Program Coordinator, Master’s Programs – Tepper School of Business

Carnegie Mellon University; Pittsburgh (Allegheny County); On-site; USD 40,000 - 70,000; Full time

Job summary

Join a dynamic team at an esteemed institution as a Program Coordinator for the Master’s Programs at a prestigious business school. This role is pivotal in ensuring smooth operations and providing exceptional service to students, faculty, and staff. You will coordinate events, manage student interactions, and support strategic projects that enhance the educational experience. If you possess strong organizational skills, excellent communication abilities, and a passion for fostering a collaborative environment, this opportunity is perfect for you. Be part of a vibrant community dedicated to excellence and inclusion.

Benefits

Health Insurance

Retirement Plans

Tuition Assistance

Flexible Work Hours

Paid Time Off

Qualifications

• 1-3 years of project and/or relevant experience required.
• Strong organizational and multitasking abilities are essential.

Responsibilities

• Coordinate and support events for the Master’s Programs.
• Serve as the main point of contact for student inquiries.
• Manage administrative responsibilities and communications.

Skills

Organizational Skills

Multitasking

Communication Skills

Interpersonal Skills

Microsoft Office Suite

Database Management

Financial Platforms

Education

High School Diploma or GED

Associate’s Degree

Bachelor’s Degree

Tools

Microsoft Office Suite

Database Management Tools

Financial Software

Job description

Program Coordinator, Master’s Programs – Tepper School of Business

The Tepper School of Business seeks a motivated and organized Program Coordinator to support the operations and administration of its Master’s Programs. This role is integral to ensuring the smooth execution of program activities and providing exceptional service to students, faculty, and staff. The Program Coordinator will assist with program logistics, project management, financial support, event planning, student support, and fostering a high-quality experience for students, staff, and faculty. The Program Coordinator will be a student-facing in-person role, managing the coordination of a large suite of professionals. The Program Coordinator will report directly to and support the Assistant Dean of Masters programs with strategic priorities critical for student and program success. The position will also work closely with the Executive Director of Students Services and the Student Services team.

Core responsibilities include:

• Coordinate and support events programs including but not limited to Orientation, Commencement, Friday Socials.
• Oversee student club resources and advise student clubs on processes and procedures including financial processes.
• Support Assistant Director with expense reporting, meeting coordination, and other projects.
• Significant interaction and communication with students serving as the main point of contact for the office suite with responsibility for responding to all inquiries received via phone and email.
• Event coordination skills to support both department and student-led events including planning, logistics, registration, and advising.
• Manage administrative responsibilities, communications, and interactions with other members of the team and the TPR and CMU academic community.
• Support of Assistant Dean for strategic projects, meetings, conferences, and events.
• Troubleshoot problems related to student events and planning. Will be a liaison between department and other campus partners.
• Answer all routine and unique questions or correct most problems/issues directly; refer only the most difficult issues and questions to supervisor.
• Support of BECI Summer Program and Lunch and Learn Program and other programs.
• Other duties as assigned.

Flexibility, excellence, and passion are vital qualities within the Tepper School of Business. Inclusion, collaboration, and cultural sensitivity are valued competencies at CMU. Therefore, we are in search of a team member who is able to effectively interact with a varied population of internal and external partners at a high level of integrity. We are looking for someone who shares our values and who will support the mission of the university through their work.

You should demonstrate:

• Strong organizational and multitasking abilities, with attention to detail and accuracy.
• Excellent communication and interpersonal skills, with a commitment to delivering outstanding service.
• Proficiency in Microsoft Office Suite; experience with database management and financial platforms a plus.
• Ability to work effectively both independently and as part of a collaborative team.

Qualifications:

• High School Diploma or GED required; associate’s or bachelor’s degree preferred.
• 1-3 years of project and/or relevant experience required.
• A combination of education and relevant experience from which comparable knowledge is demonstrated may be considered.

Requirements:

• Successful background check.

Work Posture: This position is fully in person.

Joining the CMU team opens the door to an array of exceptional benefits available to eligible employees.

At Carnegie Mellon, we value the whole package when extending offers of employment. Beyond just credentials, we consider the role and responsibilities, your invaluable work experience, and the knowledge gained through education and training.

Are you interested in an exciting opportunity with an exceptional organization?! Apply today!

Location: Pittsburgh, PA

Job Function: Program, Project and Operations Management

Position Type: Staff – Regular

Full Time/Part time: Full time

Pay Basis: Hourly

Carnegie Mellon University is an Equal Opportunity Employer/Disability/Veteran.