients. You’ll support meals, safety, and therapeutic activities across sites, with 12-hour shifts, 3 days per week, full-time daytime hours.

The role requires a high school diploma, a behavioral health degree, and patient-care experience. A valid driver’s license and ServSafe may be required depending on location.

Qualifications

• High School Diploma or GED required.
• Valid driver’s license with clean driving record where driving is required.
• Washington state credential may be pending at time of hire.
• ServSafe certification may be required depending on state/local licensing.
• Bachelor’s degree in behavioral health or related field required.
• Minimum of six months direct patient care experience required.

Responsibilities

• Milieu management and daily program structure.
• Observe rounds and safety checks as ordered by physician.
• De-escalate and implement coping skills per treatment plan.
• Conduct room and luggage searches.
• Provide meal support and coaching during meals and snacks.
• Complete documentation in the EHR for care and events.
• Transport patients to medical appointments as needed.

Skills

High School Diploma or GED

Valid driver’s license

ServSafe certification

Bachelor’s degree in behavioral health

Direct patient care experience

Education

Bachelor’s degree in behavioral health or related field

Tools

Electronic Health Records (EHR)

Job description

At ERC Pathlight, we’re on a mission to change lives—and we’re looking for people who feel called to do the same.

As one of the nation’s leading treatment providers for eating disorders and mood, anxiety, and trauma-related conditions, we bring innovative, evidence-based, and deeply compassionate care to patients across the country. With multiple locations nationwide and extensive virtual programming, we meet patients exactly where they are and help them move toward lasting recovery.

Founded in 2008 by renowned psychiatrists and psychologists, ERC Pathlight now supports more than 6,000 patients each year. And as the need for world-class mental health care continues to rise, our commitment is stronger than ever: to expand access, elevate the standard of care, and empower every patient to rebuild their life with dignity and hope.

Why Join Us

When you join ERC Pathlight, you become part of a team that shows up every day to make a real difference. You’ll work alongside passionate clinicians, dedicated support staff, and mission-driven leaders who believe in collaboration, growth, and doing the right thing—always.

Here, your work matters. Your ideas matter. You matter.

If you’re energized by purpose, motivated by impact, and ready to help transform the future of mental health treatment, you belong here.

Come build hope. Come save lives. Come grow with us.

Whatyou’llbe doing:

Schedule: 12 hour shifts, 3 days per week- full time Days

The Program Coordinator (PC I, PC II, PC III)is responsible for the direct care of inpatient, residential, and partial hospitalization patients by providing patient supervision and support. The PCs provide structure and boundaries for our patients. They provide bathroom and milieu support as well as contribute to the implementation of therapeuticprogrammingwhich may include care delivery and program documentation. The PCs provide mealtime support, supporting patients with their dietary needs, and supervising patients at meals and snacks.

The PC should be able to:

• Be willing and able to work at all ERC Pathlight localsites asassigned
• Be compliant with certification and regulatory requirements for each practice location
• Maintainaflexible scheduletomeet organizational staffing needs
• Be available to work weekends and holidays asrequired
• Be available to work on-call shifts based on business needs,in accordance withapplicable federal, state, and local labor laws

Essential duties and responsibilities:

• Milieu Management, including (but not limitedto) the following:
• Maintains daily program structure by following program schedule
• Completes observation rounds and safety checks as ordered by physician
• Works with patients on de-escalation and implementing coping skills per treatment plan
• Conducts room searches and luggage searches
• Takes patients out on fresh airbreaksand mindful movement exposures
• Provides ongoing bathroom monitoring
• Take patient vital signs, weights, urine Specific Gravity (may vary by location andprogram)
• Group Facilitation
• Participates in group facilitation
• Compliant with documentation in EHR for group facilitation
• Supports group outings
• Meal Support, including (but not limitedto) the following:
• Participates in all meals and snacks with patients as needed per facility
• Provides meal support through coaching and skills per treatment team ateating disordertreatment locations (when not assigned to aneatingdisorder treatment location, performs other duties as assigned based on program and operational needs)
• Provides administrative support as needed aroundmealtimes
• Ensures adherence to allergy-safety system
• Administrative Support
• Completeallappropriate documentationas needed in compliance with standards (someindicatedabove) including but not limited to patient observations, meals,and events that occur during shift
• Provides patient transportation as needed for medical appointments (may vary by location and program)
• Supportsadditionaltransportation needs, including but not limited to outings, grocery shopping, or other facility needs
• May provide support foradditionalfood procurement as needed once per week
• Distributes mail and packages daily

Musthaves:

• High School Diploma or GED (required)
• Valid driver’s license with safe driving record:requiredonly at locations operating company vehicles or requiring driving on behalf of the company (required)
• Washington teammates must hold a state credential (may bepending at time of hire) (required)
• ServSafecertification may be required depending on state and local licensing regulations (required)
• High School Diploma or GED(required)
• Minimum of one (1) year of direct patient care experience(required)
• Valid driver’s license with safe driving record:requiredonly at locations operating company vehicles or requiring driving on behalf of the company(required)
• Washington teammates must hold a state credential (may bepending at time of hire)(required)
• ServSafecertification may be required depending on state and local licensing regulations(required)
• Bachelor’s degree in behavioral healthor related field(required)
• Minimum of six (6) months of experience in a behavioral health or related field(required)
• Valid driver’s license with safe driving record:requiredonly at locations operating company vehicles or requiring driving on behalf of the company(required)
• Washington teammates must hold a state credential (may bepending at time of hire)(required)
• ServSafecertification may be required depending on state and local licensing regulations(required)

#ERC

The compensation range for this position is based upon candidate experience and market expectations.

Maryland Pay Range

$21.45 - $29 USD

What We Offer

At ERC Pathlight, caring for people is our missionand that begins with caring for our own team. Your well-being matters, and our benefitprogramis designedto support every part of your life.

We offer competitive compensation; comprehensive medical, dental, and vision coverage; generous Paid Time Off; Parental Leavebenefits; Retirement benefits; and tuition reimbursement to help you continue growing in your career.

We also recognize that mental health is part of every person’s experience.That’swhy we strive to create a workplace where you feel supported, seen, and encouraged—personally,professionally, and at home.

When you thrive, you can do your best work. And your best work changes lives.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Eating Recovery Center’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.